Report a violation of Google Ads Third-Party Policy

Tell us about yourself

Contact name *

Contact email *

Your relationship with the third party *

Which best describes your relationship with the third party?

Select a Google Ads customer ID *

If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the customer ID for your Google Ads manager account. Please select the customer ID for the individual account. Learn how to find your Google Ads customer ID.

Please provide a phone number we can call to get in touch with you

Bear in mind: We'll do our best to call you, but we still might email you if that's the quickest way to help.

Email CCAdd additional field

Include email address(es) of those you would like to CC on this submission.

List the website(s) that you advertise on Google Ads *Add additional field

Your company's website *

Please explain and provide as much information as possible *

Your privacy is very important to us. In some cases, sharing your website and/or Google Ads customer ID with the third party may help us address the issue more effectively. However, we will only share this information if you give us permission to do so

Help us identify the offending Google Ads third party

Their company name *

Their website(s) *Add additional field

Their contact email address(es) and/or phone number(s)Add additional field

Are they a Google Partner? *

Tell us about the Google Third Party Policy violation

Read carefully and tick all that apply. Then, in the box below, describe each violation in as much detail as possible by including specific information such as when and how you were made aware of it, for example, through a phone conversation, email, the third party's website, etc

Tick all that apply

Third parties should, at minimum, provide clients with monthly data on Google Ads costs, clicks and impressions at the account level

Please upload one of the following:

Invoice of payment made for services clearly showing the name of the third party and the client
Copies of reports received from the third party
Any other communication establishing that the third party managed your (or your client’s) Google Ads account
Any other documents that may indicate a violation of of the Google third-party policy

Tick all that apply

If someone says they are from Google, ask them for their name and to email you from their Google.com email address

Tick all that apply

Third parties must represent Google products accurately. For example, it’s not possible to guarantee permanent or specific ad positions on Google.com search results pages because ad position is determined by an auction and changes dynamically with every new search

Tick all that apply

Where did you observe the violation?

Please provide the URL *

Please provide a screenshot of the email clearly displaying the sender and receiver addresses *

Please report this violation using the robocalls form instead

Please explain the violation and provide as much information as possible *

Please upload any file(s) that may help us in our investigation. (Examples: Google Ads performance report sent by your third party, screenshots, etc)

Summary of the issue

Please be as detailed as possible.

The content of your complaint may be shared with the offending Google Ads third party. We won't share any other information unless you've given us permission to do so above. We may also contact you via email for more information

Report a violation of Google Ads Third-Party Policy

Tell us about yourself

Help us identify the offending Google Ads third party

Tell us about the Google Third Party Policy violation

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