Use transit time labels to provide more accurate estimated delivery dates to your customers when dispatching different groups of products from different locations. For example, if you dispatch a group of products from a warehouse in Texas, and you dispatch another group of products from a warehouse in New York, the delivery time may vary based on the destination.
How it works
The following table shows how transit time labels and regions can be used:
| Product | transit_time_label [transit_time_label] |
'West Coast' region | 'Midwest' region | 'East Coast' region |
| Five-piece drum kit – blue | drums_heavy |
2–3 days | 3–4 days | 4–5 days |
| Five-piece drum kit – red | drums_heavy |
2–3 days | 3–4 days | 4–5 days |
| Guitar strap – blue | guitar_strap_light |
1–2 days | 1–2 days | 2–3 days |
| Guitar strap – red | guitar_strap_light |
1–2 days | 1–2 days | 2–3 days |
In the above example, the same transit time labels are applied to similar products. Since the retailer's warehouse is located in California, delivery speeds are faster for deliveries to the west coast than to the east coast. Additionally, items labelled with drums_heavy have longer delivery speeds than items labelled with guitar_strap_light since those packages are larger and heavier.
Instructions
Step 1: Update your feed
[transit_time_label] attribute to your feed. This is an open text field, which means that you can customise the label that you create. Apply labels to products in your feed that have similar transit times.Step 2: Set up regions
Step 3: Set up a new delivery service with transit time labels
- Sign in to your Merchant Center account.
- Click the tools icon
, then select Delivery and returns under 'Tools'.
- If you're creating a new delivery service, click the plus icon
in the 'Delivery services' tab. If you're updating an existing delivery service, open that service and skip to step 6.
- Use the drop-down menus to set the cut-off times under 'Order cut-off time'.
- Under 'Handling time in business days', fill in the estimated handling time.
- Under 'Transit times', click More transit times.
- Click Add destination and select your destination from the drop-down. Create a new destination by selecting New destination.
- Click Add transit time label and select a product group from the drop-down.
- Define the number of transit days for each product group by destination.
- Click Save.