Apr 1, 2025

Lost Upload Key for App Signing

Subject: Lost Upload Key for App Signing

Hello Play Store Support Team,

I am writing regarding my app [Your App Name] with package name [your.package.name]. I have lost access to my original upload keystore file that was used to sign my app.

The SHA1 fingerprint of the original key is:
D8:87:83:03:DC:8C:13:71:D2:5A:4B:10:48:BA:19:12:87:58:EB:CF

I need assistance with:
1. Verifying my app ownership
2. Guidance on the process to change the upload key
3. Steps needed to ensure my app can continue to be updated on the Play Store

I understand this is a security-sensitive request and I am prepared to provide any additional verification you may need to confirm my identity as the app owner.

Thank you for your assistance.

Best regards,

Biruk Chali
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Recommended Answer
Hello,
 
Here is a complete guide on how you can request a new upload key.
In case you still have issues, do let us know and we will help you out.
 
Hope this helps.
 
Thanks
Original Poster Biruk chali marked this as an answer
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Recommended Answer
Apr 1, 2025
Hello,
 
Here is a complete guide on how you can request a new upload key.
In case you still have issues, do let us know and we will help you out.
 
Hope this helps.
 
Thanks
Original Poster Biruk chali marked this as an answer
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