Get help in an emergency with Google Pixel Watch safety features

Google Pixel Watch can connect you to emergency services if you need help. If you've unlocked your watch at least once since startup, you can also call an emergency contact without unlocking it¹.

Google Pixel Watch Wi-Fi needs to be in range of your phone and connected with Bluetooth for your phone to call emergency services. You will not be able to talk to emergency services from your watch if your watch is not connected to a phone through Bluetooth.

Google Pixel Watch LTE needs an active LTE connection on your watch to call emergency services without your phone nearby.

Set up Emergency SOS

Emergency SOS signals help in an emergency. Activate Emergency SOS by quickly pressing the crown 5 consecutive times. Performing this action will either call emergency services or an emergency contact of your choosing.

Note: Google Pixel Watch Wi-Fi may not be able to call all emergency numbers in all countries.

You can talk to the emergency responders as usual. If your phone has Emergency Location Service turned on and the emergency responder in your region is set up with ELS, then they may also receive your location. For Google Pixel Watch LTE, Emergency Location Service is on by default. To check that your ELS is turned on for your watch, press the crown and tap Personal Safety  Emergency Location Service  Turn on Use emergency location service.

Note: This does not set up Emergency SOS on your Pixel phone.

On Google Pixel Watch

1. On Google Pixel Watch, swipe down
2. Tap Settings   Safety & Emergency Emergency SOS.
3. Turn on features like emergency gesture, alarm, and selecting a primary contact.

In the Google Pixel Watch app

1. On your phone, open the Google Pixel Watch app .
2. Tap Watch preferences Safety and Emergency Emergency SOS.
3. Turn on Emergency gesture.

Turn off Emergency SOS

On Google Pixel Watch

1.  On Google Pixel Watch, press the crown.
2. Scroll down and tap Personal Safety Emergency SOS.
3. Turn Emergency gesture off.

In the Google Pixel Watch app

1. On your phone, open the Google Pixel Watch app .
2. Tap ​Watch preferences Safety and Emergency Emergency SOS​.
3. Turn off Emergency gesture.

Add emergency contacts

Add multiple emergency contacts and choose one primary emergency contact.

1. On Google Pixel Watch, swipe down.
2. Tap Settings   Safety & Emergency Emergency SOS.
3. Tap Add contact. Choose to allow or deny access to the contacts saved in your phone.
4. Tap the contact's name and then their number.
5. To choose a primary emergency contact, tap Emergency Services or a contact in the list of added emergency contacts. Their name card will now be highlighted.

You can also add emergency contacts in the Personal safety app on your Pixel phone.

Remove emergency contacts

1. On Google Pixel Watch, swipe down.
2. Tap Settings   Safety & Emergency Emergency SOS  Edit contacts.
3. Next to the contact you want to remove, tap Delete .

Accidental calls

If you place a call to emergency services by mistake, do not hang up. Tell the emergency operator that the call was accidental and that you do not need assistance.

Set up Fall detection

Only in Pixel-supported countries. Not available in Germany.

When a hard fall is detected, your Google Pixel Watch will wait about 30 seconds and then will vibrate, ring loudly, and ask if you want to call emergency services for help.² If you don't move, don't respond to, or don't dismiss the alert, your watch will vibrate, sound an alarm, and wait 60 seconds before placing a call to emergency services with an automated voice message letting them know your Pixel Watch detected a fall. If you have granted permission to share your location, your Google Pixel Watch will share your location with emergency services.

Note: If you have Fall detection turned on and travel to an unsupported region, Fall detection will be temporarily unavailable.

On Google Pixel Watch

1. On Google Pixel Watch, press the crown.
2. Tap Personal Safety Fall detection.
3. Turn on Fall detection.

In the Google Pixel Watch app

1. On your phone, open the Google Pixel Watch app .
2. Tap Watch preferences  Safety and Emergency Fall detection.
3. Turn on Fall detection.

Turn on Location Permissions

When you enable Fall detection, Pixel Watch will only be able to provide location to emergency services if you grant Personal Safety the "While in use" location permission.

1. On Google Pixel Watch, press the crown.
2. Tap Personal Safety  Fall detection Update permission.

Automated voice message example

Use the Google Pixel Watch app to read an example of the automated audio message that shares your device's location.

1. On your phone, open the Google Pixel Watch app .
2. Tap Safety and Emergency Fall detection What the emergency operator hears.

Note: You can speak over the automated voice message during an incident if you choose.

Help improve Fall detection

Help improve Fall detection by sharing motion sensor data with Google. This data is used to help Google to make future improvements to Fall detection for everybody and will not be used for any other purpose. This data will not be tied to your Google account or personally identifiable. You can turn on fall detection regardless of whether you choose to help Google improve fall detection or not.

On Google Pixel Watch

1. On Google Pixel Watch, press the crown.
2. Tap Personal Safety Fall detection.
3. Turn on Help Improve Fall Detection.

In the Google Pixel Watch app

1. On your phone, open the Google Pixel Watch app .
2. Tap Watch preferences  Safety and Emergency Personal safety.
3. Turn on Help Improve Fall Detection.

¹ _{Google Pixel Watch operates using radio signals, which cannot guarantee connection in all conditions. Never rely solely on any wireless device for emergency communications.}

_{2 Fall Detection works by using motion sensors on your Pixel Watch. Keep in mind, high-impact activities may trigger fall detection. Fall detection can’t detect all falls.}

_{Fall detection and Emergency SOS are not available in all countries. Emergency SOS requires location enabled and 4G LTE service or an internet connection. Fall detection and Emergency SOS are dependent upon network connectivity and other factors and may not be reliable for emergency communications. Fall detection may not detect all falls. Emergency SOS requires location enabled and 4G LTE service or an internet connection. To call emergency services on a Google Pixel Watch without 4G LTE, your paired phone needs to be nearby. See g.co/pixelwatch/personalsafety for more details.}