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Nest Aware basics

Nest Aware is a paid subscription service you can use with your Nest products to help keep you informed about important events at your home.

How to subscribe or switch to the new Nest Aware

What do I get with Nest Aware?

When you subscribe to Nest Aware, you get access to features like:

  • More video history
  • Intelligent alerts
  • 24/7 access to Nest Aware experts on the Nest Customer Care team

What are the requirements for the Nest Aware?

  • You’ll need a Google Account to use Nest Aware. If you have a Nest Account, you’ll need to migrate to a Google Account.
  • Your home needs to be in a country that supports Nest Aware.
  • Nest Aware requires a working internet connection for your home, and access to the Nest app and the Home app.

What is event-based recording (EBR)?

What is sound detection? 

Note: This feature is only available in the US.

Learn about sound detection for speakers and displays

Learn how Nest Aware improves sound detection

What is Emergency calling?

Note: This feature is only available in the US.

Learn about emergency calling

What's the difference between Nest Aware and 1st gen Nest Aware?

You can learn about what you get with a Nest Aware subscription, and the differences between the new Nest Aware and 1st gen Nest Aware in our help center. You can also find out which Aware features are available for your products.

Can I keep my current 1st gen Nest Aware subscription?

Yes. As long as you don't migrate to a Google Account, your 1st gen Nest Aware subscriptions will continue. You can also purchase 1st gen subscriptions for new cameras. After you migrate to a Google Account, you can't add or renew 1st gen subscriptions.

Can I buy a subscription for someone else?

Gift subscriptions are not available for Nest Aware.

Can I get a 30-day trial for Nest Aware?

You can get a 30-day Nest Aware trial if you’re a new customer or if you switch from 1st gen Nest Aware.


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