Troubleshoot camera issues in a meeting

Run these checks before your meeting

Make sure that your computer’s camera is connected, is turned on, and faces towards you.
Select the correct camera, not an external monitor or other attached devices. Learn how to connect your video and audio.

Check if your camera works in other apps, like FaceTime on macOS or the Camera app on Windows 10.
- Then, make sure no other apps currently access your camera. Close any other app that uses the camera, then reload Google Meet.
A slow internet connection often causes poor video quality. Learn to improve your Wi-Fi or network performance.

Update your browser

Update your browser to get the latest software fixes.

Allow Google Meet to access your camera

Meet needs permission to use your camera and microphone. You must allow access the first time you join a video meeting. Before you join the meeting, enable your camera.

To allow Meet to use your camera and microphone:

While in a meeting, go to the address bar and click Camera .
Select Always allow Done.

Allow Google Chrome to access your camera again

Check your site permissions in Chrome

Make sure you allow camera access on the site you want to use. You can allow all sites to use your camera, or just the specific site you’re on. Learn more about site permissions.

Important: The “Camera failed” error is often because the browser can’t access the camera.

On computers with Chrome, you must allow the browser to access your camera. To grant permission again:

In the Chrome address bar, enter chrome://settings/content/camera.
Under “Default Behavior,” select Sites can ask to use your camera.
Disable the setting "Ask before accessing."
If present, under "Allowed to use your camera," next to “https://meet.google.com:443,” click Delete .
Refresh the Google Meet page.
When prompted, grant camera access.