Apr 1, 2025
Lost Upload Key for App Signing
Subject: Lost Upload Key for App Signing
Hello Play Store Support Team,
I am writing regarding my app [Your App Name] with package name [your.package.name]. I have lost access to my original upload keystore file that was used to sign my app.
The SHA1 fingerprint of the original key is:
D8:87:83:03:DC:8C:13:71:D2:5A:4B:10:48:BA:19:12:87:58:EB:CF
I need assistance with:
1. Verifying my app ownership
2. Guidance on the process to change the upload key
3. Steps needed to ensure my app can continue to be updated on the Play Store
I understand this is a security-sensitive request and I am prepared to provide any additional verification you may need to confirm my identity as the app owner.
Thank you for your assistance.
Best regards,
Biruk Chali
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