Make sure to sign in to the Google Account that has your subscriptions.
Cancel a subscription
You can use our self-help flow to cancel a subscription.
Cancel a subscription on the Google Play app
- On your Android device, go to subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
When you cancel a subscription you’ll still be able to use your subscription for the time you’ve already paid.
For example, if you buy a one-year subscription on January 1 for $10 and decide to cancel your subscription on July 1:
- You’ll have access to the subscription until December 31.
- You won’t be charged another yearly subscription of $10 the following January 1.
Any apps you installed from Play Pass and their data will remain on your device.
For content you obtained via Play Pass:
- Paid apps will prompt you to buy the app or subscribe to Play Pass.
- In-app purchases will be removed, but available for individual purchase.
- Ads will reappear in apps where they were removed.
- If you join Play Pass again, all this content will be unlocked again.
Prepaid plans last for a limited time, so you don’t need to cancel them. They automatically expire at the end of the billing period.
If your prepaid plan hasn’t been used, you can request a refund for it. Learn more about refunds on Google Play.
To cancel an unused prepaid subscription plan:
- On your Android device, go to subscriptions on Google Play.
- Select the subscription or prepaid plan you want to cancel.
- Tap Cancel subscription.
- Follow the on-screen instructions.
What happens after you stop renewal on a payment plan
Once your payment method is charged for a payment plan, you can’t cancel any remaining payments for that payment plan. However, you can choose to stop your payment plan from auto-renewing. This means you won’t be charged on your next subscription renewal date (which you can view in Subscriptions on Google Play or on your email receipt), and you can continue to access your content until then. If you choose to stop your payment plan from renewing, you’ll still be responsible for any remaining payments on your current payment plan. Google Play will not issue refunds except as otherwise provided in Google Play's Refund Policy.
See Subscribe to services or content for more information.
Manage your subscriptions on Google Play
Restart or resubscribe to a cancelled subscription- On your Android device, go to subscriptions on Google Play.
- For the subscription you want to restart, tap Resubscribe.
Tip: If you can’t find your subscription, it may be on a different account. You may try to switch between accounts.
If you receive a refund for a subscription that was initially purchased with Split Payment, the funds return to your Google Play balance and the original payment method(s) used. For partial refunds, the value returns in a prioritized order. First, to your Google Play balance, and then to your primary payment method.
Some apps let you pause your subscription. When you pause a subscription, your subscription pauses at the end of your current billing period.
- On your Android device, go to subscriptions on Google Play.
- Select the subscription you want to pause.
- Tap Manage
Pause payments.
- Set the time period to pause payments.
- Tap Confirm.
Pause payments.You can resume your subscription anytime.
- On your Android device, go to subscriptions on Google Play.
- Select the subscription you want to restart.
- Tap Resume.
- Follow the on screen instructions.
When your subscription renews, the same payment method you used to buy the subscription will be charged. Renewals may start 24 hours before each subscription period starts.
- On your Android device, go to subscriptions on Google Play.
- Select the subscription you want to update.
- Tap Manage
- To update your payment method, follow the on screen instructions.
If your payment method is declined or has insufficient funds, your subscription may be cancelled. Add a backup payment method or set up your subscription again.
Important:
- The Split Payment option, which allows you to combine your Google Play balance with another payment method, applies only to the initial subscription sign up charge or an upgrade charge.
- If you don’t use Split Payment at sign up, the full amount of all subsequent renewals of your subscription is charged entirely to the primary payment method or any backups you’ve configured.
- Your email receipt for the initial subscription sign up or upgrade charge lists both payment methods used and reminds you that future renewals will use your primary payment method.
If the app developers allow, you can switch from a prepaid plan to a recurring subscription or from a recurring subscription to a prepaid plan.
When you switch, payments are processed immediately. Any days left on active subscriptions or plans are added on to the new subscription.
Tip: You can check if your subscription is recurring or a prepaid plan when you sign in to Subscriptions.
To change a prepaid subscription plan if allowed by developers:
- Open the Google Play app
.
- Make sure you’re signed in to the correct Google Account.
- Find and open the app that offers to upgrade from a prepaid plan to a subscription or downgrade from a subscription to a prepaid plan.
- Tap Manage subscription.
- Select the new plan you want to change to.
- Select a supported payment method.
- Tap Buy or Subscribe.
If the app developer allows, you may change between different types of subscription plans or billing periods such as:
- Weekly
- Monthly
- Yearly
To change your subscription:
- Open the app.
- Select a new plan.
- Based on subscription, you may have to pay the full price or the price difference of the new plan.