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In this Help Centre, you can find content for both Merchant Center Next and the classic Merchant Center experience. Look for the logo at the top of each article to make sure that you're using the article for the Merchant Center version that applies to you. 

Merchant-hosted local shop front (basic) setup errors

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This page explains various reasons why merchant-hosted local shop front (basic) setups are rejected by Google and what steps can be taken to resolve the issues.

Missing shop selector: Ensure that your product pages allow users to check shop availability

Your product landing pages don't provide users with the option to check a product's availability at different shop locations. Follow the steps below:

Step 1: Add a shop selector to your product landing pages

1. If your product landing pages don't provide a shop selector, you will need to add that to your website pages.

Step 2: Resubmit your example product landing page

  1. Sign in to your Merchant Center account.
  2. Click the tools iconTools and settings menu icon [Gear] and then select Local inventory ads setup under 'Tools'.
  3. Select your country and the merchant-hosted local shop front (basic) setup.
  4. Resubmit your example product landing page URL in the text box.
  5. Click Save.
  6. Google will conduct another eligibility review of your website.

Missing price on landing page: Add your product's omnichannel price to your product landing page

Your example product landing page doesn't contain an omnichannel price for your product. Add the price of your products to your product landing pages. Follow the steps below:

Step 1: Add the product price to your product landing pages

1. If your product landing pages don't provide an omnichannel price, you will need to add that to your website pages.

Step 2: Resubmit your example product landing page

  1. Sign in to your Merchant Center account.
  2. Click the tools iconTools and settings menu icon [Gear] and then select Local inventory ads setup under 'Tools'.
  3. Select your country and the merchant-hosted local shop front (basic) setup.
  4. Resubmit your example product landing page URL in the text box.
  5. Click Save.
  6. Google will conduct another eligibility review of your website.

Missing availability on landing page: Add your product's shop-specific availability to your product landing page

Your example product landing page does not contain shop-specific availability for your product. Add shop-specific availability to your product pages. Follow the steps below:

Note: Online purchase availability is not equivalent to shop-level availability. You must display your shop's local availability as prominently as the option to buy online.

Step 1: Add product's shop-specific availability to your product landing pages

1. If your product landing pages don't provide shop-specific availability, you will need to add that to your website pages.

Step 2: Resubmit your example product landing page

  1. Sign in to your Merchant Center account.
  2. Click the tools iconTools and settings menu icon [Gear] and then select Local inventory ads setup under 'Tools'.
  3. Select your country and the merchant-hosted local shop front (basic) setup.
  4. Resubmit your example product landing page URL in the text box.
  5. Click Save.
  6. Google will conduct another eligibility review of your website.

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