Send a direct message

Send a direct message in Hangouts Chat to one or more colleagues inside your organization. You can't chat with people outside your organization.

  1. Open Chat.
  2. At the top left, click Find people, rooms, bots.
  3. Enter someone's name or email address, or select them from the suggestions. Suggestions include everyone in your organization, even if they don't have Hangouts Chat turned on.
    To send a message to 2 or more people, click Group Message.
  4. Enter your message and press Return. Your message can include any text, including a link (URL).

Other options

You can add these options to your message:

  • Type Mention to add a person to the conversation.
  • Click Upload Upload to share files from your device. Everyone in a room can view shared files.
  • Click Add a Drive file Add a Drive file to share files from Google Drive. Everyone in a room can view shared Drive files.
  • Click Add video meeting Add video meeting to start a video call.
  • Click Emoji Emoji to add emojis to your message.

Chat with a bot

You can chat with a bot in a direct message to have a private conversation.

  1. Open Chat.
  2. At the top left, click Find people, rooms, bots.
  3. Click Message a bot.
  4. Enter the name of a bot, or select it from the suggestions.
  5. Next to the bot, click Message.
  6. Enter your message and press Enter.

You can remove a bot from a direct message conversation.

  1. At the top of the window, next to the bot name, click the Down arrow Down Arrow.
  2. Click Remove.

Out of office status

Hangouts Chat shows the out of office status people set up in Google Calendar. If someone is away from the office, Chat shows their out of office status when you open a chat with them. You can still send the person a message but they might not reply until they're back.

If a person doesn't have permission to view your out of office event, Chat won't show you're out of office.

To show your status, you need to share your calendar and create an out of office event. The event needs to span all day or extend past your working hours. Setting up your out of office status in Calendar doesn't mute messages or notifications in Hangouts Chat.

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