Update either or both of your product's price and member price in your product data to match prices on your landing page
For one or more of your products, you submitted a value for the loyalty program price [loyalty_program_price] or member price attribute in your product data. However, the member price can’t be located on the landing page. Due to this issue, the member price provided in your product data might get discarded.
Note that the member price of these products may currently match the member price on the landing page because these products might have been updated. However, when we compared your product data to your website (view timestamp), we found a mismatch.
Common reasons why the member price isn’t located on the landing page
- Member prices on your website are dynamically passed with JavaScript after the page is loaded.
- Member prices are only shown to those who are logged in.
- There’s no member price on the landing page. For example, if the member promotion or sale has ended, the member prices are still submitted through feeds or API.
- You're only offering one-time discounts, such as 10% off on your first purchase, and these can be set up as promotions, not loyalty member prices.
- Time differences between updates on your website and Merchant Center product data.
How to improve consistency between your website and Merchant Center product data
- Schedule feed uploads or updates using the Content API immediately after the products have been updated on your website. This will help you avoid errors due to the time difference between updates on your website and updates of your Merchant Center product data.
- To detect and update mismatches, Google crawls the landing pages listed in your Merchant Center product data. You can increase Google's crawl budget in Google Search Console to allow us to cover more products on your website. You can revert a specific automatic update by uploading updated product data using the feed or the Content API.
Related links
- About automatic item updates (Classic Merchant Center)
- Allow Merchant Center to update product information automatically (Merchant Center Next)
- Loyalty program [loyalty_program]