Manage your developer account information (for accounts that are not yet Play Console Requirements-verified)

The information in this article only applies to developer accounts that have not yet completed verification to comply with our Play Console Requirements policy. If you have already successfully verified your account, go to this article.

In July 2023, we announced new verification requirements for anyone creating new Play Console developer accounts. We're now rolling out these verification requirements to all existing Google Play developers. This article contains guidance on what you'll need to do, and when.

If you need to update your Google Play developer account information, you can make changes using Play Console.

Set up or change account information

Developer information shown to users on Google Play

If your contact details, developer name, or physical address changes, make sure to update your information in Play Console. Only the account owner can change the developer profile settings and the information you provide must comply with Google Play's Developer Program Policies.

Contact details

1. Open Play Console.
2. Go to All Apps and select an app.
3. On the left menu, go to Grow users > Store presence > Store settings.
4. Under "Store listing contact details," type your contact email address or website. A contact email address is required to publish or update apps on Google Play. Your contact email address doesn't have to be the same account you use to sign in to your developer account.
5. Save your changes.

Developer name

1. Open Play Console.
2. Go to Developer page.
3. Next to "Developer name," type the developer name you want to display on Google Play.
4. Save your changes.

Physical address

Developer accounts with paid apps or in-app purchases must add a physical address to their accounts. If a developer account with paid apps or in-app purchases doesn't have a physical address, it may result in the account's suspension from Google Play.

1. Open Play Console.
2. Go to Developer page.
3. Next to the Physical address, type your valid address where you may be contacted. Note that this will be displayed on Google Play.
4. Save your changes.

Contact information used by Google Play to contact you

Since 2021, developer account owners wanting to update their contact details (for example, email address and contact phone number) must first declare their account type (Personal or Organization) and provide certain required information if they have not yet done so.

As part of choosing your account type, you will be required to verify the contact email address and contact phone number that you provide.

Only the account owner can change developer profile settings. Your contact email address doesn't have to be the same account you use to sign in to your developer account.

1. Open Play Console.
2. Go to Account details page.
3. Select your developer account type.
4. Complete all the fields for your chosen account type.
   • For a Personal account, you must provide the following information:
     • Contact name
     • Contact email address, which must be verified
     • Contact address
     • Contact phone number in international format, which must be verified

       Phone numbers in international format begin with a plus (+) sign, followed by the country code, the area code, and the phone number:

       +(Country code)(Area code)(Phone number)

       Examples: [phone], [phone]

   • For an Organization account, you must provide the following information:
     • Organization name
     • Organization address
     • Organization phone number, which must be verified
     • Contact name
     • Contact email address, which must be verified

       • Tip: We will use this to contact you about your account. We recommend using an email address associated with your organization, not a personal email address.

     • Contact phone number in international format
5. Save your changes.

To learn more, make sure to read Verify contact information for your developer account.

Account owner email address and country

The account owner's email address and country can't be changed. However, you can use a different email address (username) to identify your Google Account. You can also create a new account using a different email address or country and transfer your apps to your new account.

Accounts with published or unpublished apps

To transfer apps to a new account, go to our app transfer checklist.

Accounts without apps

If you haven't published any apps using your existing Play Console account, you can create a new account and cancel your existing one.

Payments profile linked to your developer account

After you've created and linked a payments profile to your Play Console account, your linked accounts and payments country setting can't be changed.

If you want to change the payments profile linked to your developer account, you can create a new developer account and payments profile and link the new accounts.

Tip: Payments profile balances can't be transferred between accounts. If you have a payments profile with an outstanding or pending balance, it's a good idea to keep that account open until any remaining balances have been paid out.

Accounts with published or unpublished apps

To transfer apps to a new account, go to our app transfer checklist.

Accounts without apps

If you haven't published any apps using your existing Play Console account, you can create a new account and cancel your existing one.

Set up email notification and role preferences

Set up your email notification preferences

1. Open Play Console.
2. Go to Account details. You'll see the email address where your app notifications and marketing emails will be sent.
3. After checking or updating your email address, under Setup, click Notifications.
4. Under "Notifications from Play Console" and "Emails from Google Play," use the checkboxes to modify your settings.
   • If you choose not to receive email notifications, you'll opt-out of optional marketing emails like new feature announcements and tips. We'll still send required emails, like mandatory service announcements, to the email address associated with your developer profile.
   • If you use the Play Console app, you can set up your mobile notification preferences within the app.

Tell us more about your role

If you tell us how you use Play Console, we can send you email notifications most relevant to your work. For example, if you select Marketing as one of your roles, we can send you tips related to user acquisition.

1. Open Play Console.
2. Go to Setup > Notification.
3. Under "Emails from Google Play," go to "Your Role," and check the box(es) that best describes how you use Play Console.
4. Save changes.

Change account password

1. On your Google Account, go to Security.
2. In the "How you sign in to Google" section, click Password.
3. Follow the on-screen steps and save your changes.

Tip: If you're having trouble signing in to your account, go to Google Account Recovery.

Transfer apps to a different account

To transfer apps to a different account, go to our app transfer checklist.

Delete a developer account

If you haven't published an app

If you haven't published an apps and want to delete a developer account or transfer all your apps to another account, you can contact our support team. Deleting a Google Account will not automatically delete your developer account.

If you have published an app

If you've published an app using your developer account and want to delete your account, you'll need to:

1. Sign in to your original account to backup or download your information before requesting an account deletion. If you delete a Play Console account, you won't be able to use it anymore.
2. Contact our support team to transfer your apps to another account.
3. Reply to the app transfer confirmation to close your existing account.

Note:

• If you want to use the same developer name on a new account, you'll need to change your developer name on your existing account to a different name. Developer names can't be identical.

• Deleting a Google Account will not automatically delete your developer account.

Related content

• If you don't have a Google Play developer account and need help using the Play Store app or you'd like to add a payment method, visit the Google Play Help Center.