Shopify App Support

Contact name *

End Customer Company Name *

What is the name of the company being advertised? If you belong to an agency, please provide the name of the company that you’re managing the campaigns for. This will help us route your case to the best available agent.

Contact email *

Please use a valid email id of the format example@abc.com

Email CC *Add additional field

Include email address(es) of those you would like to CC on this submission, Click on add additional.

Providing the correct Merchant Account ID avoids delays. Please double check before submitting!

Merchant Center Account ID *

Please enter a valid Merchant Center Account ID, with only digits, in the format XXXXXXXXXXXXXXXX

Merchant Center Login Email *

The provided email address must currently have Merchant Center account access.

Shopify Account ID *

Please use the correct format

Shopify Account Login Email ID *

Issue Type *

Sub-issue Type *

Summary of issue *

Please note that, the requests submitted with all the relevant information are resolved faster.

If applicable, please do the following:

Tell us how to locate your issue
Try to include relevant elements/examples, the current steps you are taking and also describe any roadblocks you might be facing
Try to include date or timeframes
Tell us your desired outcome

Submit an attachment, such as a screenshot of the issue (in English)

Submit an attachment, such as a screenshot of the issue (in English) *

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