If you’re not receiving Google Chat notifications, check your notification settings. On your computer, verify notifications are turned on for Chat, and turned on for your computer and browser. If you use the Chat app, you need to check notification settings on your mobile device.
Check mobile device settings
- On your mobile device, tap Settings
Chat
Notifications.
- Make sure notification options are turned on.
Check Chat notification settings
- Open the Chat app
.
- Tap Menu
Settings
Mobile notifications.
- Make sure notification options are turned on.