Feb 5, 2019

How long should it take to get product feed approval?

How long should it take to get the products in my Google product feed approved? They have been under review for a week.
 
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Feb 5, 2019
Generally, if a review-status lingers for more than a few days or so, Google should be contacted directly --
 
 
Most (delays in) awaiting-reviews are usually triggered by a few issues; e.g.
 
(a) a potential policy violation of an item, feed, website, or type of item;
(b) submitted data not adhering to the rules or policies of a target-country;
(c) a recently registered feed or a feed with unreported (syntax) errors;
(d) a feed that has not been updated with respect to the most recent policies;
(e) certain (feed) data updates -- such as a new product or any id update;
(f) a feed that has not been updated (re-uploaded) in over a month;
(g) ID values not unique or that change per item across multiple feeds;
(h) a website or image that requires a recrawl or review or both --
 
Also, try checking the products-tab, data-feed status, and the data-feed status-summary-report against all google's current rules and policies -- especially if the feed has not been updated or re-submitted in awhile.
 
If there are any obvious issues, simply make the corrections in the feed or on the website, and then re-upload the feed before contacting Google.
 
see also
 
The answer of this reply was modified by a Google Community Manager to accurately reflect recent product and content changes.
Original Poster Google Ads Product User marked this as an answer
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All Replies (3)
Recommended Answer
Feb 5, 2019
Generally, if a review-status lingers for more than a few days or so, Google should be contacted directly --
 
 
Most (delays in) awaiting-reviews are usually triggered by a few issues; e.g.
 
(a) a potential policy violation of an item, feed, website, or type of item;
(b) submitted data not adhering to the rules or policies of a target-country;
(c) a recently registered feed or a feed with unreported (syntax) errors;
(d) a feed that has not been updated with respect to the most recent policies;
(e) certain (feed) data updates -- such as a new product or any id update;
(f) a feed that has not been updated (re-uploaded) in over a month;
(g) ID values not unique or that change per item across multiple feeds;
(h) a website or image that requires a recrawl or review or both --
 
Also, try checking the products-tab, data-feed status, and the data-feed status-summary-report against all google's current rules and policies -- especially if the feed has not been updated or re-submitted in awhile.
 
If there are any obvious issues, simply make the corrections in the feed or on the website, and then re-upload the feed before contacting Google.
 
see also
 
The answer of this reply was modified by a Google Community Manager to accurately reflect recent product and content changes.
Original Poster Google Ads Product User marked this as an answer
Oct 11, 2019
It’s been 2 weeks for me to get a review after I called in and told the rep I change the video to comply with their policies I’ve gotten 6 of their emails saying we need 2 more days and even when I call in they just put it off 👎🏾
You seem to be refering to a video, while this topic is about Google Shopping. So I think your question or issue is unrelated to this threa. I recommend you create a new thread and explain your issue / question and a community member will guide you.
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