Change your Google Play country

If you move to a new country, you may want to change your Google Play country. Your Google Play country determines what content you see in the store. The apps, games and other content in the Store can vary by country.

  • You can only change your Play country once per year. So if you change your country, you won’t be able to change it back for one year.
  • When you change your country, you won’t be able to use your Google Play balance that you have in your old country in your new country.
  • You may lose access to some books, movies, TV shows, games and apps.

Change your Google Play country

To change your country, you need to set up a new country in Google Play. To set up a new country, you must be in that country and have a payment method from the new country.

  1. On your Android phone or tablet, open the Google Play Store app Google Play.
  2. Tap Menu Menu and then Account.
  3. Under 'Country and profiles', find your name and country.
  4. If you don't have a payment method from the new country, follow the onscreen instructions to add a payment method. This creates a new Google Payments profile linked to the new country.
    • The first payment method must be from the country for which you’re adding a profile.
    • Once you create the profile, you can add payment methods from other countries.
  5. The Google Play Store automatically changes to the new country. It can take up to 24 hours to change.
Switch between existing country profiles

Important: You can change your Play country once per year. If you change your country, you'll need to wait a year to change it again.

If you’ve already set up a profile in a new country, you can switch between your old and new account.

  1. On your Android phone or tablet, open the Google Play Store app Google Play.
  2. Tap Menu Menu and then Account.
  3. Under 'Country and profiles', you’ll find two countries: your current Google Play country and the country that you’re currently in.
  4. Tap the country that you want to change to. It can take up to 24 hours to fully update your country.
I can't see the option to add a country

You may not see this option if:

  • You have changed your country within the last year.
  • You aren’t currently in a new country. This is based on your IP address.
  • You’re part of a Google Play Family Library.
What happens to your Google Play balance when you change countries

Your Google Play balance is linked to your Google Play country. If you have Google Play balance and change countries, you won’t be able to use that balance in your new country.

Your balance will still be linked to your old country. If you change back to your old country, you will be able to use it again.

Important: You can change your Play country once per year. If you change your country, you'll need to wait a year to change it again.

What happens to your Google Play Points when you change countries

Your Google Play Points are linked to your Google Play country. When you change countries, you'll lose all points and your level will not carry over to your new country.

Google Play Pass

Your Google Play Pass subscription will continue to auto-renew. You’ll still have access to apps installed on your device, but you won’t be able to browse or install additional Play Pass apps, and some apps won't work in certain countries. If you’d like, you can cancel your Play Pass subscription instead.

To cancel your Play Pass subscription:

  1. On your Android phone or tablet, open the Google Play Store app Google Play.
  2. At the left, tap Menu Menu and then Subscriptions and then Play Pass and then Cancel subscription.
Watch how to change your Google Play country
Google Play | Change your Google Play country

To turn on subtitles: Select Settings Settings and then Subtitles/CC and then your language.

Fix problems changing your Google Play country

If you can't change your Google Play country or don't see the option to, try the following:

Clear your cache and data
  1. On your phone or tablet, open the Settings app Settings app.
  2. Tap Apps & notifications and then See all apps.
  3. Scroll down and tap Google Play Store Google Play.
  4. Tap Storage and then Clear cache.
  5. Tap Clear storage and then OK.
Make sure that your app is updated
  1. On your Android phone or tablet, open the Google Play Store app Google Play.
  2. Tap Menu Menu and then Settings.
  3. Tap Play Store version. The app will update, or notify you that your version is up to date.

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