To provide users with the most complete and up-to-date information about places, Google displays local listings (including business listings) on Google Search and Google Maps, as well as third-party sites that use Google embeddable widgets or Google Maps Platform. Google may also use local listing information to generate insights and leads for enterprise customers.
Information in local listings is compiled from a variety of sources:
- Publicly-available information, such as crawled web content (e.g., information from a business’ official website)
- Licensed data from third parties
- Users who contribute factual information (such as addresses and phone numbers), and content (such as photos, videos, and reviews), including business owners who claim local listings through Google Business Profile
- Information based on Google’s interactions with a local place or business
Local listings may include AI summaries, which are compiled using one or more sources of information (e.g., place summaries, reviews summaries, and summaries about specific topics).
If you believe information in or a local listing is inaccurate or should be removed, you can suggest an edit or flag it for removal. If you believe information in or a local listing should be removed for any other legal reason, please submit a legal request. For further information about how Google processes personal data in the context of local listings, please see Google's Privacy Policy.
Understanding review summaries
Google uses AI to analyze people’s reviews on a place and compile a helpful summary highlighting common sentiment and tips.
Each summary is based on English reviews from the past year and updated weekly to reflect recent opinions. The number of reviews used to compile the summary may be shown.
Review summaries aren't available for all places. This can be due to factors like limited reviews or a lack of consistent themes, among other reasons.