Manage your Google Home Premium subscription

Important: If your subscription lapses, you'll lose access to your video history and face library.

Nest Aware is now Google Home Premium. Learn more about Google Home Premium.

Your Google Home Premium subscriptions are automatically billed to your saved payment method every month or year. Your billing cycle selection, made when you purchased your Google Home Premium subscription, determines renewals. You can manage your subscriptions billed through the Google Store or a third-party service provider. For Android devices, you can manage your subscriptions purchased from the Play Store. To access:

• If you bought your plan from the Google Store, you need to cancel or change it through the self-service tool. Learn how to cancel or manage your Google Home Premium subscription.
• If you bought your plan from the Google Play Store, cancel or manage it by referring to Cancel, pause, or change a subscription on Google Play and tapping the self-help flow.
• If you bought your plan from one of our partners, ask them to cancel it. Learn how to check if you purchased your Google Home Premium subscription from a partner.

Learn how to manage your Google Home Premium subscription on the Google Store.

The difference between Google Home Premium subscriptions

You can find out which Google Home Premium features are available for your products. Learn more about what you get with Google Home Premium subscriptions.

Google Home Premium Premier Care

When you subscribe to Google Home Premium, you get Google Home Premium Premier Care¹, which offers a higher level of customer support. You’ll have access to 24/7 Premier Care experts who can help resolve issues about Google Home Premium faster.

Learn about your privacy with Google Home Premium

• If you use Google Nest's connected home devices and services with a Google Account:
  • Google will handle this data as described in the Google Privacy Policy.
  • This is also explained in more detail in the Google Nest Privacy FAQs.
• You can also read more about Google's commitment to privacy in the home.
• You can delete your Nest Cam video history from Settings in the Nest app.
• You can delete your sound detection history in the Home app

¹_{Google Home Premium Premier Care experts are available in English for US users. All Google Home Premium users receive 24/7 Customer Care.}