Nest Aware basics

Nest Aware is a paid subscription service that you can use with your Nest products to help keep you informed about important events at your home.

What do I get with Nest Aware?

When you subscribe to Nest Aware, you get access to features like:

• More video history
• Intelligent alerts
• 24/7 access to Nest Aware experts on the Nest Customer Care team

Learn more about what features are available with Nest Aware

How much does a Nest Aware subscription cost?

The new pricing for Nest Aware is now in effect for new subscribers. You can see the pricing when you sign up. Learn more about price changes for Nest Aware.

What are the requirements for Nest Aware?

• You'll need a Google Account to use Nest Aware. If you have a Nest Account, you'll need to migrate to a Google Account.
• Your home needs to be in a country that supports Nest Aware.
• Nest Aware requires a working Internet connection for your home and access to the Nest app and the Google Home app.

What is event-based recording (EBR)?

Learn about event-based recording for cameras

What is the Activity feed?

Learn about the Activity feed in the Home app.

What is sound detection?

Note: This feature is only available in the US.

Learn about sound detection for speakers and displays.

Learn how Nest Aware improves sound detection.

What is emergency calling?

Note: This feature is only available in the US.

Learn about emergency calling.

What's the difference between the latest Nest Aware subscription and Nest Aware (1st gen)?

You can learn about what you get with a Nest Aware subscription, and the differences between the latest Nest Aware and Nest Aware (1st gen) in our help centre. You can also find out which Aware features are available for your products.

Can I keep my current Nest Aware (1st gen) subscription?

Yes. As long as you don't cancel your subscription, your Nest Aware (1st gen) subscriptions will continue to renew.

Can I buy a Nest Aware subscription for someone else?

Gift subscriptions are not available for Nest Aware.

Privacy

We take your privacy seriously.

• If you use Google Nest's connected home devices and services with a Google Account, Google will handle this data as described in the Google Privacy Policy, and as explained in more detail in the Google Nest Privacy FAQs.
• You can also read more about Google's commitment to privacy in the home.
• You can delete your Nest Cam video history from Settings in the Nest app.
• You can delete your sound detection history in the Home app.