To help keep Google Play safe and to protect our users from abuse, you must verify your developer account contact information.
Verifications are an effective way to keep spammers from abusing our systems, and verifiable contact details ensure that we have trusted means to communicate with developer account owners.
Verify your email address
The following steps describe how to verify your email address when providing contact information as part of the Play Developer account registration flow and on the Account details page in Play Console:
- Enter your email address.
- Click Verify email address. You will receive an email containing a 6-digit code.
- Enter the 6-digit code and click Verify.
Note: If the contact email address that you entered has already been verified as part of your Google account, you do not need to verify it again and can skip the email verification process. However, you will be required to complete the email verification process whenever you update your contact email address.
Verify your phone number
The following steps describe how to verify your phone number when providing contact information as part of the Play Developer account registration flow and on the Account details page in Play Console:
- Enter your phone number in international format.
Phone numbers in international format begin with a plus (+) sign, followed by the country code, the area code, and the phone number:
+(Country code)(Area code)(Phone number)Examples: +14155552671, +441234567890
- Choose whether you’d like to receive your verification code by text message or voice call.
- Click Verify phone number. You will receive a text message or voice call sharing a 6-digit code.
- Enter the 6-digit code and click Verify.
Note: You will be required to complete the phone verification process whenever you update your contact phone number.
Frequently asked questions
Question about email verification
I didn't receive an email verification code. What should I do?If you’ve tried to verify your email address several times and you’re still unable to receive a verification code, we suggest that you do the following:
- Check your spam folder in case the message has been marked as spam.
- Verify your email address at a different time.
- Use a different email address.
Questions about phone number verification
How should I enter my phone number?Enter your phone number for verification using the E.164 format.
Depending on your country, you may be charged for the SMS or voice call that you receive. The cost of your text or voice messages will also vary based on your plan and provider, but will likely be standard text message and call charges. Contact your mobile phone provider for details.
Text message delivery can be delayed if you live in a densely populated area or if your carrier's infrastructure isn't well maintained. If you've waited more than a few minutes and still haven't received our text message, try the voice call option.
Most mobile phone carriers support text messages from Google. If your carrier does not support text messages from Google, you can try the voice call option or use a different phone number.
If you’ve tried both the SMS and voice call options several times and you’re still unable to receive a verification code, we suggest that you do the following:
- If you’ve been using a mobile phone, then you can try using a fixed-line phone or vice versa.
- Confirm that you can receive calls or text messages from other people on your phone.
- If you’re using a mobile phone, make sure that it has a strong signal while attempting the verification. Sending an SMS while your mobile phone is out of range and then going into range can sometimes cause failure in SMS delivery.
- Try verifying your phone number on another day when telecoms network faults that might be causing difficulty in SMS and voice call transmission are possibly resolved.
- Try a different supported carrier.