Application statistics

Overview

Statistics can help you determine daily and total figures associated to installs, uninstalls, and ratings.

  1. Log in to your Google Play Developer Console.
  2. Click on All Applications and then select the application you'd like to view.
  3. Click Statistics.
To see star ratings, you will need to select Ratings & Reviews from the left menu.

Statistics basics

View your app's installation performance graphs over time and broken down by Android version, device, user country, user language, application version, and carrier. When users have multiple devices, this data is aggregated based on the device the app was installed on for the first time. In some cases, we group together similar values of the metrics, such as minor versions of the Android. The statistics page shows the data for all versions of an application, and the application is defined by its package name.

You can also compare your app's metrics to other apps in the same category of Google Play. This comparison is not available for devices.

Data shown in these reports is based on Pacific Time and refreshed on a daily basis at 12:00 am PT. All data except the active device installs is available only from November 27, 2011.

Best Practices for viewing App Statistics

To get immediate feedback about recent installations, use Daily reports. To get a broader profile of your current users or their devices, and better understand the current installed population of your app, use Current and Total reports. Current and Total reports also take into account app re-installations, data that is received after a daily report has been generated, and devices that are no longer active.

Exporting Reports

You can export your application statistics to a CSV file by clicking the export link and selecting the metrics and dimensions you would like to export. Each dimension will be exported to a separate CSV file. Country and language dimension values are not localized and display their respective ISO code in the exported file.

Available reports

Device statistics

  • Current installs by device - the number of active devices on which the application is currently installed - it excludes any devices where the application was uninstalled or any devices that are no longer active.
  • Daily installs by device - the number of new devices on which the app was installed for the first time during that day.
  • Daily uninstalls by device - the number of unique devices which uninstalled the app in the past day.
  • Daily upgrades by device - the number of unique devices upgraded from an older version to the latest version of the app in the past day.

User statistics

  • Current installs by user - the number of users who have the app currently installed on at least one active device.
  • Total installs by user - the total number of unique users that have ever installed this app. We only count one install regardless of how many different devices they installed it on. It includes the users who have later uninstalled the app.
  • Daily installs by user - the number of unique users who installed this app for the the first time during that day.
  • Daily uninstalls by user - the number of unique users who uninstalled the app from all devices during that day.

Ratings statistics

  • Daily average rating - this metric tracks the average rating that users give your app on a particular day. There are also breakdowns available for the dimensions above.
  • Cumulative average rating - this metric tracks app’s average user rating over all time. Like other statistics, the average user rating can be broken down by 6 dimensions: Android version, device, user country, user language, application version, and carrier.

Crash and ANR Reports statistics

  • Daily Crashes - the total number of crash reports generated by the app in the past day.
  • Daily ANRs - the total number of ANR reports generated by the app in the past day.

Google Analytics Integration

If you're tracking user engagement with Google Analytics, you can integrate your Google Analytics reports with the Google Play Developer Console.

Please consider the following updates to statistics when evaluating your data:

August 5, 2013 update to better identify active devices
As of August 5, 2013 we are updating our stats algorithm to better identify active devices. This update will improve the accuracy of the installation metrics for active device installs and active user installs. When the new algorithm is rolled out, you may notice changes in some of the metrics associated with your app. Many apps will be affected by this change, however we expect a difference of less than 2% for most apps.
December 2012 - January 2013 possible decline in total user installs and total device installs for paid apps due to data migration
In December 2012 - January 2013 developers may notice a decrease in the total user install and total device install counts of the paid apps displayed in their Google Play Developer Console. This is the result of an ongoing data migration, and is the true count for your app. The migration will be done in stages and will continue through January 2013. This migration will not affect previous developer payouts.
April 4, 2012 better identification of Android platform version
As of April 4, 2012 we have improved the accuracy of statistics regarding the Android platform version number. As a result, you will see fewer devices classified as “Other” or “0” and more devices classified accurately.
February 13, 2012 inactive Android devices
As of February 13, 2012 we have removed data about Android devices that are no longer active, which corrected active users and devices for many apps.
January 28, 2012 Total user installs undercounting
As of January 28, 2012 we have resolved an issue that caused undercounting of total user installs.
May 2, 2011 change in the number of total installs
As of May 2, 2011 we’ve changed the basis for calculation of install numbers provided in Google Play Developer Console. Previously, app installs were calculated per user and did not account for certain uninstall activities (like when a device was factory reset). Installs are now counted per device, with duplicates more effectively filtered out. This offers you a more accurate measure of your app distribution in the Android ecosystem.

You may notice that this change has resulted in a one-time decrease in the number of total installs for your apps. We apologize for any confusion this may have caused.

October 18, 2011 decrease in the number of active installs
As of October 18, 2011 developers may notice a decrease in the active install counts displayed in their Google Play Developer Console. Some app updates were being counted as device installs. We are now using a different calculation methodology which does not incorporate installing an app update. Going forward the active installs metric will correctly reflect the device installations. Please note that total install counts were not affected.

At the moment the statistics UI doesn’t support Internet Explorer 8. You may have to download IE9 or later, or use a different browser.