I'm not getting Chat notifications

If you’re not receiving Hangouts Chat notifications, check your notification settings. On your computer, verify notifications are turned on for Chat, and turned on for your computer and browser. If you use the Chat app, you need to check notification settings on your mobile device.

Check mobile device settings

  1. On your mobile device, tap Settings and then Apps & notifications and then Chat and then App notifications.
  2. Make sure notification options are turned on.

Check Chat notification settings

  1. Open the Chat app Hangouts Chat.
  2. Tap Menu Menu and then Settings and then Mobile notifications.
  3. Make sure notification options are turned on.
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