Get an invoice, statement or payment receipt

 

Get your Google Ads invoice in a few easy steps. Choose your country above, and select the billing payment setting to view steps for your account.

OOO Google (Google Russia) filed for bankruptcy in Russia in June 2022 and is no longer operating. On 18 October 2023, the bankruptcy court announced the start of the liquidation phase of Google Russia’s bankruptcy proceedings. During this phase, a court-appointed liquidator will manage Google Russia and its liquidation.

These insolvency proceedings are governed by the Insolvency Law of the Russian Federation. More information about these proceedings is available on the court’s website (link) and the official bankruptcy register (link).

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Advertisers in China and Taiwan will no longer receive credit memos for invalid activity, overdelivery and promo code credits. Instead, they will be displayed on the latest invoice as credit adjustments for your ad spend. You will continue to receive Google invoices and local invoices, which display the same outstanding amount.

As there is a local invoicing limit in which we can only bill at a maximum amount of 99,000 CNY per Fapiao, in order to provide an exact one-to-one match between Google and local invoices, we will split the Google invoices that are larger than 99,000 CNY into smaller invoices and debit memos per below. 

Ad spend Google invoice Local invoice
101,000 CNY
  • Invoice 1: 99,000 CNY
  • Debit memo 1: 2,000 CNY
  • Fapiao 1: 99,000 CNY
  • Fapiao 2: 2,000 CNY


 
Please note the following line item descriptions for the splits on Google invoices:

  • Credit Adjustment – "Partial amount transferred to a separate invoice due to limitation of Fapiao quota"
  • Debit Memo – "Partial amount migrated from the original invoice due to limitation of Fapiao quota"

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Bear in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Definition of terms on your statement

Statements aren't bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past local tax invoices or statements
  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Documents.
    Go there now
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, tick the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, tick the box in the top left of the table.
  5. Click Download selected.
  6. Choose the format that you’d like to use to download your invoices.
    • The link for the current month's local tax invoices and statements won't appear before the end of the current month.
    • A local tax invoice and statement for a particular month is available starting on the 5th working day of the following month. For example, your September local tax invoices and statements will be ready by 5 October. Local tax invoices and statements aren't generated on weekends or bank holidays, so please expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing activity page.
    • Invoices are generated for click costs accrued, not payments made in the month. If there were no click costs in your account in a particular month, either an invoice isn't generated for that month or an empty invoice is generated.
    • If you’re eligible to receive local tax invoices, note that statements will usually generate first, followed by the local tax invoice.
  7. The local tax invoices and statements will automatically download to your computer in PDF format for viewing or printing.

 

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading. 

View and download previous or current month activity
Since your local tax invoices or statements won't be generated until the fifth working day of the following month, you can print, view and download the previous month’s activity for your records.
  1. Sign in to your Google Ads account.
  2. Click the 'Tools and settings' icon Google Ads | tools [Icon] and under 'Billing', choose Summary. Go there now
  3. On the left side navigation panel, choose Billing activity.
  4. In the top right-hand corner, set the date range of the table to Last month.
  5. Click the Download icon A picture of the download icon for Google Ads and Merchant Center in the top right of the table, then choose the format that you want to use to download the file (you can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th working day of the following month, you can print out a payment receipt for your records. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the Tools and settings icon Edit setting, pencil icon and under 'Billing', choose SummaryGo there now
  3. Scroll down to the month of service in the Previous activity table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the Payments section. 
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your local tax invoices and statements
There are a few reasons why you might not be able to find a certain local tax invoices or statements:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
  • If you're eligible to receive a local tax invoice, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email local tax invoices or statements for automatic or manual payments.

Changing your local tax invoices and statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

It's also not possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Related links

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Bear in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Definition of terms on your statement

Statements aren't bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past local tax invoices or statements
  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Documents.
    Go there now
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, tick the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, tick the box in the top left of the table.
  5. Click Download selected.
  6. Choose the format that you’d like to use to download your invoices.
    • The link for the current month's local tax invoices and statements won't appear before the end of the current month.
    • A local tax invoice and statement for a particular month is available starting on the 5th working day of the following month. For example, your September local tax invoices and statements will be ready by 5 October. Local tax invoices and statements aren't generated on weekends or bank holidays, so please expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing activity page.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
    • If you’re eligible to receive local tax invoices, note that statements will usually generate first, followed by the local tax invoice.
  7. The local tax invoices and statements will automatically download to your computer in PDF format for viewing or printing.

 

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading. 

View and download previous or current month activity
Since your local tax invoices or statements won't be generated until the fifth working day of the following month, you can print, view and download the previous month’s activity for your records.
  1. Sign in to your Google Ads account.
  2. Click the 'Tools and settings' icon Google Ads | tools [Icon] and under 'Billing', choose Summary. Go there now
  3. On the left side navigation panel, choose Billing activity.
  4. In the top right-hand corner, set the date range of the table to Last month.
  5. Click the Download icon A picture of the download icon for Google Ads and Merchant Center in the top right of the table, then choose the format that you want to use to download the file (you can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th working day of the following month, you can print out a payment receipt for your records. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the Tools and settings icon Edit setting, pencil icon and under 'Billing', choose SummaryGo there now
  3. Scroll down to the month of service in the Previous activity table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the Payments section. 
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your local tax invoices and statements
There are a few reasons why you might not be able to find a certain local tax invoices or statements:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
  • If you are eligible to receive local tax invoices, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email local tax invoices or statements for automatic or manual payments.

Changing your local tax invoices and statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing' choose Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice that you would like to regenerate. 
  5. A panel will appear on the right-hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Related links

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Keep in mind: Local documents ('e-fapiao') are only available in the electronic format if you have provided your valid tax information. It is sent to the primary contact of your payments profile within the 15th working day of the following month. Please note that e-fapiao is not available for download within the Google Ads account at this time.
View and download previous or current month activity
Since your local tax invoices won't be generated until the 15th working day of the following month, you can print, view and download the previous month’s activity for your records.
  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Billing activity.
  3. In the top right-hand corner, set the date range of the table to Last month.
  4. Click the Download iconA picture of the download icon for Google Ads and Merchant Center on the top right of the table, then choose the format you want to use to download the file (You can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices won't get generated until the 15th working day of the following month, you can print out a payment receipt for your records. Here's how:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Summary.
  3. Scroll down to the month of service in the 'Previous activity' table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the 'Payments' section.
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print.
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your local tax invoices
There are a few reasons why you might not be able to find a certain local tax invoices:
  • Local tax invoices are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice for a particular month is available by the 15th working day of the following month. For example, your April local tax invoice will be ready no later than 15 May, assuming that May 1–15 doesn't include holidays.
  • Local tax invoice ('e-fapiao') is only available in electronic format if you have provided your valid tax information. It is sent to the primary contact of your payments profile.
  • If you would like to update the primary contact who will receive the e-fapiao, make sure to do so before the end of the month. For example, if you would like a new primary contact to receive the e-fapiao in May for your April transactions, you have to update the email address of the primary contact before the end of April.
Changing your local tax invoices

Once a local tax invoice is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices.

It's also not possible to get a separate local tax invoice for each campaign.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Bear in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Definition of terms on your statement

Statements aren't bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past local tax invoices or statements
  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Documents.
    Go there now
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, tick the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, tick the box in the top left of the table.
  5. Click Download selected.
  6. Choose the format that you’d like to use to download your invoices.
    • The link for the current month's local tax invoices and statements won't appear before the end of the current month.
    • A local tax invoice and statement for a particular month is available starting on the 5th working day of the following month. For example, your September local tax invoices and statements will be ready by 5 October. Local tax invoices and statements aren't generated on weekends or bank holidays, so please expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing activity page.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
    • If you’re eligible to receive local tax invoices, note that statements will usually generate first, followed by the local tax invoice.
  7. The local tax invoices and statements will automatically download to your computer in PDF format for viewing or printing.

 

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the local tax invoices and statements from downloading. 

View and download previous or current month activity
Since your local tax invoices or statements won't be generated until the fifth working day of the following month, you can print, view and download the previous month’s activity for your records.
  1. Sign in to your Google Ads account.
  2. Click the 'Tools and settings' icon Google Ads | tools [Icon] and under 'Billing', choose Summary. Go there now
  3. On the left side navigation panel, choose Billing activity.
  4. In the top right-hand corner, set the date range of the table to Last month.
  5. Click the Download icon A picture of the download icon for Google Ads and Merchant Center in the top right of the table, then choose the format that you want to use to download the file (you can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your local tax invoices or statements won't get generated until the 5th working day of the following month, you can print out a payment receipt for your records. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the Tools and settings icon Edit setting, pencil icon and under 'Billing', choose SummaryGo there now
  3. Scroll down to the month of service in the Previous activity table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the Payments section. 
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your local tax invoices and statements
There are a few reasons why you might not be able to find a certain local tax invoices or statements:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
  • If you are eligible to receive local tax invoices, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't mail or email local tax invoices or statements for automatic or manual payments.

Changing your local tax invoices and statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing' choose Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice that you would like to regenerate. 
  5. A panel will appear on the right-hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Related links

Note: Customers in Israel are eligible to receive monthly statements and payment receipts for their transactions. Follow the links below to learn how to find, download and print those documents.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Bear in mind: In most countries, Google Ads doesn't post or email certain documents such as statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Definition of terms on your statement

Statements aren't bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past statements
  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Documents.
    Go there now
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, tick the box to the left of the invoices that you’d like to download. To select all of the documents that appear in your table, tick the box in the top left of the table.
  5. Click Download selected.
  6. Choose the format that you’d like to use to download your invoices.
    • The link for the current month's statements won't appear before the end of the current month.
    • A local tax invoice and statement for a particular month is available starting on the fifth working day of the following month. For example, your September statements will be ready by 5 October. Statements aren't generated on weekends or bank holidays, so expect a delay getting your documents over those periods. Meanwhile, you can always print a receipt for each payment from the Summary page or download the previous month activity from the Billing activity page.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
    • If you’re eligible to receive statements, note that statements will usually generate first, followed by the local tax invoice.
  7. The statements will automatically download to your computer in PDF format for viewing or printing.

 

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the statements from downloading. 

View and download previous or current month activity
Since your statements won't be generated until the 5th working day of the following month, you can print, view and download the previous month’s activity for your records.
  1. Sign in to your Google Ads account.
  2. Click the 'Tools and settings' icon Google Ads | tools [Icon] and under 'Billing', choose Summary. Go there now
  3. On the left side navigation panel, choose Billing activity.
  4. In the top right-hand corner, set the date range of the table to Last month.
  5. Click the Download icon A picture of the download icon for Google Ads and Merchant Center in the top right of the table, then choose the format that you want to use to download the file (you can also schedule the download for future months).
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statements won't get generated until the fifth working day of the following month, you can print out a payment receipt for your records. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the Tools and settings icon Edit setting, pencil icon and under 'Billing', choose SummaryGo there now
  3. Scroll down to the month of service in the Previous activity table.
  4. By default, the Previous activity table is set to the previous 12 months, but you can also set it to the previous year.
  5. Open the card for the previous month, then scroll down to the Payments section. 
  6. Click the appropriate Payment link. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File from the browser menu, then Print
  8. If you want to download and save a copy to your computer, right-click, then select Save as.
Trouble finding your statements
There are a few reasons why you might not be able to find certain statements:
  • Statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
  • If you're eligible to receive statements, note that statements will usually generate first shortly followed by the local tax invoice.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email statements for automatic or manual payments.

Changing your statements

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time, and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing' choose Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice that you would like to regenerate. 
  5. A panel will appear on the right-hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Related links

Automatic or manual payments (applies to most advertisers)

Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how. 

For the months of January to April 2015, statements were split into separate documents for payments and VAT. If you're reviewing VAT for these months, make sure that you view the separate VAT invoice.

Definition of terms on your statement

Statements aren't bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.  Learn more about various types of credits and adjustments to your account.
Total payments received Payments made either manually or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past invoices
  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary.. Go to Billing
  3. Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
  4. Set the date range above the table so that it corresponds with the invoices that you want to see.
  5. The default view is 'Last 3 months', which lets you see your most recent debits, credits and invoices.
  6. To view previous invoices, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
  7. In the table, click Documents under the month that you'd like to see the invoice for.
  8. Click the Monthly Invoice drop-down. If you’re looking for invoices from January to April 2015, you’ll need to also click the EU VAT Invoice drop-down to see the separate VAT invoice.
  9. Click on the number of the invoice.
    • The link for the current month's invoice won't appear before the end of the current month. 'Invoice not ready' will appear instead of a link.
    • An invoice for a particular month is available starting on the fifth working day of the following month. For example, your September invoice will be ready by 5 October. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated for click costs accrued, not payments made in the month. If there were no click costs in your account in a particular month, either an invoice isn't generated for that month or an empty invoice is generated.
  10. The invoice will open in a new browser window. To print the invoice, select File and then Print from the browser menu. Or right-click the invoice and click Print. If you want to download your invoice and save a copy on your computer, right-click and select Save as.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the invoice from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the fifth working day of the following month, you can print out a payment receipt for your records. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary.. Go to Billing
  3. Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
  4. Set the appropriate date range on the table.
  5. At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
  6. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  7. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
  • You might have forgotten to adjust the date range on your transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

If your billing information has changed, here’s what to keep in mind about what will show on your invoice:

  • Since invoices for the current month’s transactions are typically issued on the fifth working day of the next month, if you update your billing information in the current month, or before the fifth working day of the next month, your next invoice should reflect your updated billing information. Any changes you make after the fifth working day of the month, after your invoice for the past month’s transactions is already issued, will be reflected on the next month’s invoice.
  • For example, let’s say that it’s currently May, and your billing information has changed. If you update your billing information in Google Ads before the fifth working day of June, your next invoice (issued on the fifth working day of June) should reflect this updated billing information. If, let’s say, you update your billing information on the 6th business day of June, the invoice that was already issued (on the fifth business day of June) will remain unchanged, but your next invoice (to be issued on the 5th business day of July) will reflect your updated billing information.
VAT might not be included

The Google European headquarters are located in Dublin (Google Ireland Ltd.). So, Google advertisers with a European Union (EU) billing address are billed and served according to Google Ireland Ltd. VAT won't be included in your Google Ads costs if your business address is within the EU, but outside of Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate, and a separate table of applicable VAT costs is included on the invoice. For invoices from January to April 2015, a VAT invoice was issued separately from the monthly payment invoice.

See our article on taxes to find out more.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Related links

Change to invoices for customers in India not registered under GST

To comply with changes to India GST law, we'll be making changes to the invoices of our customers in India who aren't registered under GST.

Starting 1 July 2021, you'll see a Dynamic UPI QR code prominently displayed on the first page of your invoice if you have an outstanding balance. You'll be able to make payment for the invoice by scanning this QR code with any UPI-enabled payment application in addition to the existing payment methods.

If you've made other payments during the billing cycle, a list of these payments with payment date and time, amount, transaction ID and payment method will appear on your invoice.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Bear in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Find and print current and past invoices
  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary. .
    Go there now
  3. Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
  4. Set the date range above the table so that it corresponds with the invoices that you want to see.
  5. The default view is 'Last 3 months', which lets you see your most recent debits, credits and invoices.
  6. To view previous activity, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
  7. Click Documents to see any available 'India Tax Invoice' for your selected date range.
  8. Click the invoice number that you'd like to view, then click Download.
    • The link for the current month's invoice won't appear before the end of the current month. 'Invoice not ready' will appear instead of a link.
    • An invoice for a particular month is available starting on the seventh working day of the following month. For example, your September invoice will be ready by 7 October. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
  9. The invoice will automatically download to your computer for viewing or printing.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the invoices from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the seventh day of the following month, you can print out a payment receipt for your records. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary. Go there now
  3. Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
  4. Set the appropriate date range on the table.
  5. At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
  6. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window or tab.
  7. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
  • You might have forgotten to adjust the date range on the transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing' choose Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice you would like to regenerate. 
  5. A panel will appear on the right hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)

Keep in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how. 

For the months of January to April 2015, statements were split into separate documents for payments and VAT. If you're reviewing VAT for these months, make sure that you view the separate VAT invoice.

Definition of terms on your statement

Statements aren't bills. This document is a summary of billing activity for the time period stated above. In order to better understand your Google Ads account statements, see below for the definitions of some commonly used terms.

Terms Definitions
Starting balance Balance carried over from the previous month
Total new activity (including VAT, where applicable) New costs accrued since the last statement, including assessed taxes, where applicable
Total adjustments (including VAT, where applicable) From time-to-time, your Google Ads balance may require adjustment. These most often occur in the form of credits due to overdelivery.
Total payments received Payments made either manually or automatically to your account
Ending balance

Manual payment strategy: Your Google Ads account balance available for spend

Automatic payment strategy: Your outstanding Google Ads account balance for the month of service

Taxes Taxes or Value Added Tax (VAT) might be applicable to your business, depending on its location. Rates for tax fees are defined by your local government.
Find and print current and past invoices
  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary.. Go to Billing
  3. Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
  4. Set the date range above the table so that it corresponds with the invoices that you want to see.
  5. The default view is 'Last 3 months', which lets you see your most recent debits, credits and invoices.
  6. To view previous invoices, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
  7. In the table, click Documents under the month that you'd like to see the invoice for.
  8. Click the Monthly Invoice drop-down. If you’re looking for invoices from January to April 2015, you’ll need to also click the EU VAT Invoice drop-down to see the separate VAT invoice.
  9. Click on the number of the invoice.
    • The link for the current month's invoice won't appear before the end of the current month. 'Invoice not ready' will appear instead of a link.
    • An invoice for a particular month is available starting on the fifth working day of the following month. For example, your September invoice will be ready by 5 October. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
  10. The invoice will open in a new browser window. To print the invoice, select File and then Print from the browser menu. Or right-click the invoice and click Print. If you want to download your invoice and save a copy on your computer, right-click and select Save as.

Tip

Make sure that your browser settings don't block pop-ups, which may prevent the invoice from downloading.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the fifth working day of the following month, you can print out a payment receipt for your records. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary.. Go to Billing
  3. Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
  4. Set the appropriate date range on the table.
  5. At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
  6. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  7. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
  • You might have forgotten to adjust the date range on your transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing' choose Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice you would like to regenerate. 
  5. A panel will appear on the right hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

VAT might not be included

The Google European headquarters are located in Dublin (Google Ireland Ltd.). So, Google advertisers with a European Union (EU) billing address are billed and served according to Google Ireland Ltd. VAT won't be included in your Google Ads costs if your business address is within the EU, but outside of Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate, and a separate table of applicable VAT costs is included on the invoice. For invoices from January to April 2015, a VAT invoice was issued separately from the monthly payment invoice.

See our article on taxes to find out more.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Related links

Monthly invoicing

Note

These steps apply only to customers on the monthly invoicing payment setting. Most advertisers use automatic payments or manual payments. If you're on automatic or manual payments, see the steps above.

Additionally, to see the 'Documents' tab or make any changes to settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are two ways to get an invoice:

  1. Email: We'll email you an invoice within five working days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Your account: We'll make an electronic version of your fiscal invoice available in your Google Ads account in case you'd like to view, print or download it.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select 'Subtitles/CC' and choose your language.


If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1.  In your Google Ads account, click the Billing icon Billing icon.
  2. Click Documents.
  3. Locate the invoice that you'd like to view in the 'Document number' column.
  4. Select the invoices that you'd like to download, and in the top right, click Download selected.

To download your electronic fiscal invoices and credit notes, follow the steps below after locating the invoice number as directed above.

  1. Click on the invoice number.
  2. Click on Documents.
  3. Click on Electronic Invoices and Credit Notes.
  4. Click on the fiscal electronic invoice number to download it.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click SummaryGo there now
  3. Click the Billing transfers link on the side of the page.
  4. Click the billing account for which you'd like to see past invoices.
  5. Click the Transactions link to see invoices.
  6. When finished, click Back to current setup in the top corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Related links

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Bear in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.
Find and print current and past invoices
  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary.. Go there now
  3. Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
  4. Set the date range above the table so that it corresponds with the invoices that you want to see.
  5. The default view is 'Last 3 months', which lets you see your most recent debits, credits and invoices.
  6. To view previous invoices, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
  7. In the table, click on the Documents drop-down menu to the month that you'd like to see the invoice for.
  8. Click on the Monthly Invoice drop-down menu.
  9. Click on the number of the invoice.
    • The link for the current month's invoice won't appear before the end of the current month. 'Invoice not ready' will appear instead of a link.
    • An invoice for a particular month is available starting on the fifth working day of the following month. For example, your September invoice will be ready by 5 October. Invoices aren't generated on weekends or bank holidays, so please expect a delay in getting your invoice over those periods. Meanwhile, you can always print a receipt for each payment.
    • Invoices are generated every time you make a prepayment. You may also receive an invoice at the end of the month that shows your campaign costs and any adjustments that have been made during the month.
  10. The invoice will open in a new browser window. To print the invoice, select File and then Print from the browser menu. Or right-click the invoice and click Print. If you want to download your invoice and save a copy on your computer, right-click and select Save as.

Tip

Make sure that your browser settings don't block pop-ups – that'll prevent the invoice from opening.

View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the fifth working day of the following month, you can print out a payment receipt for your records. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary.. Go there now
  3. Click Transactions from the menu on the left, or find the 'Transactions' card in the centre of the page and click View transactions.
  4. Set the appropriate date range on the table.
  5. At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
  6. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  7. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
  • You might have forgotten to adjust the date range on your transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your past invoice

Once a local tax invoice and statement is issued, we're not able to make any changes to it. This is the case even if you've accidentally entered incorrect billing information. However, you can edit your billing information at any time and the changes will be reflected on your future local tax invoices and statements.

From January 2022, some invoices may be regenerated with updated information if you made a cosmetic change to your billing details, such as updating the name or address. Other information, such as VAT ID, cannot be changed retrospectively on the invoice. 

Use the following steps to regenerate your invoice with updated information: 

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing' choose Documents.
  3. At the top bar, select Tax and statutory documents.  
  4. In the table, click on the line with the invoice you would like to regenerate. 
  5. A panel will appear on the right hand side with document information and in the top right corner under 'Actions' choose Regenerate invoice with updated information

In approximately 24 hours, the invoice will be updated and you can download a new copy of the invoice from your account. Invoice number will stay the same, only information in the invoice will change. 

Also, note that it isn’t possible to get a separate local tax invoice or statement for each campaign.

Changing your bill-to name

You can edit your bill-to name any time, and the change will be reflected on your future invoices.

You'll need to edit your bill-to name at least 14 days before the end of the month to make sure that it's reflected on your next invoice.

Changing other information

To make corrections on your invoice (other than the bill-to name), follow these steps:

  1. Edit your billing information in your Google Ads account.
  2. Fill in the invoice correction note below and contact us with the completed form as an attachment.
  3. Once you get an email confirmation from us, you'll be able to use your invoice together with this document for accounting purposes and pay VAT.

Note

According to the Polish tax law changes made in January 2013, Google is not obligated to return a signed correction note. The email that you'll get from us is a valid form of confirmation.

VAT might not be included

The Google European headquarters are located in Dublin (Google Ireland Ltd.). So, Google advertisers with a European Union (EU) billing address are billed and serviced according to Google Ireland Ltd. VAT won't be included in your Google Ads costs if your business address is within the EU, but outside of Ireland. Instead, you qualify to self-assess your VAT at your EU member state's local rate.

Electronic invoice compliance with EU regulations

The electronic invoices that you print from your account include:

  • Your payments
  • Our VAT ID
  • Your VAT ID (if you indicated it in your billing profile)

These invoices comply with the European Union requirements of the Value Added Tax (VAT) Directive (Article 226, Council Directive 2006/112/EC) and are valid for your local tax authorities. Contact your tax adviser or local government if you have questions.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Related links

Please choose your payment setting below.

Manual payments

If you're in Russia and you chose 'Individual entrepreneur' or 'Business' tax status when setting up your Google Ads account, Google will provide you with accounting documents.

When you're setting up a Google Ads account, you'll need to choose one of the following tax statuses:

  • Personal
  • Individual entrepreneur
  • Business

The choice that you make is permanent and can't be changed afterwards. Google will provide accounting documents only if your account is set up either as an 'Individual entrepreneur' or as a 'Business'.

If your account is set up with the 'Personal' tax status, you’ll receive a single accounting document – a cash receipt – after each completed payment or refund. Electronic copies are automatically sent to the verified email address associated with your primary payments contact. To ensure timely delivery, make sure that your contact information is up to date.

Checking your tax status

Here's how to check your tax status:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. Your tax status appears in the 'Payments profile' in the middle of the page.
Changing your tax status
If you need to change or correct your tax status, contact us. Any changes won't affect previous transactions or accounting documents, and will only be effective starting from the date we make the change.
The accounting documents we provide

Accounting documents are provided for each Google Ads account. If you have more than one account, we'll provide a separate set of documents for each of the accounts, even if all of them are connected to one or more My Client Centre accounts.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if they're needed. Below are details for each type of document that we can provide:

  What it is Automatically provided to eligible advertisers Provided on request to eligible advertisers
Usage VAT Invoice Sent each month, dated with the last day of the month. This document states the actual costs in the account for that month.

Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 working days.

Request duplicate hard copies for previous periods in your account on the Transactions page. To get there, Click the tools icon Google Ads | tools [Icon] and choose Billing summary, then Transactions. Click the drop-down next to 'Usage VAT Invoice' and select Reprint. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must only be made after the 20th of the current month. (For example, if you need a duplicate of the usage VAT invoice for January, request it only after 20 February.)

Act of Acceptance Sent each month, dated with the last day of the month. This document states actual costs in account for that month.

The VAT invoice and Act of Acceptance have identical document numbers and the same costs.
Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: sent to your postal address together with the usage VAT invoice. Note that postal delivery can take up to 10 working days.
Request duplicate hard copies for previous periods in your account on the Transactions page. To get there, Click the tools icon Google Ads | tools [Icon] and choose Billing summary, then Transactions. Click the drop-down next to 'Usage VAT Invoice', and select Reprint. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must be made only after the 20th of the current month. (For example, if you need a duplicate of the Act of Acceptance for January, request it only after 20 February).
Advance VAT invoice

Generated for each payment that you make for the day that the payment was received, this document states the full amount of payment (including VAT).

The document number starts with 'A'.

Electronic version: Available for download in your account within 48 hours after we receive your payment.

Hard copy: Sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 working days.

Request duplicate hard copies for previous payments in your account on the Transactions page. To get there, Click the tools icon Google Ads | tools [Icon] and choose Billing summary, then Transactions.

Requests must only be made after 10 working days have passed since the payment appeared in your account.

Act of reconciliation This document states all mutual settlements between your account and Google for a specific period, which begins on 1 January and can't be longer than a year. Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent automatically once a year in January.
Request hard copies for previous periods in your account on the Transactions page. To get there, Click the tools icon Google Ads | tools [Icon] and choose Billing summary, then Transactions.

Note that postal delivery of the hard copy can take up to 10 working days.
Pro Forma Invoice

This document is created in your account when you generate details for making a payment with money transfer.

You can print the copy that's created in your account when you generate details for making a payment by money transfer.

Electronic version: Can be generated after clicking on 'Make a payment' button on Transaction history page.

Hard copy: Not sent automatically.

Request a hard copy of a stamped and signed pro forma invoice on the Transactions page. To get there, Click the tools icon Google Ads | tools [Icon] and choose Billing summary, then Transactions.

Note that postal delivery of the hard copy can take up to 10 working days.

Terms and Conditions This document states the Google Ads terms and conditions that you accepted when you set up your account. Electronic version: Available for download within 48 hours after account creation on the Billing profile page. To get there, Click the tools icon Google Ads | tools [Icon] and choose Billing summary.

Hard copy: Not sent automatically.
Request a hard copy in your account on the Billing profile page. To get there, Click the tools icon Google Ads | tools [Icon] and choose Billing summary.
Changing your postal address

Here's how to change the postal address that you receive documents at:

  1. Sign in to your Google Ads account
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. Update your postal address.
  4. Click Save.

Make sure that you make the change at least 15 days before the end of the month to ensure that your documents go to the new address. Note that changing this field won't change the business address of your account.

Changing your business address

Changing your business address will change the address printed on your documents. Here's how to do it:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. In the 'Payments profile' you'll see 'Business name and address'
  4. Click the pencil icon to edit your address.
  5. Click the Save button when you're done.

Proactive document requests and changes to documents

Requesting terms and conditions

Terms and conditions are available for download on the Settings page (under the tools icon Google Ads | tools [Icon] after you choose Billing settings) within 48 hours after you enter your billing information for the first time.

Reprints

Request a hard copy of the terms and conditions by going to the Terms and conditions section and choosing Reprints.

Reprints are processed within 48 hours, but postal delivery of the hard copy can take up to ten working days.

Requesting hard copies of documents

You can request duplicate hard copies of the usage VAT invoice, Act of Acceptance and advance VAT invoice, and hard copies of the act of reconciliation and pro forma invoice. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing documents. Go there now
  3. In the top right-hand corner, choose the date range that you're interested in.
  4. Click on the arrow next to the document that you'd like to request and choose Reprint.

This generates a request for a hard copy of the selected document. The document will be sent to your postal address. You won't see any confirmation, and you only need to do this once.

Note

  • If you've chosen to receive documents electronically, you won't be able to request hard copies.
  • Requests for hard copies are processed within 48 hours, and postal delivery can take up to ten days.
Missing hard copies or documents sent to the wrong address

If you never received a hard copy, or if your copy went to the wrong address, verify the postal address in your account on the Settings page. Find your business address. If the address is wrong, please update it using the steps under 'Changing your postal address' in this article.

After you update your address, allow 24 hours for the system to synchronise. Then request duplicate hard copies of the required documents using the steps under 'Requesting hard copies of documents' in this article.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Documents with errors

Usage VAT invoice or Act of Acceptance

If your document has an error, you'll need to correct your information in your account first and allow 24 hours for the system to synchronise. Then request new documents from your account. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing documents. Go there now
  3. In the top right-hand corner, choose the date range that you're interested in.
  4. Look under each month to find the documents for that month.
  5. Click on the arrow next to the document that you'd like to request and choose Request revision.

It'll take 24 hours for the system to upload a new electronic copy of the document to your account, and five to ten days for you to receive the hard copies at your postal address. You won't see any confirmation, and you only need to do this once.

Other documents

If any other document has an error, contact us to request a corrected version.

Scanned, signed and stamped documents

Google doesn't provide scans of documents. However, you can download .pdf versions of documents under your Transaction history page. To get there, Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, hard copies that you receive at your postal address will be signed and stamped.

Note: This section doesn't apply to accounts using electronic document flow with a certified electronic signature. These accounts will only be provided with electronic documents which can be used for tax purposes. (For more information, please see the next section below.)

The electronic documents flow
About the electronic documents flow

Documents containing information in electronic and digital form are called electronic (see Article Three, Chapter One FZ RF №1-FZ).

Electronic documents signed with a certified electronic signature are equivalent by law to paper originals if agreed by the parties (see FZ RF dated 10.01.2002 №1-FZ). It's not necessary to print them out and store them in paper archives. According to latest amendments to legislation, the entire document flow between companies may be changed over to electronic format.

Since 23 May 2012, e-invoice has been a full substitute to paper originals and may be submitted to the tax authority in e-form. The invoice interchange procedure is stated in Order of Minfin №50н and shall be done via an EDM supplier. Activities of EDM suppliers are governed by Order № ММВ-7-6/253@, and you can find the list of registered EDM suppliers on FNS website.

Benefits of electronic documents flow:

  • Fully comply with legal requirements.
  • Electronic documents take up no space. You can save on costs of printing documents out, manual processing and maintaining paper archives.
  • Delivery of original documents takes just minutes. There's no need to wait for several days or weeks to receive the documents.
How to sign up

To be able to sign up for the electronic documents flow, you need to have an account with DiaDoc.ru before you create your Google Ads account. DiaDoc.ru is a service of authorised EDM supplier SKB Kontur, the largest developer of web services for business in Russia. The company is experienced in cooperation with state authorities and ensuring legal validity of e-documents.

Follow these directions to register an account with DiaDoc.ru and obtain a certified electronic signature before you create your Google Ads account. Note that Google will not be able to compensate you for the cost of the certificate.

Once you're registered, create a Google Ads account and tick the appropriate box to enable the electronic documents flow.

Opting out of or into the electronic documents flow

Opting out

You can choose to begin receiving documents by post at any time. However, bear in mind that documents from previous months can't be posted to you. Also, once you opt out, you'll no longer receive documents by email.

Here's how to opt out:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. Click Edit next to your postal address.
  4. Untick the electronic documents flow option.
  5. Click Save.

You'll start to receive documents – by post only – the following month. Documents will still be available to download in your Transaction history.

Opting in

If you weren't registered with DiaDoc.ru when you signed up for Google Ads, you won't be able to sign up for electronic documents.

However, if you had an account with DiaDoc.ru when you signed up for Google Ads, you can enable the electronic documents flow any time. Here's how:

  1. Sign in to your Google Ads account at https://ads.google.com.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. Click Edit next to your postal address.
  4. Tick the box next to the electronic documents flow option.
  5. Click Save.

You'll start to receive documents – electronically only – the following month. Documents will no longer be posted to you.

Other frequently asked questions

How the sums are calculated in the usage VAT invoice and the Act of Acceptance

VAT is calculated based on usage. The usage VAT invoice and Act of Acceptance will show the amount paid for usage and VAT, as you can see in these examples:

Usage VAT invoice example
Example usage VAT invoice

Act of Acceptance example
Example act of acceptance

Documents with a total sum of zero

It's possible to receive an invoice or Act of Acceptance with a sum of zero. This happens when a promotional code was applied to your account and all your costs during the reported period were covered by the amount of promotional credit. Once the promotional credit is used up, your invoice will start to reflect costs again.

OOO 'Google' abbreviation

In Russian tax regulations, the required properties of the invoice are specified in paragraph five of Article 169. Also, properties not specified in paragraphs five and six of Article 169 are not considered as valid reasons for not accepting an invoice from the seller.

According to Russian tax regulations, an invoice issued by Google with a shortened name of the seller is still considered to be valid.

Reconciliation act discrepancies

If you notice that the Reconciliation act doesn't include some transactions, those transactions were most likely made in another Google Ads account. For instance, the payment could have been made to another Google Ads account registered to your company or other company whose account you manage. This happens if you specified a Google bank account number belonging to another Google Ads account when making a payment.

Each Google Ads account has its own Google bank account number that needs to be specified when you make a bank transfer. If you think your transfer might have gone to the wrong account, check the account number you specified on your money transfer against the Google bank account number of your Google Ads account.

Here's how to check the Google bank account number for your Google Ads account on your pro forma invoice:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summaryGo there now
  3. Click Transactions from the menu on the left.
  4. Go to the last month that you made a payment, and click Documents.
  5. Click the Pro forma link.
  6. Check the Google bank account number on the money transfer request.

If the numbers you see in the account and on your payment order don't match, it means the transfer was made to another Google Ads account. If both accounts are registered to the same legal entity, you need to request the act of reconciliation for the account to which the transfer was made.

Monthly invoicing

If you're in Russia and you chose 'Individual entrepreneur' or 'Business' tax status when setting up your Google Ads account, Google will provide you with accounting documents.

When you're setting up a Google Ads account, you'll need to choose one of the following tax statuses:

  • Individual entrepreneur
  • Business
Checking your tax status

Here's how to check your tax status:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. Your tax status appears in the 'Payments profile' in the middle of the page.
Changing your tax status
If you need to change or correct your tax status, you'll need to close your account and create a new one.
The accounting documents we provide

Accounting documents are provided for each Google Ads account. If you have more than one account, we'll provide a separate set of documents for each of the accounts, even if all of them are connected to one or more My Client Centre accounts.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if they're needed. Below are details for each type of document that we can provide:

  What it is Automatically provided to eligible advertisers Provided on request to eligible advertisers
Usage VAT Invoice Sent each month, dated with the last day of the month. This document states the actual costs in the account for that month.

Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent to your postal address once the electronic version is generated. Note that postal delivery can take up to 10 working days.

Request duplicate hard copies for previous periods in your account on the Transactions page. To get there, Click the tools icon Google Ads | tools [Icon] and choose Billing summary, then View transactions. Click the drop-down next to 'Usage VAT Invoice' and select Reprint. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must only be made after the 20th of the current month. (For example, if you need a duplicate of the usage VAT invoice for January, request it only after 20 February.)

Act of Acceptance Sent each month, dated with the last day of the month. This document states actual costs in account for that month.

The VAT invoice and Act of Acceptance have identical document numbers and the same costs.
Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: sent to your postal address together with the usage VAT invoice. Note that postal delivery can take up to 10 working days.
Request duplicate hard copies for previous periods in your account on the Transactions page. Click the drop-down next to 'Usage VAT Invoice', and select Reprint. This will generate a copy of the Act of Acceptance as well.

Requests for the previous month must be made only after the 20th of the current month. (For example, if you need a duplicate of the Act of Acceptance for January, request it only after 20 February).
Act of reconciliation This document states all mutual settlements between your account and Google for a specific period, which begins on 1 January and can't be longer than a year. Electronic version: available for download in your account between the 3rd and the 7th of each month for the previous accounting month.

Hard copy: Sent automatically once a year in January.
Request hard copies for previous periods in your account on the Transactions page.

Note that postal delivery of the hard copy can take up to 10 working days.
Changing your postal address

Here's how to change the postal address that you receive documents at:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. Find Mail invoice delivery in the 'Payments account' section.
  4. Click on the pencil icon, then update your postal address.
  5. Click Save.

Make sure that you make the change at least 15 days before the end of the month to ensure that your documents go to the new address. Note that changing this field won't change the business address of your account.

Changing your business address

Changing your business address will change the address printed on your documents. To change your business address, contact us.

Proactive document requests and changes to documents

Requesting hard copies of documents

You can request duplicate hard copies of the usage VAT invoice, Act of Acceptance and advance VAT invoice, and hard copies of the act of reconciliation and pro forma invoice. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary. Go there now
  3. Click Transactions or Documents from the menu on the left.
  4. Use the drop-down menu to choose the date range that you're interested in.
  5. Click on the arrow next to the document that you'd like to request and choose Reprint.

This generates a request for a hard copy of the selected document. The document will be sent to your postal address. You won't see any confirmation, and you only need to do this once.

Note

  • If you've chosen to receive documents electronically, you won't be able to request hard copies.
  • Requests for hard copies are processed within 48 hours, and postal delivery can take up to ten days.
Missing hard copies or documents sent to the wrong address

If you never received a hard copy, or if your copy went to the wrong address, verify the postal address in your account on the Settings page, in the 'Payments account' section. If the address is wrong, please update it using the steps under 'Changing your postal address' in this article.

After you update your address, allow 24 hours for the system to synchronise. Then request duplicate hard copies of the required documents using the steps under 'Requesting hard copies of documents' in this article.

Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Documents with errors

Usage VAT invoice or Act of Acceptance

If your document has an error, you'll need to correct your information in your account first and allow 24 hours for the system to synchronise. Then request new documents from your account. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary. Go there now
  3. Click Transactions or Documents from the menu on the left.
  4. Use the drop-down menu to choose the date range that you're interested in.
  5. Look under each month to find the documents for that month.
  6. Click on the arrow next to the document that you'd like to request and choose Request revision

It'll take 24 hours for the system to upload a new electronic copy of the document to your account, and five to ten days for you to receive the hard copies at your postal address. You won't see any confirmation, and you only need to do this once.

Other documents

If any other document has an error, contact us to request a corrected version.

Scanned, signed and stamped documents

Google doesn't provide scans of documents. However, you can download .pdf versions of documents under your Transactions page. To get there, Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, hard copies that you receive at your postal address will be signed and stamped.

Note: This section doesn't apply to accounts using electronic document flow with a certified electronic signature. These accounts will only be provided with electronic documents which can be used for tax purposes. (For more information, please see the next section below.)

The electronic documents flow
About the electronic documents flow

Documents containing information in electronic and digital form are called electronic (see Article Three, Chapter One FZ RF №1-FZ).

Electronic documents signed with a certified electronic signature are equivalent by law to paper originals if agreed by the parties (see FZ RF dated 10.01.2002 №1-FZ). It's not necessary to print them out and store them in paper archives. According to latest amendments to legislation, the entire document flow between companies may be changed over to electronic format.

Since 23 May 2012, e-invoice has been a full substitute to paper originals and may be submitted to the tax authority in e-form. The invoice interchange procedure is stated in Order of Minfin №50н and shall be done via an EDM supplier. Activities of EDM suppliers are governed by Order № ММВ-7-6/253@, and you can find the list of registered EDM suppliers on FNS website.

Benefits of electronic documents flow:

  • Fully comply with legal requirements.
  • Electronic documents take up no space. You can save on costs of printing documents out, manual processing and maintaining paper archives.
  • Delivery of original documents takes just minutes. There's no need to wait for several days or weeks to receive the documents.
How to sign up

To be able to sign up for the electronic documents flow, you need to have an account with DiaDoc.ru. DiaDoc.ru is a service of authorised EDM supplier SKB Kontur, the largest developer of web services for business in Russia. The company is experienced in cooperation with state authorities and ensuring legal validity of e-documents.

Follow these directions to register an account with DiaDoc.ru and obtain a certified electronic signature. Note that Google will not be able to compensate you for the cost of the certificate.

Once you're registered, opt in to receive the electronic documents flow in your Google Ads account.

Opting out of or into the electronic documents flow

Opting out

You can choose to begin receiving documents by post at any time. However, bear in mind that documents from previous months can't be posted to you. Also, once you opt out, you'll no longer receive documents by email.

Here's how to opt out:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. In the 'Payments account' section, untick the electronic documents flow option in the 'Electronic documents delivery' field.
  4. Click Save.

You'll start to receive documents – by post only – the following month. Documents will still be available to download in your Transaction history.

Opting in

If you aren't registered with DiaDoc.ru, you won't be able to sign up for electronic documents. However, if you have an account with DiaDoc.ru, you can enable the electronic documents flow at any time. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. Click on Check eligibility next to the 'Electronic documents delivery' field.
  4. If you've already registered with DiaDoc, tick the box 'Receive accounting documents only electronically, with a certified electronic signature'.
  5. Click Save.

You'll start to receive documents – electronically only – the following month. Documents will no longer be posted to you.

If you see the message that says that you're not eligible for electronic delivery of documents, you haven't finished registering with DiaDoc.

Other frequently asked questions

How the sums are calculated in the usage VAT invoice and the Act of Acceptance

VAT is calculated based on usage. The usage VAT invoice and Act of Acceptance will show the amount paid for usage and VAT, as you can see in these examples:

Usage VAT invoice example
Example usage VAT invoice

Act of Acceptance example
Example act of acceptance

Documents with a total sum of zero

It's possible to receive an invoice or Act of Acceptance with a sum of zero. This happens when a promotional code was applied to your account and all your costs during the reported period were covered by the amount of promotional credit. Once the promotional credit is used up, your invoice will start to reflect costs again.

OOO 'Google' abbreviation

In Russian tax regulations, the required properties of the invoice are specified in paragraph five of Article 169. Also, properties not specified in paragraphs five and six of Article 169 are not considered as valid reasons for not accepting an invoice from the seller.

According to Russian tax regulations, an invoice issued by Google with a shortened name of the seller is still considered to be valid.

Reconciliation act discrepancies

If you notice that the Reconciliation act doesn't include some transactions, those transactions were most likely made in another Google Ads account. For instance, the payment could have been made to another Google Ads account registered to your company or other company whose account you manage. This happens if you specified a Google bank account number belonging to another Google Ads account when making a payment.

Each Google Ads account has its own Google bank account number that needs to be specified when you make a bank transfer. If you think your transfer might have gone to the wrong account, check the account number you specified on your money transfer against the Google bank account number of your Google Ads account.

Here's how to check the Google bank account number for your Google Ads account on your pro forma invoice:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under 'Billing', choose Billing summary. Go there now
  3. Click Transactions from the menu on the left.
  4. Go to the last month that you made a payment, and click Documents.
  5. Click the Pro forma link.
  6. Check the Google bank account number on the money transfer request.

If the numbers you see in the account and on your payment order don't match, it means the transfer was made to another Google Ads account. If both accounts are registered to the same legal entity, you need to request the act of reconciliation for the account to which the transfer was made.

Related links

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the 'Documents' tab or make any changes to settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are three ways to get an invoice:

  1. Email: We'll email you an invoice within five working days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Mail: If you asked us to do so when you set up your account, we'll also send you a hard copy of your invoice by post. You can view and edit these settings on your Billing settings page, under the Email invoice delivery or Mail invoice delivery section.
  3. Your account: We'll make an electronic version of your invoice available in your Google Ads account in case you'd like to view, print or download it.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select 'Subtitles/CC' and choose your language.


If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing icon.
  2.  Click Documents.Go there now
  3. Locate the invoice that you'd like to view in the 'Document number' column.
  4. Select the invoices that you'd like to download, and in the top right, click Download selected.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Summary.Go there now
  3. Click the Billing transfers from the menu on the left.
  4. Click the invoice setup for which you'd like to see past invoices.
  5. Click the Transactions link on the left to browse past invoices.
  6. When finished, click Back to current setup in the top corner.
Go paperless

If you're on the monthly invoicing payment setting and would like to receive your invoices by email only and stop receiving paper invoices, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings.Go there now
  3. In the 'Payments account' section, remove all addresses under the Mail invoice delivery section.
  4. Add an address under the Email invoice delivery section.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Related links

Monthly invoicing
Keep in mind: Local documents ('e-fapiao') are only available in the electronic format if you have provided your valid tax information. It is sent to the primary contact of your payments profile within the 15th working day of the following month. Please note that e-fapiao is not available for download within the Google Ads account at this time.

Note: The following steps apply only to customers on the monthly invoicing payment setting.

To see the 'Documents' tab or make any changes to settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are two ways to get an invoice:

  1. Email: We'll email you the Google commercial invoice within 15 working days of the beginning of every month. It'll include your costs for the previous month. (Your invoice delivery email will need to be verified to receive these invoices.) We'll also email the electronic local tax invoice (e-fapiao) to the primary contact of your payments profile within 15 working days of the beginning of every month.
    • If you would like to update the primary contact who will receive the e-fapiao, make sure to contact us at least three working days before the end of the month to get your primary contact’s email address updated. For example, if you would like a new primary contact to receive the e-fapiao in May for your April transactions, you have to contact us at least three working days before the end of April.
  2. Your account: We'll make an electronic version of your Google commercial invoice available in your Google Ads account in case you'd like to view, print or download it. Note that the local invoice (e-fapaio) is not available for download at this time.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select 'Subtitles/CC' and choose your language.


If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Log in to the Google Ads account’s paying manager or any manager account above it, and click the Tools & settings icon Google Ads | tools [Icon].
  2. Under 'Billing', click Documents.
  3. Locate the invoice that you'd like to view in the 'Document number' column.
  4. Select the invoices that you’d like to download, and in the top right, click the Download documents icon.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Summary.
  3. Click the Billing transfers from the menu on the left.
  4. Click the invoice setup for which you'd like to see past invoices.
  5. Click the Transactions link on the left to browse past invoices.
  6. When finished, click Back to current setup in the top corner.
Go paperless

If you're on the monthly invoicing payment setting and would like to receive your invoices by email only and stop receiving paper invoices, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings.
  3. In the 'Payments account' section, remove all addresses under the 'Mail invoice delivery' section.
  4. Add an address under the 'Email invoice delivery' section.
Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the 'Documents' tab or make any changes to settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are three ways to get an invoice:

  1. Email: We'll email you an invoice within five working days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Mail: If you asked us to do so when you set up your account, we'll also send you a hard copy of your invoice by post. You can view and edit these settings on your Billing settings page, under the Email invoice delivery or Mail invoice delivery section.
  3. Your account: We'll make an electronic version of your invoice available in your Google Ads account in case you'd like to view, print or download it.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select 'Subtitles/CC' and choose your language.


If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1. Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing icon.
  2.  Click Documents.Go there now
  3. Locate the invoice that you'd like to view in the 'Document number' column.
  4. Select the invoices that you'd like to download, and in the top right, click Download selected.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click SummaryGo there now
  3. Click the Billing transfers from the menu on the left.
  4. Click the invoice setup for which you'd like to see past invoices.
  5. Click the Transactions link on the left to browse past invoices.
  6. When finished, click Back to current setup in the top corner.
Go paperless

If you're on the monthly invoicing payment setting and would like to receive your invoices by email only and stop receiving paper invoices, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings.Go there now
  3. In the 'Payments account' section, remove all addresses under the Mail invoice delivery section.
  4. Add an address under the Email invoice delivery section.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the 'Documents' tab or make any changes to settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, there are two ways to get an invoice:

Starting April 2018, you'll no longer receive a printed invoice delivered by Blue Dart post inside India. This change affects only hard copy invoices issued by Google India Private Limited.
  1. Email: We'll email you an invoice within seven days of the beginning of every month. It'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Your account: We'll make an electronic version of your invoice available in your Google Ads account in case you'd like to view, print or download it.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select 'Subtitles/CC' and choose your language.


If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1.  Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing icon.
  2.  Click Documents.Go there now
  3. Locate the invoice that you'd like to view in the 'Document number' column.
  4. Select the invoices that you'd like to download, and in the top right, click Download selected.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Summary.Go there now
  3. Click the Billing transfers from the menu on the left.
  4. Click the invoice setup for which you'd like to see past invoices.
  5. Click the Transactions link on the left to browse past invoices.
  6. When finished, click Back to current setup in the top corner.
Go paperless

If you're on the monthly invoicing payment setting and would like to receive your invoices by email only and stop receiving paper invoices, follow these steps:

  1.  In your Google Ads account, click the Billing icon Billing icon.
  2. Click Settings.Go there now
  3. In the 'Payments account' section, remove all addresses under the Mail invoice delivery section.
  4. Add an address under the Email invoice delivery section.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Related links

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the 'Documents' tab or make any changes to settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs using the monthly invoicing payment setting, there are different ways to get an invoice:

  1. Email: We'll email you a commercial invoice and your Nota Fiscal between the fifth and tenth of every month. They'll include your costs for the previous month. (Your email will need to be verified to receive these invoices.)
  2. Your account: We'll make an electronic version of your commercial invoice and your Nota Fiscal available in your Google Ads account in case you'd like to view, print or download them.

These steps apply only to advertisers using the monthly invoicing payment setting. Most advertisers use automatic payments or manual payments.

Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select 'Subtitles/CC' and choose your language.


If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1.  Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing icon.
  2.  Click Documents.
  3. Locate the invoice that you'd like to view in the 'Document number' column.
  4. Select the invoices that you'd like to download, and in the top right, click Download selected.

Find previous billing setups

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Summary.Go there now
  3. Click the Billing transfers link from the menu on the left.
  4. Click the 'Invoice setup' for which you'd like to see past invoices.
  5. Click the Transactions from the menu on the left.
  6. When finished, click Back to current setup in the top right-hand corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the 'Documents' tab or make any changes to settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

If you pay for your Google Ads costs via monthly invoicing, you'll receive an invoice for your Google Ads costs via email and in your account. You'll also receive a local tax invoice every month from MakeBill, Google's local invoicing partner. Here are details on your Google Ads invoice:

  1. Email: We'll email you an invoice within five working days of the beginning of every month. It'll include your costs for the previous month. (You'll need to verify your email address to receive these invoices.)
  2. Your account: We'll make an electronic version of your invoice available in your Google Ads account in case you'd like to view, print or download it.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select 'Subtitles/CC' and choose your language.


If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1.  Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing icon.
  2.  Click Documents.Go there now
  3. Locate the invoice that you'd like to view in the 'Document number' column.
  4. Select the invoices that you'd like to download, and in the top right, click Download selected.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Summary.Go there now
  3. Click the Billing transfers link from the menu on the left.
  4. Click the 'Invoice setup' for which you'd like to see past invoices.
  5. Click the Transactions from the menu on the left.
  6. When finished, click Back to current setup in the top right-hand corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

Related links

Choose your payment setting:

Automatic or manual payments (applies to most advertisers)
Bear in mind: In most countries, Google Ads doesn't mail or email certain documents such as local tax invoices, statements or payment receipts. However, if these documents are available in your country, you can get these documents from your account. Click the links below to see how.

Find and print current and past invoices

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Transactions.
  3. Set the date range above the table so that it corresponds to the invoices that you want to see.
    • The default view is 'Last 3 months', which lets you see your most recent debits, credits and invoices.
    • To view previous invoices, adjust the date range using the drop-down menu. For example, choose This year if you want to view invoices for this calendar year.
  4. In the table, click the Documents tab below the month you'd like to see the invoice for and select the PDF or the XML folder to download the invoice.
    • An invoice for a particular month is available starting on the third working day of the following month, together with a credit note for the same amount. A separate invoice for each payment you make will be available three working days after the payment is processed. For example, your September invoice will be ready by 3 October and if you made a payment on Monday 5 September, an invoice for the payment will be ready for download on 8 September.
  5. The invoice will download to your computer, allowing you to print it.
View or print a payment receipt

You might want to print a receipt of a charge that happened during the month. Since your statement won't get generated until the third working day of the following month, you can print out a payment receipt for your records. Here's how:

  1. In your Google Ads account, click the Billing icon Billing icon.
  2. Click Transactions.
  3. Set the appropriate date range on the table.
  4. At the top of the table, make sure that Detailed transaction view is selected instead of Summary view.
  5. Click the appropriate Payment link in the Description column. A printable receipt will appear in a new browser window.
  6. To print the receipt, select File and then Print from the browser menu. If you want to download and save a copy on your computer, right-click and select Save as.
Trouble finding your invoice
There are a few reasons why you might not be able to find a certain invoice:
  • Local tax invoices and statements are generated monthly, while charges can occur throughout the month (for your records, you can print a receipt for each payment). A local tax invoice or statement for a particular month is available by the fifth working day of the following month. For example, your April local tax invoice or statement will be ready no later than 5 May (this assumes that 1–5 May doesn't include a weekend).
  • You might have forgotten to adjust the date range on the transaction history table. Make sure that you set the date range above the table so that it corresponds to the invoices that you want to see.

Tip

Unless you're on the monthly invoicing (credit terms) payment setting, Google doesn't post or email invoices for automatic or manual payments.

Changing your invoice

If your billing information has changed, here’s what to keep in mind about what will show on your invoice:

  • Since invoices for the current month’s transactions are typically issued on the fifth working day of the next month, if you update your billing information in the current month, or before the fifth working day of the next month, your next invoice should reflect your updated billing information. Any changes you make after the fifth working day of the month, after your invoice for the past month’s transactions is already issued, will be reflected on the next month’s invoice.
  • For example, let’s say that it’s currently May, and your billing information has changed. If you update your billing information in Google Ads before the fifth working day of June, your next invoice (issued on the fifth working day of June) should reflect this updated billing information. If, let’s say, you update your billing information on the sixth working day of June, the invoice that was already issued (on the fifth working day of June) will remain unchanged, but your next invoice (to be issued on the fifth working day of July) will reflect your updated billing information.
Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Monthly invoicing

Note

The following steps apply only to customers on the monthly invoicing payment setting.

To see the 'Documents' tab or make any changes to settings, you need to log in with Admin, Standard or Billing-only access to the paying manager account and from there, navigate to the client account.

You'll receive three types of documents: your fiscal invoice, your commercial invoice and a payment receipt (aka complemento de pago) once your payment has been matched to an invoice. If you pay for your Google Ads costs via monthly invoicing, there are two ways to get these documents:

  1. Email: We'll email you the documents within five working days of the beginning of every month. They'll include your costs for the previous month. (You'll need to verify your email address to receive these invoices.)
  2. Your account: Electronic versions of your documents are available in your Google Ads account in case you'd like to view, print or download them.
Find an invoice in your account

For subtitles in your language, turn on YouTube captions. Select the settings icon Image of YouTube settings icon at the bottom of the video player, then select 'Subtitles/CC' and choose your language.


If you're using the monthly invoicing payment setting, here's how you can find your invoices:

  1.  Log in to the Google Ads account’s paying manager or any manager account above it, and click the Billing icon Billing icon.
  2.  Click Documents.Go there now
  3. Locate the invoice that you'd like to view in the 'Document number' column.
  4. Select the invoices that you'd like to download, and in the top right, click Download selected.
Find invoices from before you were on monthly invoicing

If you'd like to access invoices that were generated before you started using monthly invoicing, follow these steps:

  1.  In your Google Ads account, click the Billing icon Billing icon.
  2. Click Summary.Go to Billing
  3. Click the Billing transfers from the menu on the left.
  4. Click the "Invoice setup" for which you'd like to see past invoices.
  5. Click the Transactions link to see invoices.
  6. When finished, click Back to current setup in the top corner.
Missing billing information

We’ve upgraded to a new billing system, and your past billing summary is no longer available. You can use the campaign summary instead to verify cost information.

To get past invoices, please contact us.

If your billing address is in Ukraine and you chose 'Individual entrepreneur' or 'Legal entity' tax status when setting up your Google Ads account, Google will provide you with accounting documents.

When you're setting up a Google Ads account, you'll need to choose one of the following tax statuses:

  • Personal
  • Individual entrepreneur
  • Legal entity

The choice that you make is permanent and can't be changed afterwards. Google will provide accounting documents only if your account is set up either as an "Individual entrepreneur" or as a "Legal entity".

Checking your tax status

Here's how to check your tax status:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. Your tax status appears in the "Payments profile" in the middle of the page.
The accounting documents that we provide

Accounting documents are provided for each Google Ads account. If you have more than one account, we'll provide a separate set of documents for each of the accounts, even if all of them are connected to one or more My Client Centre accounts.

While some billing documents are automatically provided to all eligible advertisers, others should be requested if they're needed. Below are details for each type of document that we can provide:

  What it is Automatically provided to eligible advertisers Eligible advertisers
Act of Acceptance Sent each month, dated with the last day of the month. This document states actual costs in the account for that month. Electronic version: available for download in your account from the seventh of each month for the previous accounting month.

Hard copy: Sent to your postal address. Note that postal delivery can take up to 14 working days.
All Individual entrepreneurs and Legal entities: electronic copies are available for downloading and hard copies are sent by post.
Act of reconciliation This document states all mutual settlements between your account and Google for a specific period, which begins on 1 January and can't be longer than a year. Electronic version: available for download in your account from the seventh of each month for the previous accounting month.

Hard copy: Sent automatically once a year in January.
All Individual entrepreneurs and Legal entities
Terms and conditions This document states the Google Ads terms and conditions that you accepted when you set up your account. Electronic version: Available for download within 48 hours after account creation.

Hard copy: Sent automatically along with the VAT invoice after you make your first payment.

Legal entities and VAT-registered Individual entrepreneurs: delivery as described on the left.

Non-VAT-registered Individual entrepreneurs: An electronic copy can be downloaded from your account.

Changing your postal address

Here's how to change the postal address that you receive documents at:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. Find Postal invoice delivery in the 'Payments account' section and click the pencil icon.
  4. Update your address, then click Save.

Make sure that you make the change at least 15 days before the end of the month to ensure that your documents go to the new address. Note that changing this field won't change the business address of your account.

Changing your business address

Changing your business address will change the address printed on your documents. Here's how to do it:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing settings. Go there now
  3. Find Business name & address in the 'Payments profile' section and click the pencil icon.
  4. Update your address, then click Save.

Proactive document requests and changes to documents

Requesting hard copies of documents

You can request hard copies of the Act of Acceptance, VAT invoice, act of reconciliation and pro forma invoice. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and choose Billing documents.
  3. Above the table, choose the date range that you're interested in.
  4. Click the arrow next to the document that you'd like to request and select Reprint.

This generates a request for a hard copy of the selected document. The document will be sent to your postal address. You won't see any confirmation, and you only need to do this once.

Note

Requests for hard copies are processed within 48 hours, and postal delivery can take up to 14 working days.

Missing hard copies or documents sent to the wrong address

If you've never received a hard copy, or if your copy went to the wrong address, verify the postal address in your account on the 'Billing settings' page. To get there, click the tools icon Google Ads | tools [Icon], choose Billing & payments, and click Settings on the left-hand side. The postal address appears in the 'Payments account' section. If it's wrong, please update it using the steps under "Changing your postal address" in this article.

After you update your address, allow 24 hours for the system to synchronise. Then request duplicate hard copies of the required documents using the steps under "Requesting hard copies of documents" in this article.

Missing billing information

We’ve upgraded to a new billing system, which changed how billing information is shown. If past billing information is no longer available on this page, click View account activity from old billing system shown above the current transaction history table. You’ll go to a page where you can download all past billing summaries and invoices.

If you no longer have access to your billing summary and you’re prompted to re-enter your billing information but don't wish to do so, please contact us to obtain your past billing information.

Documents with errors

For all documents except VAT invoices, if the document has an error, you'll need to correct your information in your account first and allow 24 hours for the system to synchronise. Then request new documents from your account. Here's how:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under "Billing", choose Billing summary.. Go there now
  3. Click Transactions or Invoices from the menu on the left.
  4. Above the table, choose the date range that you're interested in.
  5. Look under each month to find the documents for that month.
  6. Click the arrow next to the document that you'd like to request and choose Request revision.

It'll take 24 hours for the system to upload a new electronic copy of the document to your account, and five to ten days for you to receive the hard copies at your postal address. You won't see any confirmation, and you only need to do this once.

Scanned, signed and stamped documents

Google doesn't provide scans of documents. However, you can download PDF versions of documents on your 'Transaction history' page. To get there, Click the tools icon Google Ads | tools [Icon] and under "Billing", choose Billing summary. These documents won't be signed and stamped. This is because, for accounting and tax purposes, printouts of documents with a signature and stamp are equivalent to printouts of documents without a signature and stamp. However, hard copies that you receive at your postal address will be signed and stamped.

Other frequently asked questions

Documents with a total sum of zero

It's possible to receive an invoice or Act of Acceptance with a sum of zero. This happens when a promotional code was entered in your account and all your costs during the reported period were covered by the amount of promotional credit. Once the promotional credit is used up, your invoice will start to reflect costs again.

Act of Acceptance discrepancies

If you notice that the Act of Acceptance doesn't include some transactions, those transactions were most likely made in another Google Ads account. For instance, the payment could have been made to another Google Ads account registered to your company or another company whose account you manage. This happens if you specified a Google bank account number belonging to another Google Ads account when making a payment.

Each Google Ads account has its own Google bank account number that needs to be specified when you make a bank transfer. If you think your transfer might have gone to the wrong account, check the account number you specified on your money transfer against the Google bank account number of your Google Ads account.

Here's how to check the Google bank account number for your Google Ads account on your pro forma invoice:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under "Billing", choose Billing summary.. Go there now
  3. Click Transactions from the menu on the left.
  4. Go to the last month that you made a payment, and click Documents.
  5. Click the Pro forma link.
  6. Check the Google bank account number on the money transfer request.

If the numbers you see in the account and on your payment order don't match, it means the transfer was made to another Google Ads account. If both accounts are registered to the same legal entity, you need to request the act of reconciliation for the account to which the transfer was made.

Related links

If you're not sure what your setting is

To verify your payment setting, click the Tools & settings icon Google Ads | tools [Icon] and underneath 'Billing', choose Settings. You'll see your payment setting in the top within the How you pay section.

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