Waiting for your balance to update after a payment

The time it takes to see your payment reflected in your Google Ads account depends on how you pay your bill. Here's what you can expect:

  • Check: It can take up to five business days after we receive your check to update your Google Ads balance. If you mail your payment internationally, it can take longer.
  • Wire transfer: It can take up to five business days after initiating the transfer to update your Google Ads account balance.
  • Credit card: It can take up to 24 hours after a credit card payment to update your Google Ads account balance. If the payment has been declined, contact your bank or credit card company.

Learn more about payment processing times based on your country

Learn where you can find your payments once they're posted in your Google Ads account, and find tips on how to make successful payments.

Where you can see your payment

Once we've processed your payment, you'll see it reflected in these places after you click the tools icon and choose a page under "Billing":

  • Summary - In the "Amount due" section, look for "Your last payment was on" to find the date and amount of your most recently processed payment.
  • Invoices - You'll see the "Amount paid" and "Balance" columns updated on the table here when a payment has been applied to one or more invoices.
  • Transactions - Payments appear as line items in your monthly tables. Choose "Summary view" to quickly separate payments from costs.
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Tip

If you don't see your account balance update within the typical timeframe for your payment type, contact your local Google Ads collections team at collections@google.com. Note: Only accounts on monthly invoicing should use this email address to contact the billing team.

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