Remove or change your credit card

 

You must always have a primary payment method in your account to ensure there's always a way to automatically pay for your ads. You can change or remove your credit card as long as another payment method is linked to your account. This ensures your ads run seamlessly without any interruptions. If you want to stop your ads from running, you should pause your campaigns instead of removing your payment method.

Tip: Add a backup credit card

To avoid your ads being stopped due to a declined payment, we highly recommend setting up a backup payment method. If your primary payment method doesn't work for any reason, we'll charge your backup card so your ads can continue to run.

On this page

• Get started
• Change your primary payment method
• Replace your primary form of payment with a new one

Get started

To make changes to your payment methods, you must have Admin or Edit Payment profile permission.

If your card issuer or bank is in the European Economic Area (EEA), you may need to complete an additional authentication process, such as a one-time code sent to your phone, to verify the ownership of your card. Your card issuer or bank may require this extra verification when you make a payment, add a new credit or debit card, or at the card issuer or bank’s discretion.

Google complies with the new security requirements imposed on banks and payment processors by the Payment Services Directive 2 (PSD2) in the EEA. If you have any questions, contact your card issuer or bank directly.

Change your primary payment method

1. Go to the Billing icon and select Payment methods.
2. Select Add new payment method and you should be able to view the payment methods that are available for your account.
3. Enter your new payment details and select Save.
4. Now assign this payment method as your primary. Click the Select as drop-down menu to choose Primary.
5. Locate your previous payment method and select Remove.

Note: The available payment methods for your account are based on your business address, account currency, and payment settings (like automatic payments).

Replace your primary form of payment with a new one

1. Go to the Billing icon and select Payment methods.
2. On the card for your primary payment method, select Remove at the bottom.
3. You will be prompted to select a different payment method from your account or add a new one.
4. After selecting or adding the new payment method, confirm by selecting Save and Remove.
5. You will see a dialogue box confirming the removal of your primary payment method and any past due balances will be charged to the new one.

Change the credit card used as a primary payment method

Add your credit card

1. Go to Settings under Billing .
2. Under the “Payment methods” section, click Add a payment method.
   • Note: You'll see the payment methods that are available to your account. These are based on your business address, your account's currency, and how you pay (automatic payments).
3. Select Add credit or debit card.
4. Enter your credit card information, then click Save.

Set your credit card as the primary payment method

1. After adding your credit card, select the corresponding Actions dropdown menu.
2. Select Set as primary payment method.

Replace your primary form of payment with a new one

1. Go to Settings under Billing .
2. Under the “Payment methods” section, click the corresponding Actions dropdown menu of your primary payment method.
3. Select Remove.
4. Select among your remaining payment methods you want to use as the primary.
5. Click the corresponding Actions dropdown menu of your selected payment method.
6. Select Set as primary payment method.
   • A dialogue window will pop out to confirm your primary form of payment has been removed and any past due balances will be now charged from a newly added primary form of payment.

If your primary payment method is linked to other subscriptions or services (like Google Cloud or other Google Ads accounts), you may not be able to remove it until you’ve removed it from those services as well.

Related links

• Use a credit card to pay for Google Ads