Go to the Business information page or use the Content API to verify your business or personal phone number.
A valid phone number for your business hasn't yet been verified for your Merchant Center account. As a result your account has been suspended and your ads and free listings have stopped. To resolve this issue and get your ads and listings back up and running, use your Merchant Center account to verify a valid phone number for your business.
If you don’t have a Merchant Center account, you can use the Content API for Shopping to verify your business phone number. Read the phone verification guide for examples and more details
Instructions
- In your Merchant Center account, click the tools and settings icon
, and then click Business information from the “Tools” menu.
- Add a valid phone number on the “Phone number” card and click Verify.
- Select a method to receive a verification code (either voice call or text message).
- Enter the code in Merchant Center and click Finish (Verification may take a few seconds).
Note: If the code doesn't work the first time, try requesting a new code or changing the way you receive it.
If you’re working with a third-party platform, some of these instructions may not apply to you. Refer to your third-party platform for instructions on how to resolve the issue or complete the task. Learn how to find support if you use a non-Google platform.