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To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center.  Need help? Speak to a Google Home support specialist: U.S.: 1-855-971-9121,  U.K.: 0800 026 1217, Canada: 844-701-7229.

Check that Google Home is on same Wi-Fi network as mobile phone or tablet

To set up Google Home, use voice commands, and adjust Assistant settings, Google Home must be on the same Wi-Fi network as your mobile device or tablet. 

Step 1. Check the Wi-Fi network of mobile device or tablet 

  1. Locate and tap Settings  and then Wi-Fi.
  2. The Wi-Fi network labeled "Connected" is the network you're connected to. This must match the network that Google Home is connected to. 
  3. To change the network,
    1. Tap a new network and then enter password and then Connect.
    2. If you've entered the password for that network before, tap Connect. 

Step 2. Check the Wi-Fi network of Google Home 

  1. Open the Google Home app Google Home app.
  2. In the top right corner of app Home screen, tap Devices Devices.
  3. Scroll down to find the device card for the Google Home you'd like to find the Wi-Fi network for.
  4. In the top right corner of the device card, tap the device card menu More menuand thenSettings.
  5. Under "Device Settings," look for Wi-Fi

If your mobile phone or tablet Wi-Fi network doesn't match Google Home's Wi-Fi network, here's how to change the Wi-Fi network of Google Home. 

Elise is a Google Home expert and author of this help page. Leave her feedback below about the page.

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