View app statistics & reports

Using the Google Play Developer Console, you can view statistics for individual apps on:

Here's how you can view an individual app's statistics:

  1. Sign in to your Google Play Developer Console.
  2. Click All applications All applications.
  3. Select an app.
  4. On the left menu, click Statistics.

Information on your Statistics page is based on Pacific Time (PT) and is refreshed on a daily basis.

Types of reports

You can browse your statistics using different aggregation levels to understand multiple aspects of your application:

  • Daily reports: Find immediate feedback about recent events.
  • Current, total, & cumulative reports: Get a broader view of your current users, devices, and ratings.
    • Current, total, and cumulative reports also account for app re-installations, data received after a daily report has been generated, and inactive devices.

Tip: To filter and display different time periods, you can click the time period filters near the top right of your Statistics page.

Here are the types of reports available on your app's Statistics page:

Install-related statistics

By device

  • Current installs by device: Active devices where the application is currently installed, excluding any devices where the application was uninstalled or any devices that are no longer active
  • Daily installs by device: Devices which installed the app for the first time in the past day
  • Daily uninstalls by device: Devices which uninstalled the app in the past day
  • Daily upgrades by device: Devices upgraded from an older version to the latest version of the app in the past day

By user

  • Current installs by user: Users that currently have the application installed on at least one active device
  • Total installs by user: Total number of unique users who have ever installed this app on one or more of their devices - only one install is counted per user, regardless of how many different devices they installed it on
    • Includes users who uninstalled the app later
  • Daily installs by user: Unique users who installed the app on one or more of their devices for the first time in the past day
  • Daily uninstalls by user: Unique users who uninstalled the app from all of their devices in the past day
  • Daily average rating: Average star rating this app received across all ratings submitted in the past day
  • Cumulative average rating: Average star rating this app received across all ratings submitted up to and including the past day. For each user submitting a rating, only their most recent rating of the app is counted

Tip: To see individual star ratings and reviews for your app, click Ratings & Reviews on the left menu.

Crashes & ANRs
  • Daily Crashes: Crash reports received in the past day - the number of individual crashes reported in the 'Crash Details' section is limited to the top 500 by number of occurrences
  • Daily ANRs: Application not responding (ANR) reports received in the past day - the number of individual ANRs reported in the 'ANR Details' section is limited to the top 500 by number of occurrences
Google Cloud Messaging (GCM)

Note: These reports are only available if GCM is set up and linked on an app's Services & API page.

  • GCM messages: GCM messages sent to the app in the past day
  • GCM registrations: GCM registrations requests received from the app in the past day

Note: These reports are only available if you've linked your Developer account with Google Analytics.

  • New users: First-time users who launch your application within a given date range
  • Active users: Users who launch your application within a given date range

Dimensions & filters

To help you organize, segment, and analyze your data, you can organize and filter a report using one of the following dimensions:

  • Android Version: Android OS version reported from the user's device
  • Device: Users' device Marketing Name and Device Name
    • Example: Google Nexus 7 (Flo)
  • Country: Users' countries
  • Language: Users' Android OS language setting
  • App Version: Version of your app
    • To filter your app versions by distribution channels - including Alpha, Beta, and Staged Rollouts - select the channel from the top of the table.
    • A label will be affixed to any Alpha or Beta versions currently being distributed, as well as versions that were not promoted to Production. Once a version is promoted to Production, this label is removed. You can still see this version in the filter list.
  • Tablet: Data on tablet devices
    • Includes 7-9" tablets and 10"+ tablets
    • Does not include tablets or phones smaller than 7"
  • Carrier: Users' wireless carrier (when applicable)

Whenever a dimension is selected, an additional stacked area chart, pie chart, and table will be displayed on your Statistics page.

When a checkbox is checked next to a row on your Statistics page, the data for that row appears in your charts. Click the checkboxes next to other rows to compare data points.

Note: In some cases, similar values of the metrics are grouped together, such as minor versions of Android.

Also, next to your displayed pie chart, you can compare your app's metrics to other apps in the same category on Google Play. This comparison isn't always available.

Download reports from Google Cloud Storage

You can download monthly reports as CSV files from Google Cloud Storage. Learn how to access and download monthly reports.

Integrate Google Analytics

If you're tracking user engagement with Google Analytics, you can integrate your Google Analytics reports with the Google Play Developer Console.

Troubleshoot app statistics problems

Why did my "Daily installs" go down?

Here are some app changes that might cause a decrease in installs:

  • New permissions that require users to manually accept changes
  • Changes to country or language distribution
  • Changes in advertising
  • Changes in app placement within the Play Store
  • Carriers pre-installing your app (system apps are only counted in statistics after an initial update through the Play Store)

If you believe none of these scenarios apply to you, contact our support team.

There's a problem with the statistics report I downloaded.

If you're unable to open the report you downloaded from the Google Play Developer Console, contact our support team.

There's a problem with my "Current installs by device" data.

Your Current installs by device data shouldn't equal Daily installs by device minus Daily uninstalls by device because:

  • Devices going inactive only impacts Current installs by device.
  • Daily installs by device only counts the first install of the app on a device, but Daily uninstalls by device counts all uninstalls after reinstalls.
  • Losing an app due to a factory reset decreases Current installs by device but doesn't count as an uninstall.
View updates to Google Play statistics
November 29, 2015: Change in "Current installs by user," "Current installs by device," & "Total installs by user"

Starting on November 29, 2015, we will introduce new criteria for counting user and install metrics to account for users and devices going inactive. This change will affect the following metrics: "Current installs by user," "Current installs by device," and "Total installs by user."

As we make these changes, you may notice that these metrics decrease over time for some apps.

June 27, 2015: Update to Google Play installation statistics

On June 27, 2015, we updated the install statistics on your Developer Console to use more accurate and reliable data.

As a result, some developers may see small changes in their apps’ install and uninstall data on their apps’ Statistics pages.

May 28, 2014: Counting of preinstalled apps and multiple users on the same device
On May 28, 2014, we updated our statistics to make corrections to how we counted factory resets for preinstalled apps and apps that are used by multiple users on the same device. Most developers will see minimal impact to metrics, though certain developers will see significant impact to Daily Device Installs, Daily Device Uninstalls, and Current Device Installs.
August 5, 2013: Update to better identify active devices
As of August 5, 2013, we are updating our stats algorithm to better identify active devices. This update will improve the accuracy of the installation metrics for active device installs and active user installs. When the new algorithm is rolled out, you may notice changes in some of the metrics associated with your app. Many apps will be affected by this change, however we expect a difference of less than 2% for most apps.
December 2012 - January 2013: Possible decline in total user installs and total device installs for paid apps due to data migration
In December 2012 - January 2013 developers may notice a decrease in the total user install and total device install counts of the paid apps displayed in their Google Play Developer Console. This is the result of an ongoing data migration, and is the true count for your app. The migration will be done in stages and will continue through January 2013. This migration will not affect previous developer payouts.
April 4, 2012: Better identification of Android platform version
As of April 4, 2012, we have improved the accuracy of statistics regarding the Android platform version number. As a result, you will see fewer devices classified as “Other” or “0” and more devices classified accurately.
February 13, 2012: Inactive Android devices
As of February 13, 2012, we have removed data about Android devices that are no longer active, which corrected active users and devices for many apps.
January 28, 2012: Total user installs undercounting
As of January 28, 2012, we have resolved an issue that caused undercounting of total user installs.
May 2, 2011: Change in the number of total installs
As of May 2, 2011, we've changed the basis for calculation of install numbers provided in Google Play Developer Console. Previously, app installs were calculated per user and did not account for certain uninstall activities (like when a device was factory reset). Installs are now counted per device, with duplicates more effectively filtered out. This offers you a more accurate measure of your app distribution in the Android ecosystem.

You may notice that this change has resulted in a one-time decrease in the number of total installs for your apps. We apologize for any confusion this may have caused.

October 18, 2011: Decrease in the number of active installs
As of October 18, 2011, developers may notice a decrease in the active install counts displayed in their Google Play Developer Console. Some app updates were being counted as device installs. We are now using a different calculation methodology which does not incorporate installing an app update. Going forward the active installs metric will correctly reflect the device installations. Please note that total install counts were not affected.
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