Removing or changing your credit card

You need to have a primary payment method on your account at all times. This ensures that there's always a way to automatically pay for your ads. So you can change or remove the credit card you're using, as long as you have another payment method in your account.

If you're trying to stop your ads running, pause your campaigns instead.

Tip: Add a backup credit card

To avoid having your ads stop because of a declined payment, we highly recommend setting up a backup payment method. If your primary payment method doesn't work for some reason, we'll charge your backup credit card to ensure your ads keep running.

Note: If your card issuer or bank is in the European Economic Area, they may require you to go through an additional authentication process, such as a one-time code sent to your phone, to verify the ownership of your card.  Your card issuer or bank may require this extra verification when you make a payment, add a new credit or debit card, or at the card issuer or bank’s discretion. 

Google complies with the new security requirements imposed on banks and payment processors by the Payment Services Directive 2 (PSD2) in the European Economic Area. If you have any questions, please contact your card issuer or bank directly. 

To change the credit card that's used as a primary payment method:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under "Billing," choose Summary.
  3. Click Payment methods from the menu on the left.
  4. Click Add new payment method.
  5. You'll see the payment methods that are available to your account. These are based on your business address, your account's currency, and how you pay (automatic payments).
  6. Enter your payment information, then click Save.
  7. Now assign this payment method as your primary: Click the Select as drop-down menu to choose Primary.
  8. Find your previous payment method, and click Remove.

Alternatively, you can remove your primary form of payment and replace it with a new form of payment the following way:

  1. Sign in to your Google Ads account.
  2. Click the tools icon Google Ads | tools [Icon] and under "Billing," choose Summary.
  3. Click Payment methods from the menu on the left.
  4. Click Remove at the bottom of the card with the primary form of payment.
  5. You will need to replace a form of payment with another form of payment that is already stored in your account or add a new form of payment.
  6. When you finish adding a replacement form of payment, click Save and Remove.
  7. You will see a dialogue window confirming your primary form of payment has been removed and any past due balances will be now charged from a newly added primary form of payment.

If a primary form of payment is linked to other subscriptions and services you will not be able to remove it.

Note: Users must have Admin and/or Edit Payment profile permissions to make such changes.

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