Use extensions in Gemini Apps with a work or school Google Account

The Gemini web app can interact with Google Workspace apps and services through extensions to provide more helpful responses to your prompts. For example, Gemini can help you:

  • Find information from Gmail or summarize documents from Drive
  • Add and show your tasks from Google Tasks
  • Create and show your notes and lists in Google Keep
  • Create, find, and edit your events in Google Calendar

Important: If you’re using Gemini Apps with a personal account, learn how to use extensions in Gemini Apps.

What you need

When using a work or school Google Account, extensions: 

Use Google Workspace extensions

Important: Gemini Apps can hallucinate responses or provide outdated information, like from an older email when there’s a more recent one. To check the information, click and review the sources listed after the response.

  1. Go to gemini.google.com.
    • Make sure you’re signed in to the same account you use with Google Workspace.
  2. In the text box at the bottom, enter @ and select the extension you want to use.
    • Tip: Enter @ and select Google Drive. In your prompt, reference content in Google Workspace using keywords from the content.
  3. Ask the Gemini web app to get information from the other app or service.
  4. Click Submit . If the extension has been enabled by your Workspace administrator, the Gemini web app automatically uses it.

Examples

  • Find information
    • What dates did Erik propose in the email about the team offsite?
  • Summarize a document
    • Find notes from the latest team meeting titled “Team Meeting June 2023” from my drive and summarize it to a short paragraph
  • Simplify and organize information
    • Find the doc from Ashley about the website clean-up project and summarize the proposal for me in 5 bullets

Why can’t I connect with an extension

Mention the extension you want to use in your prompt

For example, enter @, select Google Drive, and use keywords from the content you want Gemini to reference in your prompt. For every new conversation, you need to explicitly ask the Gemini app to get something from the other app or service explicitly. You don’t need to do this for follow up questions.

One or more extensions may not be enabled by your organization 

For users with a work or school Google Account, access to extensions must be enabled by your Workspace administrator. 

If your prompt includes multiple actions that require separate  apps or services, but one or more of the required services are not enabled, neither of the actions will be completed. For example, if you prompt Gemini to create an event on your calendar and a reminder for that event, and the Tasks extension is not enabled, the event will not be added to your calendar and  you will not get a reminder.

If you’re a Google Workspace administrator, learn how to enable access to extensions in Gemini Apps.

What the Gemini web app can’t do with extensions

Important: Your Google Workspace administrator can turn extensions on or off. If you can’t access a certain extension, reach out to your administrator.

The Gemini web app can’t:

  • Access attachments, comments, or images in Docs or Gmail
  • Access folders, Shared Drives, presentations, spreadsheets, pictures, and videos in your Drive
    • This includes any content that isn’t in a document or PDF
    • To access multiple docs in a prompt, mention all of the desired files in the prompt
  • Create an email draft or delete emails in Gmail
  • Create, draft, or delete spreadsheets, PDFs, documents, and presentations
  • Manage content in your Drive, like create folders or move content between folders
  • Count items in your Drive or tell you how much Drive storage you have
  • Process and respond to large files
  • Answer prompts about Slides or Sheets
  • Answer prompts about images or comments in a document or pdf

What happens if extensions in Gemini Apps are turned off

Important: If you’re using Gemini with a work or school account, extensions can only be turned on or off by the account’s Google Workspace administrator. 

If extensions are turned off after you have started a chat with Gemini Apps using an extension, you will still be able to view and continue the chat. Gemini Apps will only have continued access to the information that was needed to respond to the original prompt. Gemini Apps won’t be able to access any additional information from the other app or service unless extensions are turned on again.

Related resources

Search
Clear search
Close search
Google apps
Main menu
283735712053835402
true
Search Help Center
true
true
true