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Report a problem with Google Meet

Please provide feedback and share your ideas to help us improve Meet. 

Note: Additional details, such as web browser logs, are automatically included when you submit feedback. Your feedback enhances our ability to troubleshoot issues and improve Meet. Google Workspace administrators can turn off this feature. For details, see Client logs upload in Manage Meet settings

In the meeting

  1. Join a Google Meet meeting.
  2. Tap More  and select Report a problem. 
  3. Describe the issue or share your ideas.
  4. Select Include system logs to help identify the issue.
  5. Tap the Send Send icon.

Before a meeting

  1. Open the Meet mobile app.
  2. Tap Menu Menu.
  3. Tap Report a problem. 
  4. Describe the issue or share your ideas.
  5. Select Include system logs to help identify the issue.
  6. Tap the Send Send icon.

Before or after a Meet Legacy Call

Learn more about Meet Legacy Calls (previously known as Duo).

  1. Open Meet .
  2. At the top left, tap More options .
  3. Tap Help & feedback and then Send feedback.
  4. Enter your comment or describe your problem.
    • Screenshot and logs: To help us understand the issue, you can include a screenshot and your app usage.
  5. Tap Send Send.

Send feedback about a call

After you finish a call, you may be asked to rate the call as good or bad.

  1. If you're prompted, enter your rating.
  2. If you rate a call as "bad," let us know what the problem was.

Some information about bad calls will automatically be sent to Google so we can understand the issue better. The info won't include the call's content.

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