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Join a family on Google

When you join a family group, you can share family services across Google with up to 5 family members.

How family groups work

When you join a family group, you can:

  • Use the family payment method: If your family manager sets it up, you can use the family payment method for purchases on Google Play.
  • Use family services: Use or subscribe to family services like Google Play Family Library, Google Play Music family plan, and YouTube TV family plan. Visit families.google.com to check out all the services available for your family. 

Join a family group

If someone invited you to join their family, you'll get an email or text message with your invitation. Follow the instructions on the invitation to join the family group.

What information family members see about one another

When you join a family, your family members may see your name, photo, and email address.

Because your family manager is responsible for the family payment method, they'll get receipts for anything you purchased using the family payment method.

Your family members will be able to see content added to your Family Library.

Requirements for joining a family

To join a family group, you must:

  • Have a Google Account. You can't join a family with a Google Account from your work, school, or other organization.
  • Live in the same country as the family manager.
  • Not be part of another family group.
  • Not have switched family groups in the last 12 months.

Leave or switch family groups

Before you can switch family groups, you need to leave the one you're currently in.

What happens when you leave your family group
  • You can only switch families every 12 months. If you leave a family group and join a new one, you won't be able to join another family group for 12 months.
  • You won't be able to make purchases using the family payment method. Any pending purchases might still be charged.
  • You'll lose access to Google Play Family Library, and any items added by family members.
  • Any purchases you added to Google Play Family Library will be removed, and your family members will lose access to them.
  • If your family manager purchased the Google Play Music family plan, you'll lose access to it.
  • You'll keep your Google Account, and any content you purchased using the family payment method.
Leave your family group

Play Store app

  1. Open the Play Store app Google Play.
  2. In the top left, tap Menu Menu and then Account and then Family and then  View family members.
  3. In the top right, tap More More and then Leave family groupand then Leave group
  4. Type your password, then tap Confirm

Mobile or web browser

  1. Visit the Your family on Google page.
  2. Select Leave family group and then Leave group.

Family Link app

Note: Family Link is only available in certain areas. To get Family Link, sign up at g.co/familylink.

  1. Open the Family Link app Family Link
  2. In the top left, tap Menu Menu and then Family group.
  3. In the top right, tap More More and then Leave family and then Leave group.
  4. Type your password, then tap Confirm

Troubleshoot problems

Problem with my invitation 

Invitation was already used

Each invitation has a unique sign-up link that can only be used once.

If you forward your invitation to someone else, they can use your unique link to join the family group.

If you used your invitation with another Google Account, you can leave the family group and ask for another invitation to use with your other email address.

Invitation expired

Invitations to join a family expire in two weeks.

If your invitation expired, contact the family manager and ask them to send you a new invitation.

I got an error

Can't join family group

  • Switching families: You can only switch families once a year.
  • Country restriction: You need to live in the same country as your family manager.

Your family group is disabled

Your family manager needs to visit myaccount.google.comto restore their account.

You're in a family group

You can only be in one family group at a time. If you want to join a different family group, you need to leave your current family group, then join the new one.

My family manager deleted our family group

If your family manager deletes your family group:

  • You won't be able to make purchases using the family payment method. Any pending purchases might still be charged.
  • You'll lose access to Google Play Family Library and any items added by family members.
  • Any purchases you added to Google Play Family Library will be removed, and your family members will lose access to them.
  • If your family manager subscribed to the Google Play Music family plan, you'll lose access to it.
  • You'll keep your Google Account and any content you purchased using the family payment method.

Note: You can only change family groups once per year. If you join or create a new family group, you won’t be able to join another one for 12 months.

Dan is a Google Play expert and author of this help page. Leave him feedback below about the page.

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