Set up regions

Regions are used to create custom areas within the countries. The areas can be used to set shipping costs, transit time, or Regional availability and pricing, depending on the availability for your country.

Country	Regional availability and pricing*	Shipping cost and transit times based on custom areas
Australia	Available	Available
Brazil	Available	Available
Canada		Available
France	Available	Available
Germany		Available
India		Available
New Zealand		Available
Russia	Available
United Kingdom		Available
United States	Available	Available

Creating custom areas is not the only way to set shipping costs for specific areas within the countries. You may also specify states, regions, territory, or prefectures depending on the countries using the advanced shipping cost settings. Learn more about setting up shipping settings.

*The table excludes beta countries.

Example

If you’re located on the east coast of the United States, you may notice higher costs and extended transit times when shipping orders to the west coast. To account for these higher costs and extended transit times, you could set up a specific region for the west coast, and associate a longer transit time and higher shipping rate on deliveries to that region.

Instructions

Create a new region

1. Click the tools icon .
2. Select Regions under “Tools”.
3. Click the plus button to create a new region.
4. Enter values for “Region ID”, “Region name”, and “Country”.
   • This region ID needs to be unique for each region and must be numeric (minimum 6 digits) if you intend to use regional overrides.
   • The region name helps you identify the geographical area you want to include in your region.
   • Use the drop-down menu beside “Country” to select which country this region will apply to.
5. Create your region using postal codes or states (depending on the availability for your country).
   • Use a ZIP or postal code (for example, 94043).
   • Use a range of postal codes (for example, 94002-95460).
   • Use a range of postal codes using a prefix with a wildcard ( * ) (for example, 94*).
   • Use a range of postal codes using 2 prefixes with wildcards ( * ) (for example, 94*-95*).

     For Brazil

     • Use codes before the hyphen (for example, if the postal code is 30260-070, use 30260).
     • Use a range of postal codes (for example, 04538-30260).
     • Use a range of postal codes using a prefix with a wildcard ( * ) (for example, 30*)
     • Use a range of postal codes using 2 prefixes with wildcards ( * ) (for example, 30*-31*)

     For Canada

     • Use the postal code Forward Sortation Area (FSA) identifier. Don’t include Local Delivery Unit (for example, M5H).
     • Use a range of FSAs using a prefix with a wildcard ( * ) (for example , K*).

     For the United Kingdom

     Use the outward code (for example, if the postal code is N1C 4AG, use N1C).

   • Otherwise choose the administrative region available for your country.
   • Click Add.
6. Click Save to finish creating the region.

Edit a region

1. Click the tools icon .
2. Select Regions under “Tools”.
3. To add or change the region name, click the text in the “Region name” column and edit the “Region name” field.
4. To edit postal codes:
   • Add new codes just like you did when you created the region, with one range per line. Click Add postal codes.
   • To remove a postal code, click the X next to it or click Clear all to remove all postal codes.
5. Click Save to finish editing the region.

Remove a region

Before you can remove a region make sure that it's no longer used with any of the available services.

1. Click the tools icon .
2. Select Regions under “Tools”.
3. Click the trash icon next to the name of the region in the “Region name” column, and then click Confirm.