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Check that your devices are on the same Wi-Fi network

To confirm if your phone or tablet and your Google devices are on the same Wi-Fi network, follow the steps below. 

Step 1. Check the Wi-Fi network of your phone or tablet 

  1. Open your device's Settings app.
  2. Tap Network & internet and then Internet.
  3. The Wi-Fi network labeled "Connected" is the network your phone or tablet is connected to.
  4. If your Wi-Fi network doesn’t match, or if you need to change the network:
    • Tap a new network and then enter password and then Connect.
    • If you've entered the password for that network before, you just need to tap the network and your device should connect automatically.

Step 2. Check the Wi-Fi network of your Google device

  1. Open the Google Home app Google Home app.
  2. Tap Favorites or Devices .
  3. Tap and hold your device's tile.
  4. Tap Settings  and then Device information.
  5. Check what Wi-Fi network your device is connected to.

If your phone or tablet's Wi-Fi network doesn't match the Wi-Fi network of your Google device, learn how to change the Wi-Fi network of your device.

Important: Your Charging Speaker Dock doesn't connect to Wi-Fi on its own. To check the Wi-Fi network of your Charging Speaker Dock, check what Wi-Fi network your Google Pixel Tablet is connected to.

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