Get an invoice, statement, or payment receipt

 

Get your Google Ads invoice in a few easy steps. Choose your country above, and select the billing payment setting to view steps for your account.

OOO Google (Google Russia) filed for bankruptcy in Russia in June 2022 and is no longer operating. On 18 October 2023, the bankruptcy court announced the start of the liquidation phase of Google Russia’s bankruptcy proceedings. During this phase, a court-appointed liquidator will manage Google Russia and its liquidation.

These insolvency proceedings are governed by the Insolvency Law of the Russian Federation. More information about these proceedings is available on the court’s website (link) and the official bankruptcy register (link).

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Advertisers in China and Taiwan will no longer receive credit memos for invalid activity, overdelivery, and promo code credits. Instead, they will be displayed on the latest invoice as credit adjustments for your ad spend. You will continue to receive Google invoices and local invoices, which display the same outstanding amount.

As there is a local invoicing limit in which we can only bill at a maximum amount of 99,000 CNY per Fapiao, in order to provide an exact one-to-one match between Google and local invoices, we will split the Google invoices that are larger than 99,000 CNY into smaller invoices and debit memos per below. 

Ad spend Google invoice Local invoice
101,000 CNY
  • Invoice 1: 99,000 CNY
  • Debit memo 1: 2,000 CNY
  • Fapiao 1: 99,000 CNY
  • Fapiao 2: 2,000 CNY


 
Please note the following line item descriptions for the splits on Google invoices:

  • Credit Adjustment - "Partial amount transferred to a separate invoice due to limitation of Fapiao quota"
  • Debit Memo - "Partial amount migrated from the original invoice due to limitation of Fapiao quota"
 

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements, or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Definition of terms on your statement

Statements are not bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly-used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually, or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past local tax invoices or statements
  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
    Go there now
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, check the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, check the box at the top left of the table.
  5. Click Download selected.
  6. Choose the format you’d like to use to download your invoices.
    • The link for the current month's local tax invoices and statements won't appear before the end of the current month.
    • A local tax invoice and statement for a particular month is available starting on the 5th business day of the following month. For example, your September local tax invoices and statements will be ready by October 5. Local tax invoices and statements aren't generated on weekends or bank holidays, so expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing Activity page.
    • Invoices are generated for click costs accrued, not payments made in the month. If there were no click costs in your account in a particular month, either an invoice isn't generated for that month or an empty invoice is generated.
    • If you’re eligible to receive local tax invoices, note that statements will usually generate first, followed by the local tax invoice.
  7. The local tax invoices and statements will automatically download to your computer in PDF format for viewing or printing.

 

Tip

Make sure your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading. 

View and download previous or current month activity
Since your local tax invoices or statements won't be generated until the 5th business day of the following month, you can print, view, and download the previous month’s activity for your records.
  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.
    Go there now
  3. On the left side navigation panel, choose Billing activity.
  4. In the top right corner, set the date range of the table to Last month.
  5. Click the Download icon A picture of the download icon for Google Ads and Merchant Center on the top right of the table, then choose the format you want to use to download the file (You can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th business day of the following month, you can print out a payment receipt for your records. Here's how:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary
    Go there now
  3. Scroll down to the month of service in the Previous activity table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the Payments section. 
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your local tax invoices and statements
There are a few reasons why you might not be able to find a certain local tax invoices or statements:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
  • If you are eligible to receive local tax invoices, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email local tax invoices or statements for automatic or manual payments.

Changing your local tax invoices and statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

It's also not possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links:

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements, or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Definition of terms on your statement

Statements are not bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly-used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually, or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past local tax invoices or statements
  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, check the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, check the box at the top left of the table.
  5. Click Download selected.
  6. Choose the format you’d like to use to download your invoices.
    • The link for the current month's local tax invoices and statements won't appear before the end of the current month.
    • A local tax invoice and statement for a particular month is available starting on the 5th business day of the following month. For example, your September local tax invoices and statements will be ready by October 5. Local tax invoices and statements aren't generated on weekends or bank holidays, so expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing Activity page.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
    • If you’re eligible to receive local tax invoices, note that statements will usually generate first, followed by the local tax invoice.
  7. The local tax invoices and statements will automatically download to your computer in PDF format for viewing or printing.

 

Tip

Make sure your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading. 

View and download previous or current month activity
Since your local tax invoices or statements won't be generated until the 5th business day of the following month, you can print, view, and download the previous month’s activity for your records.
  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.
  3. On the left side navigation panel, choose Billing activity.
  4. In the top right corner, set the date range of the table to Last month.
  5. Click the Download icon A picture of the download icon for Google Ads and Merchant Center on the top right of the table, then choose the format you want to use to download the file (You can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th business day of the following month, you can print out a payment receipt for your records. Here's how:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.
  3. Scroll down to the month of service in the Previous activity table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the Payments section. 
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your local tax invoices and statements
There are a few reasons why you might not be able to find a certain local tax invoices or statements:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
  • If you are eligible to receive local tax invoices, note that statements will usually generate first shortly followed by the local tax invoice.
Tip: Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email local tax invoices or statements for automatic or manual payments.
Changing your local tax invoices and statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice you would like to regenerate. 
  5. A panel will appear on the right hand side with document information and in the top right corner under “Actions” choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Keep in mind: Local documents (“e-fapiao”) are only available in the electronic format if you have provided your valid tax information. It is sent to the primary contact of your payments profile within the 15th business day of the following month. Please note that e-fapiao is not available for download within the Google Ads account at this time.
View and download previous or current month activity
Since your local tax invoices won't be generated until the 15th business day of the following month, you can print, view, and download the previous month’s activity for your records.
  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Billing activity.
  3. In the top right corner, set the date range of the table to Last month.
  4. Click the Download iconA picture of the download icon for Google Ads and Merchant Center on the top right of the table, then choose the format you want to use to download the file (You can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices won't get generated until the 15th business day of the following month, you can print out a payment receipt for your records. Here's how:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.
  3. Scroll down to the month of service in the "Previous activity"table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the "Payments" section.
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print.
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your local tax invoices
There are a few reasons why you might not be able to find a certain local tax invoices:
  • Local tax invoices are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice for a particular month is available by the 15th business day of the following month. For example, your April local tax invoice will be ready no later than May 15, assuming that May 1-15 doesn't include holidays.
  • Local tax invoice (“e-fapiao”) is only available in electronic format if you have provided your valid tax information. It is sent to the primary contact of your payments profile.
  • If you would like to update the primary contact who will receive the e-fapiao, make sure to do so before the end of the month. For example, if you would like a new primary contact to receive the e-fapiao in May for your April transactions, you have to update the email address of the primary contact before the end of April.
Changing your local tax invoices

Once a local tax invoice is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices.

It's also not possible to get a separate local tax invoice for each campaign.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements, or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Definition of terms on your statement

Statements are not bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly-used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually, or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past local tax invoices or statements
  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.Go there now
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, check the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, check the box at the top left of the table.
  5. Click Download selected.
  6. Choose the format you’d like to use to download your invoices.
    • The link for the current month's local tax invoices and statements won't appear before the end of the current month.
    • A local tax invoice and statement for a particular month is available starting on the 5th business day of the following month. For example, your September local tax invoices and statements will be ready by October 5. Local tax invoices and statements aren't generated on weekends or bank holidays, so expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing Activity page.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
    • If you’re eligible to receive local tax invoices, note that statements will usually generate first, followed by the local tax invoice.
  7. The local tax invoices and statements will automatically download to your computer in PDF format for viewing or printing.

 

Tip

Make sure your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading. 

View and download previous or current month activity
Since your local tax invoices or statements won't be generated until the 5th business day of the following month, you can print, view, and download the previous month’s activity for your records.
  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.Go there now
  3. On the left side navigation panel, choose Billing activity.
  4. In the top right corner, set the date range of the table to Last month.
  5. Click the Download icon A picture of the download icon for Google Ads and Merchant Center on the top right of the table, then choose the format you want to use to download the file (You can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th business day of the following month, you can print out a payment receipt for your records. Here's how:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click SummaryGo there now
  3. Scroll down to the month of service in the Previous activity table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the Payments section. 
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your local tax invoices and statements
There are a few reasons why you might not be able to find a certain local tax invoices or statements:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
  • If you are eligible to receive local tax invoices, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email local tax invoices or statements for automatic or manual payments.

Changing your local tax invoices and statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1.   In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.Go there now
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice you would like to regenerate. 
  5. A panel will appear on the right hand side with document information and in the top right corner under “Actions” choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links:

Note: Customers in Israel are eligible to receive monthly statements and payment receipts for their transactions. Follow the links below to learn how to find, download and print those documents.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Definition of terms on your statement

Statements are not bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly-used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually, or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past statements
  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.Go there now
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, check the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, check the box at the top left of the table.
  5. Click Download selected.
  6. Choose the format you’d like to use to download your invoices.
    • The link for the current month's statements won't appear before the end of the current month.
    • A local tax invoice and statement for a particular month is available starting on the 5th business day of the following month. For example, your September statements will be ready by October 5. Statements aren't generated on weekends or bank holidays, so expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing Activity page.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
    • If you’re eligible to receive statements, note that statements will usually generate first, followed by the local tax invoice.
  7. The statements will automatically download to your computer in PDF format for viewing or printing.

 

Tip

Make sure your browser settings don't block pop-ups, which may prevent the statements from downloading. 

View and download previous or current month activity
Since your statements won't be generated until the 5th business day of the following month, you can print, view, and download the previous month’s activity for your records.
  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.Go there now
  3. On the left side navigation panel, choose Billing activity.
  4. In the top right corner, set the date range of the table to Last month.
  5. Click the Download icon A picture of the download icon for Google Ads and Merchant Center on the top right of the table, then choose the format you want to use to download the file (You can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statements won't get generated until the 5th business day of the following month, you can print out a payment receipt for your records. Here's how:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click SummaryGo there now
  3. Scroll down to the month of service in the Previous activity table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the Payments section. 
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your statements
There are a few reasons why you might not be able to find a certain statements:
  • Statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
  • If you are eligible to receive statements, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email statements for automatic or manual payments.

Changing your statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.Go there now
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice you would like to regenerate. 
  5. A panel will appear on the right hand side with document information and in the top right corner under “Actions” choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links:

Automatic or manual payments (applies to most advertisers)

Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements, or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how. 

For the months of January through April 2015, statements were split into separate documents for payments and VAT. If you are reviewing VAT for these months, be sure to view the separate VAT invoice.

Definition of terms on your statement

Statements are not bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly-used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.  Learn more about various types of credits and adjustments to your account.
Total payments received Payments made either manually, or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past invoices
  1. In your Google Ads account, click the Billing iconBilling Icon.
  2. Click Transactions.
  3. Set the date range above the table so it corresponds to the invoices you want to see.
    • The default view is "Last 3 months," which lets you see your most recent debits, credits, and invoices.
    • To view previous invoices, adjust the date range using the drop-down. For example, choose This year if you want to view invoices for this calendar year.
  4. In the table, click Documents under the month you'd like to see the invoice for.
  5. Click the Monthly Invoice drop-down. If you’re looking for invoices from January through April 2015, you’ll need to also click the EU VAT Invoice drop-down to see the separate VAT invoice.
  6. Click the number of the invoice.
    • The link for the current month's invoice won't appear before the end of the current month. "Invoice not ready" will appear instead of a link.
    • An invoice for a particular month is available starting on the 5th business day of the following month. For example, your September invoice will be ready by October 5. Invoices aren't generated on weekends or bank holidays, so please expect a delay getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
  7. The invoice will open in a new browser window. To print the invoice, select File and then Print from the browser menu. Or right-click the invoice and click Print. If you want to download your invoice and save a copy on your computer, right-click and select Save as.

Tip

Make sure your browser settings don't block pop-ups, which may prevent the invoice from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the 5th business day of the following month, you can print out a payment receipt for your records. Here's how:

  1. In your Google Ads account, click the Billing iconBilling Icon.
  2. Click Transactions.
  3. Set the appropriate date range on the table.
  4. At the top of the table, make sure Detailed transaction view is selected instead of Summary view.
  5. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  6. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
  • You might have forgotten to adjust the date range on your transaction history table. Be sure to set the date range above the table so it corresponds to the invoices you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email invoices for automatic or manual payments.

Changing your invoice

If your billing information has changed, here’s what to keep in mind about what will show on your invoice:

  • Since invoices for the current month’s transactions are typically issued on the 5th business day of the next month, if you update your billing information in the current month, or before the 5th business day of the next month, your next invoice should reflect your updated billing information. Any changes you make after the 5th business day of the month, after your invoice for the past month’s transactions is already issued, will be reflected on the next month’s invoice.
  • For example, let’s say it’s currently May, and your billing information has changed. If you update your billing information in Google Ads before the 5th business day of June, your next invoice (issued on the 5th business day of June) should reflect this updated billing information. If, let’s say, you update your billing information on the 6th business day of June, the invoice that was already issued (on the fifth business day of June) will remain unchanged, but your next invoice (to be issued on the 5th business day of July) will reflect your updated billing information.
VAT might not be included

The Google European headquarters is located in Dublin (Google Ireland Ltd.). So, Google advertisers with a European Union (EU) billing address are billed and served according to Google Ireland Ltd. VAT won't be included in your Google Ads costs if your business address is within the EU, but outside of Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate, and a separate table of applicable VAT costs is included on the invoice. For invoices from January through April 2015, a VAT invoice was issued separately from the monthly payment invoice.

See our article on taxes to learn more.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links:

Change to invoices for customers in India not registered under GST

To comply with changes to India GST law, we will be making changes to the invoices of our customers in India who are not registered under GST.

Starting July 1, 2021, you will see a Dynamic UPI QR code prominently displayed on the first page of your invoice if you have an outstanding balance. You will be able to make payment for the invoice by scanning this QR code with any UPI-enabled payment application in addition to the existing payment methods.

If you have made other payments during the billing cycle, a list of these payments with payment date & time, amount, transaction ID and payment method will appear on your invoice.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements, or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Find and print current and past invoices
  1. In your Google Ads account, click the Billing iconBilling Icon.
  2. Click Transactions.
  3. Set the date range above the table so it corresponds to the invoices you want to see.
    • The default view is "Last 3 months," which lets you see your most recent debits, credits, and invoices.
    • To view previous activity, adjust the date range using the drop-down. For example, choose This year if you want to view invoices for this calendar year.
  4. Click Documents to see any available "India Tax Invoice" for your selected date range.
  5. Click the invoice number you'd like to view, then click Download.
    • The link for the current month's invoice won't appear before the end of the current month. "Invoice not ready" will appear instead of a link.
    • An invoice for a particular month is available starting on the 7th business day of the following month. For example, your September invoice will be ready by October 7. Invoices aren't generated on weekends or bank holidays, so please expect a delay getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
  6. The invoice will automatically download to your computer for viewing or printing.

Tip

Make sure your browser settings don't block pop-ups, which may prevent the invoices from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the 7th day of the following month, you can print out a payment receipt for your records. Here's how:

  1. In your Google Ads account, click the Billing iconBilling Icon.
  2. Click Transactions.
  3. Set the appropriate date range on the table.
  4. At the top of the table, make sure Detailed transaction view is selected instead of Summary view.
  5. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window or tab.
  6. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
  • You might have forgotten to adjust the date range on the transaction history table. Be sure to set the date range above the table so it corresponds to the invoices you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email invoices for automatic or manual payments.

Changing your invoice

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice you would like to regenerate. 
  5. A panel will appear on the right hand side with document information and in the top right corner under “Actions” choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)

Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements, or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how. 

For the months of January through April 2015, statements were split into separate documents for payments and VAT. If you are reviewing VAT for these months, be sure to view the separate VAT invoice.

Definition of terms on your statement

Statements are not bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly-used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually, or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past invoices
  1. In your Google Ads account, click the Billing iconBilling Icon.
  2. Click Transactions.
  3. Set the date range above the table so it corresponds to the invoices you want to see.
    • The default view is "Last 3 months," which lets you see your most recent debits, credits, and invoices.
    • To view previous invoices, adjust the date range using the drop-down. For example, choose This year if you want to view invoices for this calendar year.
  4. In the table, click Documents under the month you'd like to see the invoice for.
  5. Click the Monthly Invoice drop-down. If you’re looking for invoices from January through April 2015, you’ll need to also click the EU VAT Invoice drop-down to see the separate VAT invoice.
  6. Click the number of the invoice.
    • The link for the current month's invoice won't appear before the end of the current month. "Invoice not ready" will appear instead of a link.
    • An invoice for a particular month is available starting on the 5th business day of the following month. For example, your September invoice will be ready by October 5. Invoices aren't generated on weekends or bank holidays, so please expect a delay getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
  7. The invoice will open in a new browser window. To print the invoice, select File and then Print from the browser menu. Or right-click the invoice and click Print. If you want to download your invoice and save a copy on your computer, right-click and select Save as.

Tip

Make sure your browser settings don't block pop-ups, which may prevent the invoice from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the 5th business day of the following month, you can print out a payment receipt for your records. Here's how:

  1. In your Google Ads account, click the Billing iconBilling Icon.
  2. Click Transactions.
  3. Set the appropriate date range on the table.
  4. At the top of the table, make sure Detailed transaction view is selected instead of Summary view.
  5. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  6. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
  • You might have forgotten to adjust the date range on your transaction history table. Be sure to set the date range above the table so it corresponds to the invoices you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email invoices for automatic or manual payments.

Changing your invoice

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice you would like to regenerate. 
  5. A panel will appear on the right hand side with document information and in the top right corner under “Actions” choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

VAT might not be included

The Google European headquarters is located in Dublin (Google Ireland Ltd.). So, Google advertisers with a European Union (EU) billing address are billed and served according to Google Ireland Ltd. VAT won't be included in your Google Ads costs if your business address is within the EU, but outside of Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate, and a separate table of applicable VAT costs is included on the invoice. For invoices from January through April 2015, a VAT invoice was issued separately from the monthly payment invoice.

See our article on taxes to learn more.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links:

Monthly invoicing

Note

These steps apply only to customers on the monthly invoicing payment setting. Most advertisers use automatic payments or manual payments. If you're on automatic or manual payments, see the steps above.

Additionally, to see the "Documents" tab or make any changes to settings, you need to log in with Admin, Standard, or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are two ways to get an invoice:

  1. Email: We'll email you an invoice within 5 business days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Your account: We'll make an electronic version of your fiscal invoice available in your Google Ads account in case you'd like to view, print, or download it.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select "Subtitles/CC" and choose your language.


 

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
  3. Locate the invoice you'd like to view in the "Document number" column.
  4. Select the invoices you’d like to download, and in the upper right, click Download selected.

To download your electronic fiscal invoices and credit notes, follow the steps below after locating the invoice number as directed above.

  1. Click the invoice number.
  2. Click Documents.
  3. Click Electronic Invoices and Credit Notes.
  4. Click the fiscal electronic invoice number to download it.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click SummaryGo there now
  3. Click the Billing transfers link on the side of the page.
  4. Click the billing account for which you'd like to see past invoices.
  5. Click the Transactions link to see invoices.
  6. When finished, click Back to current setup in the top corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Related links:

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements, or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Find and print current and past invoices
  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Transactions.
  3. Set the date range above the table so it corresponds to the invoices you want to see.
    • The default view is "Last 3 months," which lets you see your most recent debits, credits, and invoices.
    • To view previous invoices, adjust the date range using the drop-down. For example, choose This year if you want to view invoices for this calendar year.
  4. In the table, click the Documents drop-down under to the month you'd like to see the invoice for.
  5. Click the Monthly Invoice drop-down.
  6. Click the number of the invoice.
    • The link for the current month's invoice won't appear before the end of the current month. "Invoice not ready" will appear instead of a link.
    • An invoice for a particular month is available starting on the 5th business day of the following month. For example, your September invoice will be ready by October 5. Invoices aren't generated on weekends or bank holidays, so please expect a delay getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
  7. The invoice will open in a new browser window. To print the invoice, select File and then Print from the browser menu. Or right-click the invoice and click Print. If you want to download your invoice and save a copy on your computer, right-click and select Save as.

Tip

Make sure your browser settings don't block pop-ups—that'll prevent the invoice from opening.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the 5th business day of the following month, you can print out a payment receipt for your records. Here's how:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Transactions.
  3. Set the appropriate date range on the table.
  4. At the top of the table, make sure Detailed transaction view is selected instead of Summary view.
  5. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  6. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
  • You might have forgotten to adjust the date range on your transaction history table. Be sure to set the date range above the table so it corresponds to the invoices you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email invoices for automatic or manual payments.

Changing your past invoice

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice you would like to regenerate. 
  5. A panel will appear on the right hand side with document information and in the top right corner under “Actions” choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Changing your bill-to name

You can edit your bill-to name any time, and the change will be reflected on your future invoices.

You'll need to edit your bill-to name at least 14 days before the end of the month to make sure it's reflected on your next invoice.

Changing other information

To make corrections on your invoice (other than bill-to name), follow these steps:

  1. Edit your billing information in your Google Ads account.
  2. Fill in the invoice correction note below and contact us with the completed form as an attachment.
  3. Once you get an email confirmation from us, you'll be able to use your invoice together with this document for accounting purposes and pay VAT.

Note

According to the Polish tax law changes made in January 2013, Google is not obligated to return a signed correction note. The email that you'll get from us is a valid form of confirmation.

VAT might not be included

The Google European headquarters is located in Dublin (Google Ireland Ltd.). So, Google advertisers with a European Union (EU) billing address are billed and serviced according to Google Ireland Ltd. VAT won't be included in your Google Ads costs if your business address is within the EU, but outside of Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate.

Electronic invoice compliance with EU regulations

The electronic invoices you print from your account include:

  • Your payments
  • Our VAT ID
  • Your VAT ID (if you indicated it in your billing profile)

These invoices comply with the European Union requirements of the Value Added Tax (VAT) Directive (Article 226, Council Directive 2006/112/EC) and are valid for your local tax authorities. Contact your tax advisor or local government if you have questions.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Related links:

Please choose your payment setting below.

Manual payments

When you're setting up a Google Ads account, you'll need to choose one of the following tax statuses:

  • Personal
  • Individual entrepreneur
  • Business

The choice you make is permanent and can't be changed afterward. Google will provide accounting documents only if your account is set up either as an "Individual entrepreneur" or as a "Business."

If your account is set up with the “Personal” tax status, you’ll receive a single accounting document - a cash receipt - after each completed payment or refund. Electronic copies are automatically sent to the verified email address associated with your primary payments contact. To ensure timely delivery, make sure your contact information is up-to-date.

Checking your tax status

Here's how to check your tax status:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click SettingsGo there now
  3. Your tax status appears in the "Payments profile" in the middle of the page.
Changing your tax status
If you need to change or correct your tax status, contact us. Any changes won't affect previous transactions or accounting documents, and will only be effective starting from the date we make the change.
The accounting documents we provide

Accounting documents are provided for each Google Ads account. If you have more than one account, we'll provide separate set of documents for each of the accounts, even if all of them are connected to one or more manager accounts.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if needed. Below are details for each type of document we can provide:

  What it is Automatically provided to eligible advertisers Provided on request to eligible advertisers
Usage VAT Invoice Sent each month, dated with the last day of the month. This document states the actual costs in the account for that month.

Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 business days.

Request duplicate hard copies for previous periods in your account on the Documents page. To get there, click the “Billing” icon Billing Icon and choose Documents. Set Document type filter at the top to “Usage VAT invoice”. Click the line with the document you need to be reprinted. In the right side navigation panel that opens, select Reprint from a drop-down menu of Actions at the top right corner.  This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must be made only after the 20th of the current month. (For example, if you need a duplicate of the usage VAT invoice for January, request it only after February 20th).

Act of Acceptance Sent each month, dated with the last day of the month. This document states actual costs in account for that month.

The VAT invoice and Act of Acceptance have identical document numbers and the same costs.
Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: sent to your postal address together with the usage VAT invoice. Note that postal delivery can take up to 10 business days.
Request duplicate hard copies for previous periods in your account on the Documents page.  To get there, click the “Billing” icon Billing Icon and choose Documents. Set Document type filter at the top to “Usage VAT invoice”. Click the line with the document you need to be reprinted. In the right side navigation panel that opens, select Reprint from a drop-down menu of Actions at the top right corner. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must be made only after the 20th of the current month. (For example, if you need a duplicate of the Act of Acceptance for January, request it only after February 20th).
Advance VAT Invoice

Generated for each payment you make for the day the payment was received, this document states the full amount of payment (including VAT).

The document number starts with "A".

Electronic version: available for download in your account within 48 hours after we receive your payment.

Hard copy: sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 business days

Request duplicate hard copies for previous payments in your account on the Documents page.  To get there, click the “Billing” icon Billing Icon and choose Documents. Set Document type filter at the top to “Advance VAT Invoice”. Click the line with the document you need to be reprinted. In the right side navigation panel that opens, select Reprint from a drop-down menu of actions at the top right corner. 

Requests must be made only after 10 business days have passed since the payment appeared in your account.

Act of reconciliation This document states all mutual settlements between your account and Google for a specific period, which begins on January 1 and can't be longer than a year. Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent automatically once a year in January.
Request a hard copy of a stamped and signed pro forma invoice on the Documents page.  To get there, click the “Billing” icon Billing Icon and choose Documents. Set Document type filter at the top to “Act of reconciliation”. Click the line with the document you need to be reprinted. In the right side navigation panel that opens, select Reprint from a drop-down menu of actions at the top right corner. 

Note that postal delivery of the hard copy can take up to 10 business days.
Pro Forma Invoice

This document is created in your account when you generate details for making a payment with money transfer.

You can print the copy that's created in your account when you generate details for making a payment by money transfer.

Can be generated after clicking the "Make a payment" button on the "Summary" page.

Hard copy: Not sent automatically.

Request a hard copy of a stamped and signed pro forma invoice on the Transactions page.  To get there, click the “Billing” icon Billing Icon and choose Documents. Set Document type filter at the top to “Pro Forma Invoice”. Click the line with the document you need to be reprinted. In the right side navigation panel that opens, select Reprint from a drop-down menu of actions at the top right corner. 

Note that postal delivery of the hard copy can take up to 10 business days.

Terms and Conditions This document states the Google Ads terms and conditions that you accepted when you set up your account. Electronic version: Available for download within 48 hours after account creation in the Payments Profile section under Billing. To get there, Click the “Tools & Settings” icon Google Ads | tools [Icon] and under “Billing,” choose Settings.

Hard copy: Not sent automatically.
Request a hard copy in the Payments Profile section of your account under Billing. To get there, click the “Billing” icon Billing Icon and choose Settings.
Changing your mailing address

Here's how to change the mailing address you receive documents at:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. Update your mailing address.
  4. Click Save.

Be sure to make the change at least 15 days before the end of the month to ensure your documents go to the new address. Note that changing this field won't change the business address of your account.

Changing your business address

Changing your business address will change the address printed on your documents. Here's how to do it:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. In the "Payments profile" you'll see "Business name and address"
  4. Click the pencil icon to edit your address.
  5. Click the Save button when you're done.

Proactive document requests and changes to documents

Requesting terms and conditions

Terms and conditions are available for download on the Settings page (under the "Billing" page Billing Icon ) within 48 hours after you enter your billing information for the first time.

Reprints

Request a hard copy of the terms and conditions by going to the Terms and conditions section and choosing Reprints.

Reprints are processed within 48 hours, but postal delivery of the hard copy can take up to 10 business days.

Requesting hard copies of documents

You can request duplicate hard copies of the usage VAT invoice, Act of Acceptance, and advance VAT invoice, and hard copies of the act of reconciliation and pro forma invoice. Here's how:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.Go there now
  3. Set Document type filter at the top to  the document type that needed a reprint. For example, “Usage VAT Invoice”.

  4. Click the line with the document you need to be reprinted. 

  5. In the right side navigation panel that opens, select Reprint from a drop-down menu of actions at the top right corner.

Note that you cannot reprint “Usage VAT invoice” and “Act of Acceptance” separately. They will always be reprinted together. To request a reprint of the hard copy of the “Act of Acceptance”, follow the instructions for “Usage VAT invoice” reprint. 

This generates a request for a hard copy of the selected document. The document will be sent to your postal address. You won't see any confirmation, just know that you need to do this only once.

Note

  • If you've chosen to receive documents electronically, you won't be able to request hard copies.
  • Requests for hard copies are processed within 48 hours, and postal delivery can take up to 10 days.
Missing hard copies or documents sent to wrong address

If you never received a hard copy, or if your copy went to the wrong address, verify the mailing address in your account on the Settings page under "Billing." Find your business address. If the address is wrong, please update it using the steps under "Changing your mailing address" in this article.

After you update your address, allow 24 hours for the system to synchronize. Then request duplicate hard copies of the required documents using the steps under "Requesting hard copies of documents" in this article.

Documents with errors

Usage VAT invoice or Act of Acceptance

If your document has an error, you'll need to correct your information in your account first and allow 24 hours for the system for synchronize. Then, request new documents from your account. Here's how:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.Go there now
  3. Set Document type filter at the top to  the document type that needs a revision. For example, “Usage VAT Invoice”.
  4. Click the line with the document you need to be reprinted. 
  5. In the right side navigation panel that opens, select “Request revision” from a drop-down menu of actions at the top right corner.

Note that you cannot revise “Usage VAT invoice” and “Act of Acceptance” separately. They will always be revised together. To request a revision of the “Act of Acceptance”, follow the instructions for “Usage VAT invoice.”

It'll take 24 hours for the system to upload a new electronic copy of the document to your account, and 5 to 10 days for you to receive the hard copies at your postal address. You won't see any confirmation, just know that you need to do this only once.

Other documents

If any other document has an error, contact us to request a corrected version.

Scanned, signed and stamped documents

Google doesn't provide scans of documents. However, you can download .pdf versions of documents from the Documents page. To get there, click the “Billing” icon Billing Icon and choose Documents. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, hard copies you receive at your mailing address will be signed and stamped.

Note: This section doesn't apply to accounts using electronic document flow with a certified electronic signature. These accounts will be provided only with electronic documents which can be used for tax purposes. (For more information please see the next section below).

The electronic documents flow
About the electronic documents flow

Documents containing information in electronic and digital form are called electronic (see article 3 chapter I FZ RF №1-FZ).

Electronic documents signed with a certified electronic signature are equivalent by law to paper originals if agreed by the parties (see FZ RF dated 10.01.2002 №1-FZ). It's not necessary to print them out and store them in paper archives. According to latest amendments to legislation, the entire document flow between companies may be changed over to electronic format.

Since May 23rd 2012, e-invoice is a full substitute to paper originals and may be submitted to the tax authority in e-form. The invoice interchange procedure is stated in Order of Minfin №50н and shall be done via an EDM supplier. Activities of EDM suppliers are governed by Order № ММВ-7-6/253@, and you can find the list of registered EDM suppliers on FNS website.

Benefits of electronic documents flow:

  • Fully comply with legal requirements.
  • Electronic documents take up no space. You can save on costs of printing documents out, manual processing, and maintaining paper archives.
  • Delivery of original documents takes just minutes. There's no need to wait for several days or weeks to receive the documents.
How to sign up

To be able to sign up for the electronic documents flow, you need to have an account with DiaDoc.ru before you create your Google Ads account. DiaDoc.ru is a service of authorized EDM supplier SKB Kontur, the largest developer of web services for business in Russia. The company is experienced in cooperation with state authorities and ensuring legal validity of e-documents.

Follow these directions to register an account with DiaDoc.ru and obtain a certified electronic signature before you create your Google Ads account. Please note that Google will not be able to compensate you for the cost of the certificate.

Once you're registered, create a Google Ads account and check the appropriate box to enable the electronic documents flow.

Opting out of or in to the electronic documents flow

Opting out

You can choose to begin receiving documents by mail at any time. However, keep in mind that documents from previous months can't be mailed to you. Also, once you opt out, you'll no longer receive documents via DiaDoc service.

Here's how to opt out:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. ​​​​In the Payments account section of the page, click the pencil icon next to “Electronic document delivery”.
  4. Uncheck the electronic documents flow option.
  5. Click Save.

You'll start receiving documents only by mail the following month. Documents will still be available to download in the Documents section under Billing.

Opting in

If you weren't registered with DiaDoc.ru when you signed up for Google Ads, you won't be able to sign up for electronic documents.

However, if you had an account with DiaDoc.ru when you signed up for Google Ads, you can enable the electronic documents flow any time. Here's how:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. In the Payments account section of the page, click the pencil icon next to “Electronic document delivery”.
  4. Check the electronic documents flow option.
  5. Click Save.

You'll start to receive documents only electronically the following month. Documents will no longer be mailed to you.

Other frequently asked questions

How the sums are calculated in the usage VAT invoice and the Act of Acceptance

VAT is calculated based on usage. The usage VAT invoice and Act of Acceptance will show the amount paid for usage and VAT, as you can see in these examples:

Usage VAT invoice example
Example usage VAT invoice

Act of Acceptance example
Example act of acceptance

Documents with a total sum of zero

It's possible to receive an invoice or Act of Acceptance with a sum of zero. This happens when a promotional code was applied to your account and all your costs during the reported period were covered by the amount of promotional credit. Once the promotional credit is used up, your invoice will start to reflect costs again.

OOO "Google" abbreviation

In Russian tax regulations, the required properties of the invoice are specified in paragraph 5 of Article 169. Also, properties not specified in paragraphs 5 and 6 of Article 169 are not considered as valid reasons for not accepting an invoice from the seller.

According to Russian tax regulations, an invoice issued by Google with a shortened name of the seller is considered to be valid.

Reconciliation act discrepancies

If you notice that the Reconciliation act doesn't include some transactions, those transactions were most likely made in another Google Ads account. For instance, the payment could have been made to another Google Ads account registered to your company or other company whose account you manage. This happens if you specified a Google bank account number belonging to another Google Ads account when making a payment.

Each Google Ads account has its own Google bank account number that needs to be specified when you make a bank transfer. If you think your transfer might have gone to the wrong account, check the account number you specified on your money transfer against the Google bank account number of your Google Ads account.

Here's how to check the Google bank account number for your Google Ads account on your pro forma invoice:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.Go there now
  3. Add “Pro Forma Invoice” as a Document type filter for the table.
  4. Click “Download” at the right end of the row with the document you want to download
  5. Check the Google bank account number on the money transfer request.

If the numbers you see in the account and on your payment order don't match, it means transfer was made to another Google Ads account. If both accounts are registered to the same legal entity, you need to request the act of reconciliation for the account to which the transfer was made.

Monthly invoicing

If you're in Russia and you chose "Individual entrepreneur" or "Business" tax status when setting up your Google Ads account, Google will provide you with accounting documents.

When you're setting up a Google Ads account, you'll need to choose one of the following tax statuses:

  • Individual entrepreneur
  • Business
Checking your tax status

Here's how to check your tax status:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. Your tax status appears in the "Payments profile" in the middle of the page.
Changing your tax status
If you need to change or correct your tax status, you'll need to close your account and create a new one.
The accounting documents we provide

Accounting documents are provided for each Google Ads account. If you have more than one account, we'll provide separate set of documents for each of the accounts, even if all of them are connected to one or more manager accounts.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if needed. Below are details for each type of document we can provide:

  What it is Automatically provided to eligible advertisers Provided on request to eligible advertisers
Usage VAT Invoice Sent each month, dated with the last day of the month. This document states the actual costs in the account for that month.

Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 business days.

Request duplicate hard copies for previous periods in your account on the Transactions page. To get there, Click the Billings icon Billing Icon  and choose Transactions. Click the drop-down next to "Usage VAT Invoice" and select Reprint. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must be made only after the 20th of the current month. (For example, if you need a duplicate of the usage VAT invoice for January, request it only after February 20th).

Act of Acceptance Sent each month, dated with the last day of the month. This document states actual costs in account for that month.

The VAT invoice and Act of Acceptance have identical document numbers and the same costs.
Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: sent to your postal address together with the usage VAT invoice. Note that postal delivery can take up to 10 business days.
Request duplicate hard copies for previous periods in your account on the Transactions page. Click the drop-down next to "Usage VAT Invoice," and select Reprint. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must be made only after the 20th of the current month. (For example, if you need a duplicate of the Act of Acceptance for January, request it only after February 20th).
Act of reconciliation This document states all mutual settlements between your account and Google for a specific period, which begins on January 1 and can't be longer than a year. Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent automatically once a year in January.
Request hard copies for previous periods in your account on the Transactions page.

Note that postal delivery of the hard copy can take up to 10 business days.
Changing your mailing address

Here's how to change the mailing address you receive documents at:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. Find Mail invoice delivery in the "Payments account" section.
  4. Click on the pencil icon, then update your mailing address.
  5. Click Save.

Be sure to make the change at least 15 days before the end of the month to ensure your documents go to the new address. Note that changing this field won't change the business address of your account.

Changing your business address

Changing your business address will change the address printed on your documents. To change your business address, contact us.

Proactive document requests and changes to documents

Requesting hard copies of documents

You can request duplicate hard copies of the usage VAT invoice, Act of Acceptance, and advance VAT invoice, and hard copies of the act of reconciliation and pro forma invoice. Here's how:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary. Go there now
  3. Click Transactions or Documents from the menu on the left.
  4. Use the drop down to choose the date range you're interested in.
  5. Click on the arrow next to the document you'd like to request and choose Reprint.

This generates a request for a hard copy of the selected document. The document will be sent to your postal address. You won't see any confirmation, just know that you need to do this only once.

Note

  • If you've chosen to receive documents electronically, you won't be able to request hard copies.
  • Requests for hard copies are processed within 48 hours, and postal delivery can take up to 10 days.
Missing hard copies or documents sent to wrong address

If you never received a hard copy, or if your copy went to the wrong address, verify the mailing address in your account on the Settings page, in the "Payments account" section. If the address is wrong, please update it using the steps under "Changing your mailing address" in this article.

After you update your address, allow 24 hours for the system to synchronize. Then request duplicate hard copies of the required documents using the steps under "Requesting hard copies of documents" in this article.

Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Documents with errors

Usage VAT invoice or Act of Acceptance

If your document has an error, you'll need to correct your information in your account first and allow 24 hours for the system for synchronize. Then, request new documents from your account. Here's how:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.Go there now
  3. Click Transactions or Documents from the menu on the left.
  4. Use the drop down to choose the date range you're interested in.
  5. Look under each month to find the documents for that month.
  6. Click on the arrow next to the document you'd like to request and choose Request revision

It'll take 24 hours for the system to upload a new electronic copy of the document to your account, and 5 to 10 days for you to receive the hard copies at your postal address. You won't see any confirmation, just know that you need to do this only once.

Other documents

If any other document has an error, contact us to request a corrected version.

Scanned, signed and stamped documents

Google doesn't provide scans of documents. However, you can download .pdf versions of documents under your Transactions page. To get there, Click the Billing icon Billing Icon and choose Transactions. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, hard copies you receive at your mailing address will be signed and stamped.

Note: This section doesn't apply to accounts using electronic document flow with a certified electronic signature. These accounts will be provided only with electronic documents which can be used for tax purposes. (For more information please see the next section below).

The electronic documents flow
About the electronic documents flow

Documents containing information in electronic and digital form are called electronic (see article 3 chapter I FZ RF №1-FZ).

Electronic documents signed with a certified electronic signature are equivalent by law to paper originals if agreed by the parties (see FZ RF dated 10.01.2002 №1-FZ). It's not necessary to print them out and store them in paper archives. According to latest amendments to legislation, the entire document flow between companies may be changed over to electronic format.

Since May 23rd 2012, e-invoice is a full substitute to paper originals and may be submitted to the tax authority in e-form. The invoice interchange procedure is stated in Order of Minfin №50н and shall be done via an EDM supplier. Activities of EDM suppliers are governed by Order № ММВ-7-6/253@, and you can find the list of registered EDM suppliers on FNS website.

Benefits of electronic documents flow:

  • Fully comply with legal requirements.
  • Electronic documents take up no space. You can save on costs of printing documents out, manual processing, and maintaining paper archives.
  • Delivery of original documents takes just minutes. There's no need to wait for several days or weeks to receive the documents.
How to sign up

To be able to sign up for the electronic documents flow, you need to have an account with DiaDoc.ru. DiaDoc.ru is a service of authorized EDM supplier SKB Kontur, the largest developer of web services for business in Russia. The company is experienced in cooperation with state authorities and ensuring legal validity of e-documents.

Follow these directions to register an account with DiaDoc.ru and obtain a certified electronic signature. Please note that Google will not be able to compensate you for the cost of the certificate.

Once you're registered, opt in to receive the electronic documents flow in your Google Ads account.

Opting out of or in to the electronic documents flow

Opting out

You can choose to begin receiving documents by mail at any time. However, keep in mind that documents from previous months can't be mailed to you. Also, once you opt out, you'll no longer receive documents by email.

Here's how to opt out:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. In the "Payments account" section, uncheck the electronic documents flow option in the "Electronic documents delivery" field.
  4. Click Save.

You'll start receiving documents only by mail the following month. Documents will still be available to download in your Transaction history.

Opting in

If you aren't registered with DiaDoc.ru, you won't be able to sign up for electronic documents. However, if you have an account with DiaDoc.ru, you can enable the electronic documents flow at any time. Here's how:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. Click Check eligibility next to the "Electronic documents delivery" field.
  4. If you've already registered with DiaDoc, check the box "Receive accounting documents only electronically, with a certified electronic signature."
  5. Click Save.

You'll start to receive documents only electronically the following month. Documents will no longer be mailed to you.

If you see the message that says you are not eligible for electronic delivery of documents, you haven't finished registering with DiaDoc.

Other frequently asked questions

How the sums are calculated in the usage VAT invoice and the Act of Acceptance

VAT is calculated based on usage. The usage VAT invoice and Act of Acceptance will show the amount paid for usage and VAT, as you can see in these examples:

Usage VAT invoice example
Example usage VAT invoice

Act of Acceptance example
Example act of acceptance

Documents with a total sum of zero

It's possible to receive an invoice or Act of Acceptance with a sum of zero. This happens when a promotional code was applied to your account and all your costs during the reported period were covered by the amount of promotional credit. Once the promotional credit is used up, your invoice will start to reflect costs again.

OOO "Google" abbreviation

In Russian tax regulations, the required properties of the invoice are specified in paragraph 5 of Article 169. Also, properties not specified in paragraphs 5 and 6 of Article 169 are not considered as valid reasons for not accepting an invoice from the seller.

According to Russian tax regulations, an invoice issued by Google with a shortened name of the seller is considered to be valid.

Reconciliation act discrepancies

If you notice that the Reconciliation act doesn't include some transactions, those transactions were most likely made in another Google Ads account. For instance, the payment could have been made to another Google Ads account registered to your company or other company whose account you manage. This happens if you specified a Google bank account number belonging to another Google Ads account when making a payment.

Each Google Ads account has its own Google bank account number that needs to be specified when you make a bank transfer. If you think your transfer might have gone to the wrong account, check the account number you specified on your money transfer against the Google bank account number of your Google Ads account.

Here's how to check the Google bank account number for your Google Ads account on your pro forma invoice:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Transactions.
  3. Go to the last month you made a payment, and click Documents.
  4. Click the Pro forma link.
  5. Check the Google bank account number on the money transfer request.

If the numbers you see in the account and on your payment order don't match, it means transfer was made to another Google Ads account. If both accounts are registered to the same legal entity, you need to request the act of reconciliation for the account to which the transfer was made.

Related links:

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the "Documents" tab or make any changes to settings, you need to log in with Admin, Standard, or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are three ways to get an invoice:

  1. Email: We'll email you an invoice within 5 business days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Mail: If you asked us to do so when you set up your account, we'll also mail you a hard copy of your invoice. You can view and edit these settings on your Billing settings page, under the Email invoice delivery or Mail invoice delivery section.
  3. Your account: We'll make an electronic version of your invoice available in your Google Ads account in case you'd like to view, print, or download it.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select "Subtitles/CC" and choose your language.


 

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing Icon.
  2.  Click Documents.Go there now
  3. Locate the invoice you'd like to view in the "Document number" column.
  4. Select the invoices you’d like to download, and in the upper right, click Download selected.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.Go there now
  3. Click the Billing transfers from the menu on the left.
  4. Click the invoice setup for which you'd like to see past invoices.
  5. Click the Transactions link on the left to browse past invoices.
  6. When finished, click Back to current setup in the top corner.
Go paperless

If you're on the monthly invoicing payment setting and would like to receive your invoices by email only and stop receiving paper invoices, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. In the "Payments account" section, remove all addresses under the Mail invoice delivery section.
  4. Add an address under the Email invoice delivery section.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Related link:

Monthly invoicing
Keep in mind: Local documents (“e-fapiao”) are only available in the electronic format if you have provided your valid tax information. It is sent to the primary contact of your payments profile within the 15th business day of the following month. Please note that e-fapiao is not available for download within the Google Ads account at this time.

Note: The following steps apply only to customers on the monthly invoicing payment setting.

To see the "Documents" tab or make any changes to settings, you need to log in with Admin, Standard, or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are two ways to get an invoice:

  1. Email: We'll email you the Google commercial invoice within 15 business days of the beginning of every month. It'll include your costs for the previous month. (Your invoice delivery email will need to be verified to receive these invoices.) We'll also email the electronic local tax invoice (e-fapiao) to the primary contact of your payments profile within 15 business days of the beginning of every month.
    • If you would like to update the primary contact who will receive the e-fapiao, make sure to contact us at least 3 business days before the end of the month to get your primary contact’s email address updated. For example, if you would like a new primary contact to receive the e-fapiao in May for your April transactions, you have to contact us at least 3 business days before the end of April.
  2. Your account: We'll make an electronic version of your Google commercial invoice available in your Google Ads account in case you'd like to view, print, or download it. Note that the local invoice (e-fapaio) is not available for download at this time.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select "Subtitles/CC" and choose your language.


 

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Log in to the Google Ads account’s paying manager or any manager account above it, and click the Tools & settings icon Google Ads | tools [Icon].
  2. Under "Billing", click Documents.
  3. Locate the invoice you'd like to view in the "Document number" column.
  4. Select the invoices you’d like to download, and in the upper right, click the Download documents icon.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.
  3. Click the Billing transfers from the menu on the left.
  4. Click the invoice setup for which you'd like to see past invoices.
  5. Click the Transactions link on the left to browse past invoices.
  6. When finished, click Back to current setup in the top corner.
Go paperless

If you're on the monthly invoicing payment setting and would like to receive your invoices by email only and stop receiving paper invoices, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.
  3. In the "Payments account" section, remove all addresses under the "Mail invoice delivery" section.
  4. Add an address under the "Email invoice delivery" section.
Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the "Documents" tab or make any changes to settings, you need to log in with Admin, Standard, or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are three ways to get an invoice:

  1. Email: We'll email you an invoice within 5 business days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Mail: If you asked us to do so when you set up your account, we'll also mail you a hard copy of your invoice. You can view and edit these settings on your Billing settings page, under the Email invoice delivery or Mail invoice delivery section.
  3. Your account: We'll make an electronic version of your invoice available in your Google Ads account in case you'd like to view, print, or download it.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select "Subtitles/CC" and choose your language.


 

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing Icon.
  2.  Click Documents.Go there now
  3. Locate the invoice you'd like to view in the "Document number" column.
  4. Select the invoices you’d like to download, and in the upper right, click Download selected.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click SummaryGo there now
  3. Click the Billing transfers from the menu on the left.
  4. Click the invoice setup for which you'd like to see past invoices.
  5. Click the Transactions link on the left to browse past invoices.
  6. When finished, click Back to current setup in the top corner.
Go paperless

If you're on the monthly invoicing payment setting and would like to receive your invoices by email only and stop receiving paper invoices, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. In the "Payments account" section, remove all addresses under the Mail invoice delivery section.
  4. Add an address under the Email invoice delivery section.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the "Documents" tab or make any changes to settings, you need to log in with Admin, Standard, or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are two ways to get an invoice:

Starting April 2018, you will no longer receive a printed invoice delivered by Blue Dart postal mail within India. This change affects only hard copy invoices issued by Google India Private Limited.
  1. Email: We'll email you an invoice within 7 days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Your account: We'll make an electronic version of your invoice available in your Google Ads account in case you'd like to view, print, or download it.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select "Subtitles/CC" and choose your language.


 

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1.  Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing Icon.
  2.  Click Documents.Go there now
  3. Locate the invoice you'd like to view in the "Document number" column.
  4. Select the invoices you’d like to download, and in the upper right, click Download selected.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.Go there now
  3. Click the Billing transfers from the menu on the left.
  4. Click the invoice setup for which you'd like to see past invoices.
  5. Click the Transactions link on the left to browse past invoices.
  6. When finished, click Back to current setup in the top corner.
Go paperless

If you're on the monthly invoicing payment setting and would like to receive your invoices by email only and stop receiving paper invoices, follow these steps:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.Go there now
  3. In the "Payments account" section, remove all addresses under the Mail invoice delivery section.
  4. Add an address under the Email invoice delivery section.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Related link:

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the "Documents" tab or make any changes to settings, you need to log in with Admin, Standard, or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs using the monthly invoicing payment setting, there are different ways to get an invoice:

  1. Email: We'll email you a commercial invoice and your Nota Fiscal between the 5th and 10th of every month. They'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Your account: We'll make an electronic version of your commercial invoice and your Nota Fiscal available in your Google Ads account in case you'd like to view, print, or download them.

These steps apply only to advertisers using the monthly invoicing payment setting. Most advertisers use automatic payments or manual payments.

Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select "Subtitles/CC" and choose your language.


 

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1.  Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing Icon.
  2.  Click Documents.
  3. Locate the invoice you'd like to view in the "Document number" column.
  4. Select the invoices you’d like to download, and in the upper right, click Download selected.

Find previous billing setups

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.Go there now
  3. Click the Billing transfers link from the menu on the left.
  4. Click the "Invoice setup" for which you'd like to see past invoices.
  5. Click the Transactions from the menu on the left.
  6. When finished, click Back to current setup in the top right-hand corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the "Documents" tab or make any changes to settings, you need to log in with Admin, Standard, or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, you'll receive an invoice for your Google Ads costs via email and in your account. You'll also receive a local tax invoice every month from MakeBill, Google's local invoicing partner. Here are details on your Google Ads invoice:

  1. Email: We'll email you an invoice within 5 business days of the beginning of every month. It'll include your costs for the previous month. (You'll need to verify your email address to receive these invoices.)
  2. Your account: We'll make an electronic version of your invoice available in your Google Ads account in case you'd like to view, print, or download it.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select "Subtitles/CC" and choose your language.


 

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1.  Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing Icon.
  2.  Click Documents.Go there now
  3. Locate the invoice you'd like to view in the "Document number" column.
  4. Select the invoices you’d like to download, and in the upper right, click Download selected.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.Go there now
  3. Click the Billing transfers link from the menu on the left.
  4. Click the "Invoice setup" for which you'd like to see past invoices.
  5. Click the Transactions from the menu on the left.
  6. When finished, click Back to current setup in the top right-hand corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Related link:

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements, or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.

Find and print current and past invoices

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Transactions.
  3. Set the date range above the table so it corresponds to the invoices you want to see.
    • The default view is "Last 3 months," which lets you see your most recent debits, credits, and invoices.
    • To view previous invoices, adjust the date range using the drop-down. For example, choose This year if you want to view invoices for this calendar year.
  4. In the table, click the Documents tab below the month you'd like to see the invoice for and select the PDF or the XML folder to download the invoice.
    • An invoice for a particular month is available starting on the third business day of the following month, together with a credit memo for the same amount. A separate invoice for each payment you make will be available 3 business days after the payment is processed. For example, your September invoice will be ready by October 3 and if you made a payment on Monday, September 5th, an invoice for the payment will be ready for download on September 8.
  5. The invoice will download to your computer, allowing you to print it
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the 3rd business day of the following month, you can print out a payment receipt for your records. Here's how:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Transactions.
  3. Set the appropriate date range on the table.
  4. At the top of the table, make sure Detailed transaction view is selected instead of Summary view.
  5. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  6. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
  • You might have forgotten to adjust the date range on the transaction history table. Be sure to set the date range above the table so it corresponds to the invoices you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email invoices for automatic or manual payments.

Changing your invoice

If your billing information has changed, here’s what to keep in mind about what will show on your invoice:

  • Since invoices for the current month’s transactions are typically issued on the 5th business day of the next month, if you update your billing information in the current month, or before the 5th business day of the next month, your next invoice should reflect your updated billing information. Any changes you make after the 5th business day of the month, after your invoice for the past month’s transactions is already issued, will be reflected on the next month’s invoice.
  • For example, let’s say it’s currently May, and your billing information has changed. If you update your billing information in Google Ads before the 5th business day of June, your next invoice (issued on the 5th business day of June) should reflect this updated billing information. If, let’s say, you update your billing information on the 6th business day of June, the invoice that was already issued (on the fifth business day of June) will remain unchanged, but your next invoice (to be issued on the 5th business day of July) will reflect your updated billing information.
Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but do not wish to do so, please contact us to obtain your past billing information.

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the "Documents" tab or make any changes to settings, you need to log in with Admin, Standard, or Billing-only access to the paying manager account and from there, navigate to the client account.

You'll receive 3 types of documents: your fiscal invoice, your commercial invoice, and a payment receipt (aka complemento de pago) once yout payment has been matched to an invoice. If you pay for your Google Ads costs via monthly invoicing, there are 2 ways to get these documents:

  1. Email: We'll email you the documents within 5 business days of the beginning of every month. They'll include your costs for the previous month. (You'll need to verify your email address to receive these invoices.)
  2. Your account: Electronic versions of your documents are available in your Google Ads account in case you'd like to view, print, or download them.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select "Subtitles/CC" and choose your language.


 

If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1.  Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing Icon.
  2.  Click Documents.Go there now
  3. Locate the invoice you'd like to view in the "Document number" column.
  4. Select the invoices you’d like to download, and in the upper right, click Download selected.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1.  In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.Go to Billing
  3. Click the Billing transfers from the menu on the left.
  4. Click the "Invoice setup" for which you'd like to see past invoices.
  5. Click the Transactions link to see invoices.
  6. When finished, click Back to current setup in the top corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Automatic or manual payments (applies to most advertisers)
Definition of terms on your statement

Statements are not bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly-used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually, or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past local tax invoices or statements
  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, check the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, check the box at the top left of the table.
  5. Click Download selected.
  6. Choose the format you’d like to use to download your invoices.
    • The link for the current month's local tax invoices and statements won't appear before the end of the current month.
    • A local tax invoice and statement for a particular month is available starting on the 5th business day of the following month. For example, your September local tax invoices and statements will be ready by October 5. Local tax invoices and statements aren't generated on weekends or bank holidays, so expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing Activity page.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
    • If you’re eligible to receive local tax invoices, note that statements will usually generate first, followed by the local tax invoice.
  7. The local tax invoices and statements will automatically download to your computer in PDF format for viewing or printing.
Tip: Make sure your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading.
View and download previous or current month activity
Since your local tax invoices or statements won't be generated until the 5th business day of the following month, you can print, view, and download the previous month’s activity for your records.
  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.
  3. On the left side navigation panel, choose Billing activity.
  4. In the top right corner, set the date range of the table to Last month.
  5. Click the Download icon A picture of the download icon for Google Ads and Merchant Center on the top right of the table, then choose the format you want to use to download the file (You can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th business day of the following month, you can print out a payment receipt for your records. Here's how:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Summary.
  3. Scroll down to the month of service in the Previous activity table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the Payments section. 
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your local tax invoices and statements
There are a few reasons why you might not be able to find a certain local tax invoices or statements:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the 5th business day of the following month. For example, your April local tax invoice or statement will be ready no later than May 5 (this assumes that May 1-5 doesn't include a weekend).
  • If you are eligible to receive local tax invoices, note that statements will usually generate first, shortly followed by the local tax invoice.
  • The documents will be generated in the account you made a payment to.  Please ensure that the bank account number is associated with the correct Google Ads account when making a payment by bank transfer as each Google Ads account has a unique bank account number (IBAN). 
Accounting documents

If your billing address is in Ukraine and you chose "Individual entrepreneur", "Business", or "Personal" tax status when setting up your Google Ads account, Google will provide you with accounting documents.

When you're setting up a Google Ads account, you'll need to choose a tax status (Personal, Individual entrepreneur or Business). The choice you make is permanent and can only be changed by contacting customer support (a new Payments profile will be required for this).

Checking your tax status

Here's how to check your tax status:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.
  3. Your tax status appears in the "Payer details" section.
The accounting documents we provide

As of August 2024, we will be making updates to the way we provide local primary accounting and contracting documents. We will enable electronic document delivery via VCHASNO, which will be a faster way to exchange documents with Google. The documents will be signed electronically and provided to you in the VCHASNO portal. You can still access the electronic copies of your documents from your Google Ads account, and you can opt-out from the electronic document delivery at any point to keep receiving paper documents by regular post. Learn how to opt out from electronic document delivery.

This change applies to customers with “Business”, “Individual entrepreneur”, and “Personal” tax status; however, the way documents will be provided to each group may be different.

Accounting documents are provided for each Google Ads account. If you have more than one account, we'll provide a separate set of documents for each of the accounts, even if all of them are connected to one or more manager accounts.

Accounting documents are automatically generated based on the information provided in the “Payer details" section of your Google Ads account Billing Settings. Please ensure it is up-to-date to receive correct local primary accounting and contracting documents.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if needed. Below are details for each type of document we can provide:

  What it is Automatically provided to eligible advertisers Eligible advertisers

Act of Acceptance

(including corrections, reprints/resends, and revisions)

Sent each month, dated with the last day of the month. This document states actual spend in the account for that month.
  • Electronic copy: available for download in your account from the 5th of each month for the previous accounting month.
  • Hard copy: signed and sent to your mailing address. Note that postal delivery can take up to 14 business days.
  • Electronic delivery via VCHASNO: signed and sent to your primary Payments contact from the 5th day of each month.

Hard copies & electronic copies will be signed by Google and may require a countersignature depending on your tax status.

  • All “Individual entrepreneurs” and “Business” tax status customers: hard copies & electronically delivered documents in VCHASNO will be signed by Google and will require a countersignature.
  • All “Personal” tax status customers: a visual representation of electronically signed documents can be downloaded from the account for your personal records. There is no need to countersign the documents.

 

Act of reconciliation

(including corrections, reprints/resends, and revisions)

This document states all mutual settlements between your account and Google for a specific period, which begins on January 1 and can't be longer than a year.
  • Electronic copy: available for download in your account from the 5th of each month for the previous accounting month.
  • Hard copy: signed and sent automatically once a year in January.
  • Electronic delivery via VCHASNO: signed and sent to your primary Payments contact once a year in January.

Hard copies & electronic copies will be signed by Google and will require a countersignature.

Please note that Google will not countersign any documents received by post from you. You can only request the document with Google’s signature if requested from your account.

  • All "Individual entrepreneur" and “Business” tax status customers: hard copies and electronically delivered documents in VCHASNO will be signed by Google and will require a countersignature.
  • All “Personal” tax status customers: a visual representation of electronically signed documents can be downloaded from the account for your personal records. There is no need to countersign the documents

Terms and conditions

(including reprints and revisions)

This document states the Google Ads terms and conditions that you accepted when you set up your account.

Note that the Terms and conditions are considered a public offer and will constitute a legally binding agreement upon their acceptance.

 

  • Electronic copy: available for download within 48 hours after account creation.
  • Hard copy: signed and sent automatically after you make your first payment.
  • Electronic delivery via VCHASNO: signed and sent to your primary Payments contact within 48 hours after account creation.
  • "Business" and "Individual entrepreneur" tax status customers: delivery as described on the left.
  • All “Personal” tax status customers: an electronic copy can be downloaded from your account.

 

Proforma invoice

This document is generated anytime you want to make a payment via money transfer. Electronic copy: available for download within 24 hours All “Business” , “Individual entrepreneur” and “Personal” tax status customers: electronic document copy containing visual representation of e-signature available to download from the Google Ads account

Document rejection in VCHASNO

The rejection of the document via VCHASNO system will not be accepted and any accompanying comments will not be processed. To initiate an appeal or correction of the document contact Google Ads support within 3 business days. Alternatively, the services will be deemed to be duly provided in the full extent. 

Opting out from electronic document delivery via VCHASNO

Customers with “Individual entrepreneur” and “Business” tax status can opt out of electronic document delivery and receive documents in paper form:

  1. Sign in to your Google Ads account and click the Billing icon Billing Icon.
  2. Click Settings, and then click to open the Payer details section.
  3. Scroll down to Electronic delivery (Upcoming) and click the pencil icon .
  4. Check the box to opt-out from receiving documents electronically and click Save.

You will be able to opt back into receiving documents electronically later.

Note: Only users with Admin or Edit access to the Payments profile or users with Admin or Billing access to the Google Ads account can opt out.

To make sure you’re issued with the correct primary and contracting documents for the Google services you use, please keep your tax and invoice delivery information in your Google Ads account up-to-date.

Changing your mailing address

Here's how to change the mailing address where you receive documents:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.
  3. Find Mail invoice delivery in the "Google Payments account" section and click the pencil icon.
  4. Update your address, then click Save.

Be sure to make the change at least 15 days before the end of the month to ensure your documents go to the new address. Note that changing this field won't change the business address of your account.

Changing your business address

Changing your business address will change the address printed on your documents. Here's how to do it:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Settings.
  3. Find Business name & address in the "Payer details" section and click the pencil icon.
  4. Update your address, then click Save.

Proactive document requests and changes to documents

Requesting reprint or resend of documents

You can request a reprint or resend (if you chose electronic document delivery) of Act of Acceptance, Act of reconciliation, Terms & Conditions, and Proforma invoice by following these steps:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
  3. Click on the line with the document you would like to reprint/resend.
  4. In the opened panel, click Actions in the top right corner and choose Reprint or Resend.

This generates a request for a reprint/resend of the selected document. Depending on whether you’re opted in for electronic document delivery via VCHASNO or not, you will either receive a newly generated and signed copy in VCHASNO portal or it will be sent to your mailing address. The requests are aimed to be processed within 48 hours but can take longer due to weekends or holidays.

You won't see any confirmation, just know that you need to do this only once.

Note that Reprint/Resend of Proforma invoices will only be available to “Business” and “Individual entrepreneur” customers.

Note: Requests for hard copies and electronically delivered copies are initiated for processing within 48 hours and postal delivery can take up to 14 working days.

Missing hard copies or documents sent to wrong address

If you never received a hard copy, or if your copy went to the wrong address, verify the mailing address in your account on the "Billing settings" page. The mailing address appears in the "Google Payments account" section. If it's wrong, please update it using the steps under "Changing your mailing address" in this article.

After you update your address, allow 24 hours for the system to synchronize. Then request duplicate hard copies of the required documents using the steps under "Requesting hard copies of documents" in this article.

Documents with errors

For all documents except VAT invoices, if the document has an error, you'll need to correct your information in your account first and allow 24 hours for the system for synchronize. Then, request new documents from your account by following the steps below:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
  3. Click on the line with the document you would like to revise.
  4. In the opened panel, click Actions in the top right corner and choose Request revision.

It'll take 24 hours for the system to upload a new electronic copy of the document to your account and VCHASNO, and 5 to 10 days for you to receive the hard copies at your mailing address, if you opted-out of electronic document delivery. You won't see any confirmation, just know that you need to do this only once.

Scanned, signed, and stamped documents

Google doesn't provide scans of documents. However, you can download .pdf versions of documents on your "Documents" page. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, for “Individual entrepreneur” and “Business” tax status, hard copies you receive at your mailing address and documents delivered electronically to VCHASNO will be signed and stamped.

Other frequently asked questions
Documents with a total sum of zero

It's possible to receive an Act of Acceptance with a sum of zero. This happens when a promotional code was entered in your account and all your costs during the reported period were covered by the amount of promotional credit. Once the promotional credit is used up, your Act of Acceptance will start to reflect costs again.

Act of Acceptance, VAT invoice, or Act of reconciliation discrepancies

If you notice that the Act of Acceptance or Act of reconciliation doesn't include some transactions or you haven’t received a VAT invoice in connection to your payment, those transactions were most likely made in another Google Ads account. For instance, the payment could have been made to another Google Ads account registered to your company or another company whose account you manage. This happens if you specified a Google IBAN bank account number belonging to another Google Ads account when making a payment.

Each Google Ads account has its own dedicated Google IBAN bank account number that needs to be specified when you make a money transfer through the bank. If you think your transfer might have gone to the wrong account, check the account number you specified on your money transfer against the Google bank account number of your Google Ads account.

Please note that Google allocates payments from customers based on the dedicated bank account number (IBAN) indicated by the customer upon payment via wire transfer. Prior to making a payment you should generate the proforma invoice in the Google Ads account that you wish to pay for, this would allow you to have the correct bank account details and proforma invoice reference number upon payment. Google will not take actual payee’s details for the purpose of VAT invoice issuance as sometimes the payments are made on customer’s behalf, and the money transfer is considered to be done by the Google Ads account holder based on the payment made to the dedicated bank account number.

Here's how to check the Google bank account number for your Google Ads account on your pro forma invoice:

  1. In your Google Ads account, click the Billing icon Billing Icon.
  2. Click Documents.
  3. Scroll to find the Proforma invoice and click to open.
  4. Under "Actions" in the top right corner, click Download to check the Google bank account number on the money transfer request.

If the numbers you see in the account and on your payment order don't match, it means a money transfer was made to another Google Ads account. If both accounts are registered to the same legal entity, you need to request the act of reconciliation for the account to which the transfer was made.


Related links

If you're not sure what your setting is

To verify your payment setting, click the Billing icon Billing Icon and choose Settings. You'll see your payment setting in the top within the How you pay section.

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