Fix problems with Google News

If you have problems with Google News, try these solutions. You can also get help on the Google News Help Forum where readers share tips and knowledge about Google News.

Can’t open Google News app

Try updating your Google News app Google News appCheck for app updates on the App Store.

App doesn’t refresh

  • To get new stories, open your app and swipe down on the screen.
  • Check that you’re connected to Wi-Fi or mobile data.
  • If your app closes or specific content is blank, remove the app and then get it again from the App Store.
    Note: You'll need to save any saved content again.

Purchased content doesn't show up

If your issue or subscription doesn’t show in your “Following,” check that you’re signed in with the account that bought it.

  1. Open your Google News app Google News app.
  2. At the top right, tap your Profile picture or initial.
  3. By your username, tap the Down arrow Down arrow.

Can’t play YouTube videos inside app

Try updating your YouTube app YouTube appCheck for app updates on the App Store.

Find your personalized content

  1. Make sure you’re signed in to your Google Account.
  2. If you recently renamed a conflicting account, try to sign in with the new name.
  3. Reset your Google News interests. Learn how to improve what you see.

Block or unblock people who share

Important: This feature is only available if you're signed in to your Google Account.

If you’d like to stop someone who directly shares stories with you on Google News, you can block their account. Learn how to block or unblock people.

Report spam or inappropriate content

Spam or inappropriate content

If you believe sites violate our quality guidelines for spam, offensive, or inappropriate content, you can send us feedback.

To report spam or inappropriate content: In your app, in the top right, tap your Profile picture or initial and then Help & feedback and then Send feedback.

Inaccurate or outdated content

News organizations publish the stories and images you find on Google News. 

For content problems: Contact the publisher.

To share other feedback about Google News:

  1. In your app, in the top right, tap your Profile picture or initial and then Help & feedback.
  2. Tap Send feedback.

You can also go to news.google.com, and in the bottom left, click Send feedback.

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