How do I erase my Fitbit device?

1. Connect Ace 2 to the charging cable. For instructions, see How do I charge my Fitbit device?
2. On your Fitbit device, open the Settings app Clear User Data. If you don't see the option to Clear User Data, close the Settings app  and reopen it while Ace 2 is connected to the charger.
3. When prompted, press the screen for 3 seconds and release. When your tracker vibrates and the clock screen appears, your data is erased.

If you're giving away your Fitbit device, be sure to remove the device from your account. For instructions, see How do I set up my Fitbit device?

To erase your data from your device:

1. On your Fitbit device, open the Settings app Clear User Data.
2. When prompted, press the screen for 3 seconds and release. When your tracker vibrates and the clock screen appears, your data is erased.

Note: On Inspire 2, deactivate Tile  before you erase your Fitbit device. For instructions, see What should I do if I lose my Fitbit device?

If you're giving away your Fitbit device, be sure to remove the device from your account. For instructions, see How do I set up my Fitbit device?

On your Fitbit device, open the Settings app  About  Clear User Data.

If you're giving away your Fitbit device, be sure to remove the device from your account. For instructions, see How do I set up my Fitbit device?

1. Swipe down from the clock screen to find the Settings app .
2. On your Fitbit device, open the Settings app  Device Info Clear User Data

If you're giving away your Fitbit device, be sure to remove the device from your account. For instructions, see How do I set up my Fitbit device?

Erase Fitbit Flyer to clear all paired devices from memory and set the language for voice prompts and notifications to English.

Press the following buttons in this order:

1. Up
2. Down
3. Up
4. Down
5. Up
6. Select

When the erase is complete, the LED flashes white 5 times and Flyer turns off.

On your Fitbit device, open the Settings app  About  Factory Reset.

Note: On Fitbit Versa Lite Edition, you can delete apps to remove personal information from your watch. For instructions, see How do I install and manage apps on my Fitbit device?

If you're giving away your Fitbit device, be sure to remove the device from your account. For instructions, see How do I set up my Fitbit device?

For devices not listed above, your data is automatically cleared when the device is paired to a new account. To remove the Fitbit device from your account, follow the instructions in How do I set up my Fitbit device?