Avishkar Singh
Product Expert - Android, Play, Play Console, YouTube, Files
Member since 2/28/2021
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Reply to Can't send changes for review because issue flagged with my advertising ID not being up-to-date.
Google Play Developer•4/2/2025
Hello,

Thanks for letting us know!
We are now locking this thread.

Thanks
Reply to My app review not available on the google play store, though I can view some in Play console
Google Play Developer•4/2/2025
Hello,
 
It may take some time to reflect in the play store.
 
Hope this helps.
 
Thanks
Reply to Identity Verification Issue – Ghana National ID Not Accepted
Google Play Developer•4/2/2025
Hello,
 
Make sure you are using your passport to verify your identity. 
Using your passport to verify identity will boost the process duration and your account will be verified within 2-4 hours.
 
Hope this helps.
 
Thanks
1 upvote
Recommended answer
Reply to My Google Play Developer account was terminated for high-risk behavior. I believe this is a mistake
Google Play Developer•4/2/2025
Hello,

This is because of prior violation.
Here is a complete guide available for dealing with account prior violations on Play Console.
I request you to kindly go through it.
 
Hope this helps.
 
Thanks
Reply to change my region
Google Play•4/1/2025
Hello,
 
Please follow below steps to change country in Google Play Store:
 
  1. Open the Google Play Store app.
  2. At the top right, tap the profile icon.
  3. Tap Settings  General  Account and device preferences  Country and profiles.
  4. Tap the country where you want to add an account.
  5. Follow the on-screen instructions to add a payment method for that country.
    • Note: Your profile can take up to 48 hours to update.
 
For more information, check this official help center article.
For video tutorial, check this official video.
 
Important: You must wait 12 months after initially creating a payments profile before you can change your Play country. You can change your Play Country once per year. If you change your country, you'll need to wait a year to change it again.
 
Thanks
Reply to Play store not open why please tell me sir
Google Play•4/1/2025
Hello,
 
In order to fix the problem, please try to troubleshoot the Google Play Store on your Android phone.
 
Troubleshooting is a form of problem solving, often applied to repair failed processes on a machine or a device.
 
Here is an official help center article to guide for the same if your Play Store won’t open, load, or download apps.
 
Thanks 
Recommended answer
Reply to I have lost my phone
Google Play•4/1/2025
Hello,
 
If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play.
 
Forgot your password:
 
  1. Follow the steps to recover your Google Account or Gmail.
  2. Reset your password when prompted. Choose a strong password that you haven't already used with this account. Learn how to create a strong password.

Forgot the email address you use to sign in:
 
  1. To find your username, follow these steps. You need to know:
    • A phone number or the recovery email address for the account.
    • The full name on your account.
  2. Follow the instructions to confirm it’s your account.
  3. You’ll find a list of usernames that match your account.
 
Please note: If you use an account through your work, school, or other group, these steps might not work. Check with your administrator for help. If you want to recover an account for a child under 13 you can reset your child's password.
 
For more information on the same, please do check this official help page.
 
Hope this helps.
 
Thanks
Reply to I can't install Snapchat, please help
Google Play•4/1/2025
Hello,
 
In order to fix the problem, please try to troubleshoot the Google Play Store on your Android phone.
 
Troubleshooting is a form of problem solving, often applied to repair failed processes on a machine or a device.
 
Here is an official help center article to guide for the same if your Play Store won’t open, load, or download apps.
 
Thanks 
Reply to Truecaller Install app problem
Google Play•4/1/2025
Hello,
 
In order to fix the problem, please try to troubleshoot the Google Play Store on your Android phone.
 
Troubleshooting is a form of problem solving, often applied to repair failed processes on a machine or a device.
 
Here is an official help center article to guide for the same if your Play Store won’t open, load, or download apps.
 
Thanks 
Reply to Exicutive in your my mobail name is one plus not ec 3 lite 5 g in your technical eshu
Android•4/1/2025
Hello,
 
You should contact device manufacturer where they will be able to help you further.
 
Hope this helps.
 
Thanks
Reply to mls iq talk
Android•4/1/2025
Hello,
 
Please be more specific so that we can help you better.
 
Thanks
Reply to Multi dos not download
Android•4/1/2025
Hello,
 
Please be more specific so that we can help you better.
 
Thanks
Reply to My mobile vivo s1 Version 12 Ayoshman apps Not eworking
Android•4/1/2025
Hello,
 
This is an app-specific issue and cannot be resolved by us directly.
You can try these troubleshooting steps to fix the issue related to the Android app.
If that does not work for you then you need to contact the app developer and they will be able to help you further.
 
Hope this helps.
 
Thanks
Reply to Pop up notification for mail received stopped working on my phone. Can I reactivate
Android•4/1/2025
Hello,
 
 
Hope this helps.
 
Thanks
Reply to YouTube recovery back
YouTube•4/1/2025
नमस्कार,
 
आपको 'कॉन्टेंट' पेज पर यह मैसेज दिख सकता है, "आपके YouTube चैनल पर कॉन्टेंट मौजूद है, लेकिन उसे दिखाने से रोक दिया गया है." अगर यह मैसेज दिखता है, तो इसका मतलब है कि आपका चैनल छिपा हुआ है. साथ ही, आपके वीडियो और दूसरे कॉन्टेंट को फ़िलहाल कोई और नहीं देख सकता. 
 
आपका चैनल शायद इसलिए छिपा हुआ है, क्योंकि आपने गूगल खाते की सेटिंग में अपना चैनल छिपाएं का विकल्प चुना होगा.
ऐसा होने पर भी आप वीडियो देख सकते हैं, उन्हें पसंद कर सकते हैं, और किसी चैनल के सदस्य बन सकते हैं. ये सभी गतिविधियां पूरी तरह से निजी रहेंगी. अगर आप चाहते हैं कि दूसरे लोग आपका वीडियो देख सकें या आप दूसरी सुविधाओं का इस्तेमाल करना चाहते हैं, तो आपको चैनल चालू करना होगा.
 
यूट्यूब चैनल को रिकवर करने की विधि दिए गए हेल्प पेज पर उपलब्ध है | 
 
धन्यवाद
 
2 upvotes
Recommended answer
Reply to Short video recover
YouTube•4/1/2025
नमस्ते ,
 
दुर्भाग्य से, एक बार जब आप कोई वीडियो या चैनल हटा देते हैं, तो आप उसे पुनर्प्राप्त नहीं कर सकते।
 
आपके द्वारा वीडियो हटाने के बाद, वीडियो YouTube पर उपलब्ध नहीं रहेगा। वीडियो URL और शीर्षक भी दिखाई नहीं देगा या खोजने योग्य नहीं होगा। अगर आप इसे फिर से देखना चाहते हैं, तो आपको बैकअप सेव करना होगा।
 
अपने चैनल को हटाने के बाद, आप वीडियो, टिप्पणियों, संदेशों, प्लेलिस्ट और इतिहास सहित अपनी सामग्री को स्थायी रूप से हटा देंगे। यह केवल एक डेस्कटॉप कंप्यूटर पर किया जा सकता है (मोबाइल डिवाइस पर नहीं) और यह पुष्टि करने के लिए कई चरणों की आवश्यकता होती है कि आप अपने चैनल को स्थायी रूप से हटाना चाहते हैं |
 
धन्यवाद 
Reply to This Action isn’t Allowed My Youtube channel
YouTube•4/1/2025
नमस्ते,
 
आपका चैनल बंद करने पर, ईमेल से इसकी वजह बताई जाएगी. अगर आपका चैनल बंद कर दिया जाता है, तो कोई दूसरा YouTube चैनल बनाकर या किसी दूसरे चैनल का इस्तेमाल करके इस पाबंदी से नहीं बचा जा सकता. साथ ही, किसी अन्य व्यक्ति को अपने चैनल का इस्तेमाल करने की अनुमति देकर भी ऐसा नहीं किया जा सकता.  
 
यह पाबंदी आपके सभी मौजूदा चैनलों के अलावा, आपके बनाए नए चैनलों या उन चैनलों पर भी लागू होगी जिनका ऐक्सेस आपको हाल ही में मिला है. साथ ही, जिन चैनलों में आपको बार-बार या मुख्य तौर पर दिखाया जाता है उन पर भी यह पाबंदी लागू होगी.
 
अधिक जानकारी के लिए दिए गए यूट्यूब हेल्प पेज को जरूर देखें | 
 
धन्यवाद 
1 upvote
Recommended answer
Reply to Youtube account suspended
YouTube•4/1/2025
नमस्ते,
 
आपका चैनल बंद करने पर, ईमेल से इसकी वजह बताई जाएगी. अगर आपका चैनल बंद कर दिया जाता है, तो कोई दूसरा YouTube चैनल बनाकर या किसी दूसरे चैनल का इस्तेमाल करके इस पाबंदी से नहीं बचा जा सकता. साथ ही, किसी अन्य व्यक्ति को अपने चैनल का इस्तेमाल करने की अनुमति देकर भी ऐसा नहीं किया जा सकता.  
 
यह पाबंदी आपके सभी मौजूदा चैनलों के अलावा, आपके बनाए नए चैनलों या उन चैनलों पर भी लागू होगी जिनका ऐक्सेस आपको हाल ही में मिला है. साथ ही, जिन चैनलों में आपको बार-बार या मुख्य तौर पर दिखाया जाता है उन पर भी यह पाबंदी लागू होगी.
 
अधिक जानकारी के लिए दिए गए यूट्यूब हेल्प पेज को जरूर देखें | 
 
धन्यवाद 
Recommended answer
Reply to My YouTube channel deleted permanently 😭what to do
YouTube•4/1/2025
नमस्ते,
 
आपका चैनल बंद करने पर, ईमेल से इसकी वजह बताई जाएगी. अगर आपका चैनल बंद कर दिया जाता है, तो कोई दूसरा YouTube चैनल बनाकर या किसी दूसरे चैनल का इस्तेमाल करके इस पाबंदी से नहीं बचा जा सकता. साथ ही, किसी अन्य व्यक्ति को अपने चैनल का इस्तेमाल करने की अनुमति देकर भी ऐसा नहीं किया जा सकता.  
 
यह पाबंदी आपके सभी मौजूदा चैनलों के अलावा, आपके बनाए नए चैनलों या उन चैनलों पर भी लागू होगी जिनका ऐक्सेस आपको हाल ही में मिला है. साथ ही, जिन चैनलों में आपको बार-बार या मुख्य तौर पर दिखाया जाता है उन पर भी यह पाबंदी लागू होगी.
 
अधिक जानकारी के लिए दिए गए यूट्यूब हेल्प पेज को जरूर देखें | 
 
धन्यवाद 
Recommended answer
Reply to My Play console account was closed but there is no support
Google Play Developer•4/1/2025
Hello,
 
I request you to kindly submit an appeal to the support team for the same.
 
You can follow below mentioned step-by-step guide to file for an appeal:
 
  • Sign in to your Play Console.
  • On the left menu, choose "Policy Status"
  • Select the app that you want to appeal.
  • On the right side of the status result and violation field, click the arrow.
  • Click the "Appeal" button. 
  • Add the "Appeal details and account owner's email.
  • Click "Submit Appeal"
 
Apart from that, you can contact the support team through the notification email you have received.

It is recommended to wait for a reply from our support team after that.
If you have already done so and have not received a proper response, please let us know.
 
Hope this helps.
 
Thanks
Reply to Dashboard says "Not yet sent in for review" but publishing overview says "now in review"
Google Play Developer•4/1/2025
Hi,

You need to wait for at least 7 working days as your changes are in review.
The message will be updated very soon and once the changes are reviewed, you will be able to publish your app right away.

Thanks
Reply to App Review Delay
Google Play Developer•4/1/2025
Hello,
 
We are currently escalating your issue to our internal team for further investigation and resolution. 
Rest assured that we take this matter seriously and will work diligently to find a solution.
We will keep you informed and provide updates as soon as we have more information.
 
Thank you for your patience and understanding.
 
Thanks
Reply to App Review Delay
Google Play Developer•4/1/2025
Hi,

Please share all these ticket numbers in the text format to proceed further.

Thanks
Reply to App Review Delay
Google Play Developer•4/1/2025
Hello,

We need a ticket number to proceed further.
You need to contact the support team for the same.
If you do not heard back from support within 7 working days regarding your query, please let us know, and we will do what is necessary as soon as possible.
 
Thanks
Reply to App Review Delay
Google Play Developer•4/1/2025
Hello,
 
Could you please share the following information so that we can proceed further with the escalation on the same:
  1. App package name
  2. Ticket number
Thanks

Reply to My phone network is not working properly
Android•4/1/2025
Hello,
 
This issue is not related to Android OS forum.
It is better if you contact the network operator for the same.
Hope this helps.
 
Thanks
Reply to Google couldn't veryfi those belongs to you
Android•4/1/2025
Hello,
 
If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play.
 
Forgot your password:
 
  1. Follow the steps to recover your Google Account or Gmail.
  2. Reset your password when prompted. Choose a strong password that you haven't already used with this account. Learn how to create a strong password.

Forgot the email address you use to sign in:
 
  1. To find your username, follow these steps. You need to know:
    • A phone number or the recovery email address for the account.
    • The full name on your account.
  2. Follow the instructions to confirm it’s your account.
  3. You’ll find a list of usernames that match your account.
 
Please note: If you use an account through your work, school, or other group, these steps might not work. Check with your administrator for help. If you want to recover an account for a child under 13 you can reset your child's password.
 
For more information on the same, please do check this official help page.
 
Hope this helps.
 
Thanks
Reply to where to find quick share items on my pc
Android•4/1/2025
Hello,
 
In order to fix issues related to Quick Share, please find the attached help center article(s) for complete information about the fix:
 
 
All the information is available at the official help center article.
 
Hope this helps.
 
Thanks
Reply to My account recovery
Android•4/1/2025
Hello,
 
If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play.
 
Forgot your password:
 
  1. Follow the steps to recover your Google Account or Gmail.
  2. Reset your password when prompted. Choose a strong password that you haven't already used with this account. Learn how to create a strong password.

Forgot the email address you use to sign in:
 
  1. To find your username, follow these steps. You need to know:
    • A phone number or the recovery email address for the account.
    • The full name on your account.
  2. Follow the instructions to confirm it’s your account.
  3. You’ll find a list of usernames that match your account.
 
Please note: If you use an account through your work, school, or other group, these steps might not work. Check with your administrator for help. If you want to recover an account for a child under 13 you can reset your child's password.
 
For more information on the same, please do check this official help page.
 
Hope this helps.
 
Thanks
Reply to Oppo f27 this is not setup
Android•4/1/2025
Hello,
 
Here is the official help center article for the same.
 
Hope this helps.
 
Thanks
Reply to I cannot remember my lock screen pin.
Android•4/1/2025
Hello,
 
Unfortunately, you cannot unlock the device without knowing the PIN or Password.
You can visit nearest manufacturer service center for the same, they can help.
Hope this helps.
 
Thanks
Reply to I lost my phone
Android•4/1/2025
Hello,
 
If you lose an Android phone or tablet, or Wear OS watch, you can find, lock, or erase it. If you've added a Google Account to your device, Find My Device is automatically turned on.
Please go ahead to track your phone using Find, lock, or erase a lost Android device official article.
 
Hope this helps.
 
Thanks
Reply to Posting Social Media Links in the Listing Description
Google Play Developer•4/1/2025
Hello,
 
No, you should not add any URL that contains adult content.
 
Hope this helps.
 
Thanks
Recommended answer
Reply to App Review Delay
Google Play Developer•4/1/2025
Hello,
 
As a first step, please follow the mentioned steps and share the required information with us.
 
  1. Open the Google Play console.
  2. Select the option "Test and release" from the left sidebar.
  3. Select the option "Releases overview".
  4. Take a full-page screenshot with the current date and share it with us.
 
This information will help us to expedite your case.
 
Thanks
Reply to Lost Upload Key for App Signing
Google Play Developer•4/1/2025
Hello,
 
Here is a complete guide on how you can request a new upload key.
In case you still have issues, do let us know and we will help you out.
 
Hope this helps.
 
Thanks
Reply to Subscriber kyon nahin bharate hain
YouTube•4/1/2025
नमश्कार,
 
अगर आप यह सोचते हैं की यूट्यूब / यूट्यूब शॉर्ट्स पर लगातार वीडियो डालने / अपलोड करने से आपको वीएव्स मिलेंगे या सब्सक्राइबर्स आ जायेंगे तो ऐसा नहीं है |
 
अगर यूट्यूब पर विडियो अपलोड करते समय कुछ बातों का ध्यान रखा जाये तो आप भी मिलियन में व्यूज पा सकते हो | 
निचे दिए गए कुछ टिप्स हैं जिनके माध्यम से आप यह जान पाएंगे की यूट्यूब पर व्यूज कैसे बढ़ाये | 
 
  2. अपना चैनल बढ़ाएं  
  3. YPP की मदद से कमाई करने और चैनल को आगे बढ़ाने के तरीके
 
धन्यवाद 
Recommended answer
Reply to 0 views problem ho rhi hai short video per views nahi a rhe hai 0 views problem hai
YouTube•4/1/2025
नमश्कार,
 
अगर आप यह सोचते हैं की यूट्यूब / यूट्यूब शॉर्ट्स पर लगातार वीडियो डालने / अपलोड करने से आपको वीएव्स मिलेंगे या सब्सक्राइबर्स आ जायेंगे तो ऐसा नहीं है |
 
अगर यूट्यूब पर विडियो अपलोड करते समय कुछ बातों का ध्यान रखा जाये तो आप भी मिलियन में व्यूज पा सकते हो | 
निचे दिए गए कुछ टिप्स हैं जिनके माध्यम से आप यह जान पाएंगे की यूट्यूब पर व्यूज कैसे बढ़ाये | 
 
  2. अपना चैनल बढ़ाएं  
  3. YPP की मदद से कमाई करने और चैनल को आगे बढ़ाने के तरीके
 
धन्यवाद 
Recommended answer
Reply to Completing verification requirements for my organization and keep getting rejected.
Google Play Developer•4/1/2025
Hello,
 
Make sure you are using your passport to verify your identity. 
Using your passport to verify identity will boost the process duration and your account will be verified within 2-4 hours.
 
Hope this helps.
 
Thanks

Reply to App not installed
Google Play•4/1/2025
Hello,
 
In order to fix the problem, please try to troubleshoot the Google Play Store on your Android phone.
 
Troubleshooting is a form of problem solving, often applied to repair failed processes on a machine or a device.
 
Here is an official help center article to guide for the same if your Play Store won’t open, load, or download apps.
 
Thanks 
Reply to Dashboard says "Not yet sent in for review" but publishing overview says "now in review"
Google Play Developer•3/30/2025
Hi,

Thanks for sharing the screenshots with us.
May I know if this is a personal account or an organisation account?

Thanks
Reply to Google play statisics data not updating since 5 days now. Any one have any idea why?
Google Play Developer•3/30/2025
Hello,
 
The data is not ready yet, once prepared, it will be available on the console.
You can read more on this help center article.
 
Hope this helps.
 
Thanks
1 upvote
Recommended answer
Reply to Does a company need to be in place to put a news app on the Play Store?
Google Play Developer•3/30/2025
Hello,
 
May I know if you are asking if you need an organisation account to publish a new app on the Play Store?
 
Thanks
Reply to Dashboard says "Not yet sent in for review" but publishing overview says "now in review"
Google Play Developer•3/30/2025
Hi,

Could you please share a screenshot of the same?

Thanks
Reply to Live stream Nahum how that hair please mera problem love alive Kare you tube channel half Karen
YouTube•3/30/2025
नमस्कार,
 
लाइव स्ट्रीमिंग की मदद से, रीयल टाइम में वीडियो फ़ीड, चैट, और अन्य सुविधाओं का इस्तेमाल करके दर्शकों से बातचीत की जा सकती है.
 
कृपया ध्यान दें :  लाइव स्ट्रीम करने के लिए ज़रूरी है कि आपके चैनल की पुष्टि हो चुकी हो. साथ ही, इस चैनल पर पिछले 90 दिनों में लाइव स्ट्रीमिंग की पाबंदी न लगी हो.
 
 
हमे उम्मीद है आपको दी गयी जानकारियों से आपकी समस्या का निवारण हो गया होगा | 
 
धन्यवाद 
1 upvote
Recommended answer
Reply to App Still in Review After Resubmission (More Than 7 Days)
Google Play Developer•3/29/2025
Hello,
 
Thanks for sharing the screenshot with us.
As mentioned, you have violated the play policies multiple times, hence, you have received a termination for the same.
 
If you think this is a mistake, you can file an appeal to the support team for the same.
You can follow below mentioned step-by-step guide to file for an appeal:
 
  • Sign in to your Play Console.
  • On the left menu, choose "Policy Status"
  • Select the app that you want to appeal.
  • On the right side of the status result and violation field, click the arrow.
  • Click the "Appeal" button. 
  • Add the "Appeal details and account owner's email.
  • Click "Submit Appeal".

Hope this helps.
 
Thanks
Reply to व्यूज नही जाते है
YouTube•3/29/2025
नमश्कार,
 
अगर आप यह सोचते हैं की यूट्यूब / यूट्यूब शॉर्ट्स पर लगातार वीडियो डालने / अपलोड करने से आपको वीएव्स मिलेंगे या सब्सक्राइबर्स आ जायेंगे तो ऐसा नहीं है |
 
अगर यूट्यूब पर विडियो अपलोड करते समय कुछ बातों का ध्यान रखा जाये तो आप भी मिलियन में व्यूज पा सकते हो | 
निचे दिए गए कुछ टिप्स हैं जिनके माध्यम से आप यह जान पाएंगे की यूट्यूब पर व्यूज कैसे बढ़ाये | 
 
  2. अपना चैनल बढ़ाएं  
  3. YPP की मदद से कमाई करने और चैनल को आगे बढ़ाने के तरीके
 
धन्यवाद 
1 upvote
Recommended answer
Reply to About the problem of 2 warnings on the developer account
Google Play Developer•3/29/2025
Hi,

Could you please share the latest screenshots with us?

Thanks
1 upvote
Recommended answer
Reply to Dashboard says "Not yet sent in for review" but publishing overview says "now in review"
Google Play Developer•3/29/2025
Hello, 

Thank you for sharing these screenshots with us.

The message you see, "Your changes are now in review," appears because you have already submitted your app for review. 
However, since you have made changes, you need to resubmit them for review.
Click on the title, "Changes ready to publish," and then send the changes for review. 

Hhope this helps. 

Thanks
Reply to My play console account got terminated
Google Play Developer•3/29/2025
Hello,
 
Thanks for sharing the screenshot with us.
As mentioned, you have violated the play policies multiple times, hence, you have received a termination for the same.
 
If you think this is a mistake, you can file an appeal to the support team for the same.
You can follow below mentioned step-by-step guide to file for an appeal:
 
  • Sign in to your Play Console.
  • On the left menu, choose "Policy Status"
  • Select the app that you want to appeal.
  • On the right side of the status result and violation field, click the arrow.
  • Click the "Appeal" button. 
  • Add the "Appeal details and account owner's email.
  • Click "Submit Appeal".

Hope this helps.
 
Thanks
Reply to Dashboard says "Not yet sent in for review" but publishing overview says "now in review"
Google Play Developer•3/29/2025
Hello,
 
Please share a screenshot of the same so that we can check and assist you better.
 
Thanks
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