Your linked or associated account has an issue that needs to be resolved before a Merchant Center review should be requested
This policy applies to Shopping ads and local inventory ads
Google has found that a suspended Google Ads account is linked to your Merchant Center account. The Google Ads suspension must be fixed first before your Merchant Center suspension can be reviewed.
Note: Removing or unlinking the suspended Google Ads account from your Merchant Center account won’t unsuspend or resolve your Merchant Center account issue.
Instructions
- Resolve your Google Ads account issue by filling out the Google Ads suspension appeal form. Our support team will reach back out to you in 5 business days regarding your account status.
- Once your Google Ads account is unsuspended, log in to your Merchant Center account.
- Request a review:
In some instances, if your account or one of your product offers is disapproved and you’ve either fixed the issue or you disagree with the issue, you can request a review. If the review is successful, your issue will disappear. If the disapproval remains and you’re uncertain with how to proceed, contact us for support.
Note: If you use a third-party platform to list your products, you may also be able to go to your third-party application to request a review.