To easily reset your password if you get locked out, add recovery info.
Learn how recovery info helps you
A recovery phone number or email address helps you reset your password if:
- You forget your password.
- Someone else is using your account.
- You're locked out of your account for another reason.
Tip: If you change your recovery phone number or email, Google offers to send verification codes to your old recovery phone number or email address for seven days. If someone uses your account without your permission, this lets you quickly change your settings.
Set up account recovery options
Add a recovery email address- On your computer, go to your Google Account.
- On the left navigation panel, click Personal info.
- Under 'Contact info', click Email
Recovery email.
- You might need to sign in.
- Follow the on-screen steps.
Recovery email.
- On your computer, go to your Google Account.
- On the left navigation panel, click Personal info.
- Under 'Contact info', click Add a recovery phone number to help keep your account secure.
- Follow the on-screen steps.
Get help with account recovery
If you have trouble accessing your Google Account, answer the questions as best as you can on the account recovery page. Learn more about account recovery steps.
If you're still having trouble, you can get help to sign in to your account.
If you still can't recover your account after you go to the account recovery page and get sign-in help, you can create a new Google Account. When you do, learn how to avoid getting locked out again.