If your account is suspended, or if you have a billing issue on your account, you won’t be able to run your ads until the problem is resolved. Keep in mind that if other campaigns in your account are running, you don’t have to check on the status of your Google Ads account.
What you can do
For account suspensions
- Use our suspended account tool to automatically check your account status.
For billing issues
- If you pay by monthly invoicing, check your account budgets. If your total campaign costs reach the designated amount in the account budget before your set end date, all ads in the account stop running. Learn how to Create and edit an account budget.
- Check your “Billing Summary” or “Transactions” pages for declined payments. Your account may stop running until you pay off the outstanding balance.
Need something else?
Check other common reasons why your ads are not running.
