How to fix: Invalid checkout URLs

This issue is caused when the checkout links for some of your products are broken.

For example, the landing page results in a 502/404/403 when it should be 200(OK).

Due to this issue, shopper continuity is broken as they transition off listings on Google to your basket or checkout site, most likely resulting in a reduction in conversions or sales. Also, mismatching product attributes can dilute shopper confidence and the ability to complete the purchase.

To resolve the issue, redirection to your basket or checkout pages should render the page and return HTTP code = 200.

Instructions

Step 1: See the affected products

1. Sign in to your Merchant Center account.
2. Select Products on the navigation menu, then click Diagnostics.
3. Click the Item issues tab to see current issues affecting your products.

To download a list (.csv) of all affected products for all issues:

• Click the download button next to the filter button , beneath the graph and above the list of issues.

To download a list (.csv) of all affected products for a particular issue:

• Find the issue under the 'Issue' column, then click the download button at the end of the row.

To see a list of up to 50 products with this particular issue:

• Find the issue under the 'Issue' column, then click View examples in the 'Affected items' column.

Step 2: Turn on checkout

• Redirection to your basket or checkout pages renders the page and returns HTTP code = 200.

Step 3: Resubmit your product data

1. After you've updated your product data, resubmit it using one of these methods:
   • Upload a feed
   • Submit through the Content API
   • Import content from an e-commerce platform
2. Next, check that you've fixed the issue by making sure that it's no longer listed on the Diagnostics page.
   
   Bear in mind: It may take some time for your change to be reflected on the Diagnostics page.