Your Google Play country or region determines what content you find in the store and in apps. The apps, games, and other content in the store and in apps can vary by country or region.
- You can only change your Google Play country or region annually. After you initially set up or change your Google Play country or region, you must wait 12 months before you can make another change.
- To set up a new country or region, you must be in that location and have a payment method from the new country or region.
- If you’re a member of a Google Family group, you can’t change your Google Play country or region.
What happens when you change your Google Play country
- When you change your country or region, your Google Play balance from your old country or region becomes unusable in your new country or region.
- You may lose access to some books, movies, TV shows, games, and apps.
- Your current subscriptions will remain active on your old payment profile unless the subscription is canceled.
- To use the subscription in your new country, with your new payment profile, cancel your existing subscription and subscribe to services or content.
Tips:
- Some subscriptions may not be available in your new country or region.
- Developers may also cancel your subscription if they don’t offer that subscription in your new country or region.
Change your Google Play country
- On your Android device, open the Google Play Store app
.
- At the top right, tap the profile icon.
- Tap Settings
General
- Tap the country where you want to add an account.
- Follow the on-screen instructions to add a payment method for that country.
General - On your Android device, open the Google Play Store app
- At the top right, tap the profile icon.
- Tap Settings
- To change countries, tap the name of the one you want to change to.
You may not find this option if:
- You've changed your country or region within the last year.
- You aren’t currently located in a new country or region.
- You’re a member of Google Family.
Fix your Google Play country update issues
If you can't change your Google Play country or can’t find the option to, try the following:
Update your Play Country for Google Family- If you’re a member of a Google Family, you can’t change your Google Play country or region.
- If you want to change your Google Play country or region, leave your Google Family group.
- If you’re the Google Family manager of a Google Family group and need to change your Google Play country or region, delete your Google Family group.
- Sign in to Google Pay.
- At the top, click Settings.
- Under "Payments profile," find “Country/Region.”
- This section displays your current Play country.
- If it’s incorrect, create a new profile for your country.
Learn how to change your Google Play country.
Tip: If you recently changed your country, wait at least 48 hours for the change to take effect.
- On your phone or tablet, open the Settings app
.
- Tap Apps
- To find the Google Play Store
- Tap Storage & cache
- Tap Clear storage
.- On your Android phone or tablet, open the Google Play Store app
- At the top right, tap the Profile icon.
- Tap Settings
- The app will update or notify you that your version is up-to-date.
More troubleshooting steps
If you tried all the steps above and it’s been more than 24 hours, try these troubleshooting steps.
Clear cache & data from Google Play Services- Open your device’s Settings app.
- Tap Apps
- To find the "Google Play Services" app, you can scroll down. You can also tap the Search icon at the top right and search for the app.
- Tap Google Play Services
- Tap Clear storage
- Open your device’s Settings app.
- Tap Apps
- To find the “Download Manager" app, you can scroll down. You can also tap the Search icon at the top right and search for the app.
- Tap Download Manager
- Tap Clear storage
- Make sure you’re connected to a reliable Wi-Fi connection.
- On your device’s home or app screen, find the Play Store app
- Touch and hold the Play Store app
- Tap App info
.
- At the top, tap More
- If you’re asked to change the Play Store app back to the factory version, tap OK.
.
When you remove your account, some information is removed from your device. Make sure you back up any important information before you complete this step.
What happens when you change countries
Your Google Play Balance is linked to your Google Play country. If you have Google Play balance and change countries, you won’t be able to use that balance in your new country.
Your balance will still be linked to your old country. If you change back to your old country you will be able to use it again.
Your Google Play Pass subscription will continue to auto-renew.
If Play Pass is available in your new country: Your access will remain the same.
If Play Pass isn't available: You’ll still have access to apps installed on your device, but you won’t be able to browse or install additional Play Pass apps. Learn how to manage your Google Play Pass subscription.
Tip: Some apps won't be available in certain countries.