Understanding your Hotel Center overview page

The new overview for Hotel Center shows a summarized view of your various feed categories. You will be able to see metrics categorized within Recommendations, Properties, Prices, and Landing Pages.

The following icons indicate the overall status of your recommendations, properties, prices and landing pages. A more detailed breakdown can be found on the right side of each card.
No issues present.
Review your metrics and settings in Hotel Center. Changes can be made to improve performance.
There are significant issues, immediate action required.
Note: Color coding indicates recent trends in the state of your account. These attributes are calculated based on comparisons with your previous historical metrics.

Recommendations

The "Recommendations" card shows your overall participation rate for the previous day. Learn more about the Recommendations report for Hotel Center. Scores are color-coded as follows:
  • Red: Your participation rate has decreased significantly. Immediate attention required.
  • Green: Your participation rate is increasing and shows an upward trend.
  • Orange: Your participation rate is decreasing and shows a downward trend.

Properties

The "Properties" card displays the number of properties and a few hotel list feed metrics available to your Hotel Center account. These values are calculated by comparing your current and previous hotel list feed uploads. Scores are color-coded as follows:
  • Red: Your match rate has severely decreased. Immediate attention required.
  • Orange: Your match rate shows some decreases. You may wish to review.
  • Green: Your match rate is steady or improving. Action is not needed.

Number in feed: The total number of properties you have uploaded.

Matched in maps: The number of properties successfully matched with Google’s canonical list of hotels from Google Maps and potentially eligible to participate in the ad auction.

Map overlap: The number of properties that have more than one match with Google’s canonical list of hotels from Google Maps.

Data issues: The number of properties with data issues when compared with Google's canonical list of hotel information.

Updated: The time and date of the last update to the hotel list feed.

Prices

The "Prices" card offers an overview of primary price feed and accuracy metrics over the past 24 hours. Scores are color-coded as follows:
  • Red: Your score or rate has decreased a significant amount. Immediate attention is called for.
  • Orange: Your score or rate is trending downward. You may wish to review.
  • Green: Your score or rate is steady or improving. Action is not needed.

The price accuracy score represents your current ad auction-impacting score. Learn more about Google’s price accuracy policy.

The scale for ranking your price accuracy score and predicted price accuracy score are:

  • Excellent
  • Good
  • Poor
  • At-risk
  • Failed

The predicted price accuracy score represents your expected score for the next rating period, based on trends of your most recent price updates.

Live pricing success rate indicates how often live pricing (query) requests have succeeded over the past 24 hours.

Price update rate measures how often Google receives your price updates from your primary pricing delivery mode. ‘Stable’ indicates that your update rate is consistent or improving; ‘Unstable’ indicates a recent drop in the update rate; ‘Failed’ indicates no recent updates at all.

Landing pages (formerly point of sale pages)

The "Landing pages" card measures how many landing pages are correctly configured for your properties and priced itineraries. Overview will show the number of landing pages you have configured and total coverage of these landing pages.

Scores are color-coded as follows:

  • Grey: You have no landing pages configured. Setup landing pages to serve on Google.
  • Green: Your landing pages are correctly configured. No action is needed.
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