Report a violation of Google Ads Third-Party Policy

Use this form to report a violation of the Google third-party policy

Make sure that you include any supporting information requested in the form. This information helps us identify and resolve violations faster. Don’t include any confidential or sensitive information about you or the third party

Accepted formats for supporting documents: PDF, DOC, DOCX, JPEG, JPG, GIF, TIF, TIFF

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Tell us about yourself

Your relationship with the third party *
Which best describes your relationship with the third party?
If you are an agency or someone who manages multiple Google Ads accounts, please do not enter the customer ID for your Google Ads manager account. Please select the Customer ID for the individual account. Learn how to find your Google Ads customer ID.
Note: We'll do our best to call you, but we might email you if that's the quickest way to give you help.
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Include email address(es) of those you would like to CC on this submission.
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Your privacy is very important to us. In some cases, sharing your website and/or Google Ads customer ID with the third party may help us address the issue more effectively. However, we will only share this information if you give us permission to do so

Help us identify the offending Google Ads third party

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Are they a Google Partner? *

Tell us about the Google Third Party Policy violation

Read carefully and tick all that apply. Then, in the box below, describe each violation in as much detail as possible by including specific information such as when and how you were made aware of it, for example, through a phone conversation, email, the third party's website, etc
Tick all that apply
Third parties should, at minimum, provide clients with monthly data on Google Ads costs, clicks and impressions at the account level

Please upload one of the following:

  • Invoice of payment made for services clearly showing the name of the third party and the client
  • Copies of reports received from the third party
  • Any other communication establishing that the third party managed your (or your client’s) Google Ads account
  • Any other documents that may indicate a violation of of the Google third-party policy
Tick all that apply
If someone says they are from Google, ask them for their name and to email you from their email address
Tick all that apply
Third parties must represent Google products accurately. For example, it’s not possible to guarantee permanent or specific ad positions on search results pages because ad position is determined by an auction and changes dynamically with every new search
Tick all that apply
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Where did you observe the violation?
Please be as detailed as possible.
The content of your complaint may be shared with the offending Google Ads third party. We won't share any other information unless you've given us permission to do so above. We may also contact you via email for more information
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Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues and to improve our products and services, subject to our privacy policy and Terms of Service. Translation services may be used in chats and email.
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