Back up your device

If you're ever locked out of your Google Account, recovery options can help you to get back in. Learn more about account recovery for Google One members.

What gets saved by Apple iCloud Backup

Some things get backed up by Apple, so you don't need to turn on Google One's backup to save this data. These files include:

iMessages, SMS texts and MMS messages
App data
Device settings

For the most up-to-date list and to find more details about iCloud, visit the Help Centre.

What gets saved by Google One

To Google Photos: Original quality photos and videos
To Google Calendar: Calendar meetings and events
To Google Contacts: Contact info like phone numbers and email addresses

Start a backup on iPhone or iPad

With Google One, you can choose which data to sync to your Google Account. To get started, download the Google One app on your device.

After your data syncs, your photos and videos, contacts and calendar are automatically backed up to your Google Account. You can check the status of your device sync in the Google One app.

Back up your photos and videos

On your iPhone or iPad, open the Google One app .
On the left, tap Menu Settings Sync settings.
Tap Photos and videos Go to Google Photos.
- If you don't have Google Photos installed, tap Get Google Photos app.
In Google Photos, under 'Backup settings', turn on Back up & sync.
- Your photos and videos back up from your device to Google One.

Sync your contacts

Currently, contact photos don't sync. The sync includes contact details like name, phone number, email, address, birthday and social profiles.

On your iPhone or iPad, open the Google One app .
On the left, tap Menu Settings Sync settings.
To check if you can sync, tap Contacts Check status.
To grant access to Apple contacts, tap Allow.
To sync your Apple contacts, tap Set up sync Upload contacts.
After your upload is complete, tap Next.
To sync your contacts to your device, follow the on-screen instructions.
- To sync future contacts, follow the next set of on-screen instructions.
To finish setup, tap Done.

Sync your calendar

Important: The sync shows that it's already 'Synced to iPhone', if you have Google Calendar for iOS.

On your iPhone or iPad, open the Google One app .
On the left, tap Menu Settings Sync settings.
To check if you can sync, tap Calendar Check status.
To grant access to your events, tap Allow.
To sync your Apple calendar, tap Set up sync Upload events.
After your upload is complete, tap Next.
To sync Google Calendar events to your device, follow the on-screen instructions.
- To sync future events, follow the next set of on-screen instructions.
To finish setup, tap Done.

Delete your data backups

With Google One, you can choose which data to sync to your Google Account.

To delete your files after backing them up, use the file management settings inside other Google apps. Learn how to:

Where your device's data is stored

You can't back up your entire iPhone to your Google Account. However, you can back up some of your data to other Google products like Photos, Calendar and Contacts.

Here's where your iPhone data syncs:

To Google Photos: Original or Storage saver photos and videos.
To Google Contacts: Contacts.
- Currently, contact photos aren't available.
To Google Calendar: Calendar events.

Tip: Contacts and calendar events don't add to your storage usage.

Fix problems with backup or restore

You can't start the backup process

Check that your phone can back up correctly.

Make sure that your device is online. If you use mobile data, try to connect to Wi-Fi for a better connection.
Make sure that your phone battery is charged.
Install or update the Google One app .
To speed up Photos sync, open the Google Photos app .
In the Google One app, check your storage. If you're out of storage, you can choose between these options:
- Buy more storage
- Clear storage space

You can't find everything that you backed up

Make sure that you check the right place. Your files are saved inside other apps, not Google One.

For phone numbers and other contact info, check the Google Contacts website or app.
For meetings and reminders, check the Google Calendar website or app.
For photos and videos, check the Google Photos website or app.

If your media still doesn't back up

You can manually upload your files.

Learn how to: