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In this Help Centre, you can find content for both Merchant Center Next and the classic Merchant Center experience. Look for the logo at the top of each article to make sure that you're using the article for the Merchant Center version that applies to you. 

How to fix: Missing shop code

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The shop code that you submitted in your local product inventory feed is blank. Your submitted shop code must match one of the shop's existing codes that you have provided in your Business Profile. Ensure that your feed contains accurate shop codes in all cases.

Fix your problem

Step 1 of 3: View the affected inventory

  1. In your Merchant Center account, select Products on the navigation menu, then click Feeds.
  2. Click the name of your local product inventory feed.
  3. In the 'Processing' tab, click Download file.
  4. Open the file and filter by error 'Missing shop code'.

Step 2 of 3: Add the shop codes to the inventory feed

  1. Identify which shop the inventory belongs to.
  2. Add the existing shop code provided in your Business Profile to the matching inventory.

Step 3 of 3: Resubmit your product data

  1. After adding the shop codes, resubmit your inventory feed using one of these methods:
  2. Next, check if you've fixed the issue by making sure that it's no longer listed on the processing report.
Note: It can take up to 24 hours to sync your business locations into your Merchant Center account, so we recommend that you upload your inventory feed 24 hours after linking accounts, or after a shop code is updated in your Business Profile.

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