Once you've set up conversion tracking, you'll have access to attribution reports, a handy set of reports about your conversions (those important actions your customers take on your website, such as a purchase or email sign-up).
Attribution reports show you the paths customers take to complete conversions and provide insights into how your different advertising efforts work together to create conversions. For example, you can see whether certain keywords assisted conversions that eventually happened through other keywords. This gives you a better sense of your potential customers' conversion paths than just looking at the last-clicked keyword.
How to find your attribution reports
Attribution reports help you to understand different aspects of your conversions data.
To find attribution reports:
- Sign in to your Google Ads account.
- Click the tools icon in the upper right-hand corner.
- Under 'Measurement', select Attribution.
If you manage multiple Google Ads accounts with a manager account (MCC), you can use cross-account conversion tracking. Once you've set up cross-account conversion tracking, use the attribution reports in the manager account (MCC).
How to use report controls
Attribution reports have the following report controls. Use these controls to customise your reports and review the data that matter most to your business.
The date range you select determines which conversions to include in the report. Click the date range in the upper right-hand corner of the page to update the date range for the entire report. If you opt to compare date ranges, click the "< >" symbols that appear in each column to expand the column and view data for each date range.
You can select date ranges beginning as far back as two years ago. Path report and attribution credit data that is more than two years' old is deleted and cannot be restored.
Click the 'Dimension' drop-down menu in the upper left-hand corner of the page to change what slice of data the report displays. For example, you can select Campaigns, Ad groups, Keywords and more.
Conversion actionSelect which conversion actions to include in your report by clicking the 'Conversion action' drop-down menu in the upper centre of the page. By default, each report includes all conversion actions that you've marked as primary conversion actions.
Use the 'lookback window' control to adjust an attribution report's lookback window to 30, 60 or 90 days. Most reports show a 30-day lookback window when you open them.
Note: The 'lookback window' control is different from the 'Conversion window' setting.
A lookback window in the attribution reports determines how far back in time from a conversion ad interactions are eligible for attribution credit. For example, a 30-day lookback window considers ad interactions that occurred from 31 December to 30 January when allocating credit for a conversion that happens on 30 January.
A conversion window is the period of time after an ad interaction during which a conversion is recorded in Google Ads. Learn more about conversion windows
The "Model comparison" report has one more lookback window option than the other reports. The 'default' option sets the report's lookback window to the same number of days you selected as the conversion window for each conversion action within Tools > Measurement > Conversions.
The 'overview' report
The 'overview' report gives you a high-level view of your conversion paths. It tells you information like how many days and ad interactions it took users to convert, how many of your conversions included ad interactions on more than one device, and which campaigns are most effective at assisting conversions. This provides valuable insight into your customers' journeys to conversion.
The "Conversion paths" report
The "Conversion paths" report shows you the most common paths that your customers take to complete a conversion. It provides this information based on the ads your customers clicked before a conversion took place. Within this report, you can see more details by selecting options from the drop-down menus.
By default, the report shows paths that provide a detailed look at the sequences of users' ad interactions prior to conversion. Successive ad interactions with the same dimension value are consolidated into a single touchpoint showing the number of repeat interactions.
Select Transition paths from the 'View' menu at the top of the report to see a higher-level view of the sequences of users’ ad interactions prior to conversion. Transition paths treat successive ad interactions with the same dimension value as a single interaction. This is useful for seeing how customers move between different keywords, ad groups or campaigns on their path to conversion.
Select the Devices dimension to see paths broken down by your audience's devices, for which we show the device type (desktop, tablet, mobile). Two adjacent elements in the path are for different devices, but not necessarily a different device type. This allows you to examine the order in which people typically use different devices before they complete a conversion.
The 'path metrics' report
The 'path metrics' report shows how long – and how many interactions – it takes for users to convert. It also shows how many conversions happened after a given number of days or interactions and how much those conversions are worth.
'Avg. days/hours to conversion'
By default, the report shows 'avg. days to conversion'. This view tells you how much time it takes for a customer to complete a conversion, with a row for each day to conversion from the last ad interaction.
Use the 'Measure from' drop-down menu to show the time measured from either the first or the last ad interaction. Use the "Measure in" drop-down menu to select Days or Hours.
The 'avg. days/hours to conversion' view can give you insight into the length of your online sales cycle. If your ads are an immediate call-to-action, such as a one-day sale or a sign-up for an event, you'll want to see fewer days/hours to conversion. If you're running a brand awareness campaign, longer time lags (that is, more days/hours to conversion) might be more appropriate. You can use this information to help you understand whether your campaigns are working the way you expect them to and to determine what conversion window is best for each conversion action.
'Avg. interactions to conversion'
To see how many interactions it takes for users to convert, select the Avg. interactions to conversion tab. You can use this view to see what kind of frequency is most valuable for driving conversions. Bear in mind that this report only reflects the keywords and ads in your Google Ads account, so if these paths of interactions seem shorter than you might expect, that's why.
The 'assisted conversions' report
The "Assisted conversions" report shows how often a certain network, campaign, ad group (or other dimension value) appeared on the conversion path. If an ad interaction (i.e., a click or YouTube Engaged-view conversion) helped with a conversion, but was not the ad interaction immediately preceding that conversion, it's called a "click and view assist". If an ad interaction occurred directly before a conversion, it's called a "Last click conversion". One conversion can be preceded by multiple assisting ad interactions, so you will likely see more "Click and view assists" than total conversions.
This report is a great resource to quickly identify which of your advertising efforts are helping to drive the most conversions. You may find that some keywords are the last click for very few conversions but actually assisted many conversions. In those instances, you may choose to test increasing investment for these keywords to see whether you can drive more conversions for your business.
The 'model comparison' report
An attribution model is the rule, or set of rules, that determines how credit for conversions is assigned to steps on conversion paths. Learn more about the 'model comparison' report and how to use attribution models in About attribution models
Conversion data in attribution reports vs. 'Campaigns' page
There may be differences in conversion data between your attribution reports and the 'Campaigns' page. This is due to differences in how conversions are counted across networks, the time of event and conversion sources.
Attribution reports can help you estimate how changes to your attribution model might impact conversion reporting. Conversions in the 'Campaigns' page can help you evaluate and optimise performance after you've changed your attribution model. You can also see past performance in attribution reports by using the 'current model' columns.
How reporting varies
Here's how conversions are reported differently in attribution reports vs. the 'Campaigns' page:
|Attribution reports||'Campaigns' page|
|Time of event||Time of conversion||Time of the ad query preceding the click that led to a conversion. (Add 'by conv. time' columns to the 'Campaigns' page to match the reporting time in attribution reports.)|
|Network coverage||Search Network, YouTube (including Google video partners) and Google Display Network||Search Network (including Search partners), YouTube (including Google video partners), Google Display Network, Gmail, Google Maps|
|Campaign coverage||Search, Shopping (including Smart Shopping), Video, Display (not including pay for conversions)||Search, Shopping (including Smart Shopping), Video, Display, Discovery, App, Hotel|
|Video format coverage||
Ad sequence, bumper, non-skippable in-stream, skippable in-stream
|Bumper, Masthead, non-skippable in-stream, outstream, skippable in-stream, video discovery|
Google Ads conversion tracking*, Google Analytics goal and conversion import, offline conversion import, call conversions (click to call, call import, website call conversions)
*Note: YouTube video views are only captured via Google Ads conversion tracking
|All sources in attribution reports, plus app conversions and shop visits conversions|
'Conversion windows' apply in the attribution reports in the same way they do for the 'Campaigns' page.
In addition, you can use a 'lookback window' in the attribution reports to determine how far back in time from a conversion you want to include ad interactions for the data in the reports. For example, you may want to only consider ad interactions within 30 days of conversions (regardless of the conversion windows of those conversions).
The 'model comparison' report also has a 'default' lookback window option. The 'default' option sets the lookback window for each conversion to its conversion window.
|A 'conversion window' is set for each conversion action within Tools > Measurement > Conversions. Any conversion without a preceding ad interaction within its conversion window is not counted in Google Ads. Learn more about conversion windows|