Change your Google Play country

If you move to a new country, you may want to change your Google Play country. Your Google Play country determines what content you see in the store. The apps, games and other content in the Store can vary by country.

• You can only change your Play country once per year. So if you change your country, you won’t be able to change it back for one year.
• When you change your country, you won’t be able to use your Google Play balance that you have in your old country in your new country.
• You may lose access to some books, movies, TV shows, games and apps.

Change your Google Play country

To change your country, you need to set up a new country in Google Play. To set up a new country, you must be in that country and have a payment method from the new country.

1. On your Android phone or tablet, open the Google Play Store app .
2. Tap Menu Account.
3. Under 'Country and profiles', find your name and country.
4. If you don't have a payment method from the new country, follow the onscreen instructions to add a payment method. This creates a new Google Payments profile linked to the new country.
   • The first payment method must be from the country for which you’re adding a profile.
   • Once you create the profile, you can add payment methods from other countries.
5. The Google Play Store automatically changes to the new country. Country changes can take up to 48 hours, but you may notice the change sooner.

Switch between existing country profiles

Important: You can change your Play country once per year. If you change your country, you'll need to wait a year to change it again.

If you’ve already set up a profile in a new country, you can switch between your old and new account.

1. On your Android phone or tablet, open the Google Play Store app .
2. Tap Menu Account.
3. Under 'Country and profiles', you’ll find two countries: your current Google Play country and the country that you’re currently in.
4. Tap the country that you want to change to. Country changes can take up to 48 hours, but you may notice the change sooner.

I can't see the option to add a country

You may not see this option if:

• You have changed your country within the last year.
• You aren’t currently in a new country. This is based on your IP address.
• You’re part of a Google Play Family Library.

Watch how to change your Google Play country

Google Play | Change your Google Play country

To turn on subtitles: Select Settings   Subtitles/CC  your language.

What happens when you change countries

What happens to your Google Play balance when you change countries

Your Google Play balance is linked to your Google Play country. If you have Google Play balance and change countries, you won’t be able to use that balance in your new country.

Your balance will still be linked to your old country. If you change back to your old country, you will be able to use it again.

Important: You can change your Play country once per year. If you change your country, you'll need to wait a year to change it again.

What happens to your Google Play Points when you change countries

Your Google Play Points are linked to your Google Play country. When you change countries, you'll lose all points and your level will not carry over to your new country.

Google Play Pass

Your Google Play Pass subscription will continue to auto-renew. You’ll still have access to apps installed on your device, but you won’t be able to browse or install additional Play Pass apps, and some apps won't work in certain countries. If you’d like, you can cancel your Play Pass subscription instead.

Fix problems changing your Google Play country

If you can't change your Google Play country or don't see the option to, try the following:

Clear your cache and data

1. On your phone or tablet, open the Settings app .
2. Tap Apps & notifications  See all apps.
3. Scroll down and tap Google Play Store .
4. Tap Storage  Clear cache.
5. Tap Clear storage  OK.

Make sure that your app is updated

1. On your Android phone or tablet, open the Google Play Store app .
2. Tap Menu Settings.
3. Tap Play Store version. The app will update, or notify you that your version is up to date.

Delete a payments profile

If you experience issues when you try to update your country in Google Play, one potential solution is to:

1. Create a new payments profile.
2. Delete your old country-specific payments profile.