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Why this issue is happening
For one or more products, the promotion effective date [promotion_effective_dates]
and [promotion_display_dates]
attribute shows expired. This error occurs because of its past expiration date.
How to fix your issue
The attribute involved in this is [promotion_effective_dates]
and promotion display dates [promotion_display_dates]
. The fix for this issue is to extend the end date of the promotion and it will be live again.
Fix promotions one by one in Merchant Center directly
In your Merchant Center, click Promotions under "Marketing" in the left navigation menu.
In the "All promotions" tab, click the title of the promotion that you want to extend.
In the "Edit promotion" page, scroll to the bottom and update the start and end dates.
Click Save.
Fix multiple promotions at once
In your Merchant Center, click Promotions under "Marketing" in the left navigation menu.
In the "Promotion sources" tab, click the title of the feed you want to edit.
Click Download report under "Processing report".
Filter the downloaded report with the issue title "Promotion expired".
Extend the end date of the promotions using the promotion effective dates [promotion_effective_dates]
or the promotion display dates [promotion_display_dates]
attribute.
After updating your feed, click Upload file.
After uploading the feed, click Re-process feed.