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Why this issue is happening
The image that you’ve submitted for either the image link [image_link]
or the additional image link [additional_image_link]
attribute does not appear to be relevant to your product.
How to fix your issue
To fix this issue, make sure each product has a primary image that shows the product advertised. The image must not be a generic or placeholder image. Products with irrelevant images will remain disapproved and won't be shown in Shopping ads until you've updated the images.
The quickest way to update your images is to change the URL provided for the image link [image_link]
or the additional image link [additional_image_link]
attribute. If you keep the URL the same and change the content, this may lead to a longer time before your products are updated. You can force a faster fetch of the image by changing the image URL.
Fix products one by one directly in Merchant Center
Go to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon
above the table to find all products affected by your issue.
Click on the title of the product you want to fix, then click Edit product.
Make sure each product has a primary image that shows the product advertised.
Click Save.
Fix multiple products at once
Go to Products in Merchant Center, then select the Needs attention tab.
Use the filter icon
above the table to find all products affected by your issue.
Select the download icon
to download a list (.csv) of all affected products for all issues or this particular issue.
Cross reference the downloaded list with your uploaded product data and make sure each product has a primary image that shows the product advertised.
Reupload your corrected product data to Merchant Center using your chosen upload method.
Next steps
After making the requested changes, check that you’ve fixed the issue by making sure it’s no longer listed on the “Needs attention” page.
Keep in mind: It may take some time for your change to be reflected on the “Needs attention” page.