/fiber/community?hl=en
/fiber/community?hl=en
7/15/13
Original Poster
brian dudley

Will there be support for Windows Media Center or computer based systems like cable card?

The DVR or Storage box is network based and there is an app to control and schedule recordings, so it would make sense that it wouldn't be that hard to write an app that would allow streaming of DVR content and control of the DVR across the LAN. The website is also unclear about the fact that its users will have to have a TV box for every TV and computer that they wish to access their TV content from in their home, and I can't find where it says the cost of the additional boxes needed for this. Many of my customers at MicroCenter Overland Park Kansas are asking me how they will have to alter their whole home systems to work with and or be ready for Google Fiber TV, too which I have to respond 'I do not know yet but will let you know when I find out,' No one seems to know how Google plans to deal with this. So far there are a few customers already connected with this issue, and have told me that for now they have to still subscribe to a different provider for TV content. The Google Fiber website is very vague about the xdetails on how the Fiber TV will work and its compatibilities,  It would be nice if there were more information there on the main page or a news link to display updates on how Google is addressing issues like cable card etc... Being apart of the only big computer store in the KC Metro people expect me to know, but i keep having to reffer them back to the Google Fiber Space and hope they get their questions answerd.
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7/15/13
Expert - Google Employee
Nodas P
Hello Brian,

Thank you for the message.

Google Fiber TV does not support cable card based systems.
I have also passed on to our product team your input regarding a Windows Media Center app.

Some of the information you are looking for is available on the Fiber site's Help section.
At the bottom of the page you ll see the FAQs section. I ll refer you to the additional TV boxes question for example:

How much will the TV boxes cost?
Your first TV box—plus the Nexus 7 Tablet—are included for free in the Gigabit + TV package with your paid subscription for 2 years. For those of you who want Google Fiber on multiple televisions in your home, you can add extra TV Boxes for $5 each/month for 24 months. You also have the option to purchase TV boxes upfront for $120/ea. Extra boxes include a standard remote control but not a tablet.

For more advanced or technical questions and user guides allow me to point you to our Helpcenter .

When it comes to home entertainment systems the very high number of potential configurations make it rather challenging to address them all over an article so for customers looking for specific info I would recommend they give our tech support a call or write in this forum, the user community here is willing to offer technical advice and when possible our product team will offer insights.

Our support team is available 24/7 and our walk in to our Fiber space is open Mon-Sat 11AM to 6PM for walk ins, questions, demos etc.

I hope this info will help you better serve your customers.

Kindly
Nodas,
The Google Fiber team

Alan Rosine
11/26/13
Alan Rosine
Hello Nodas,
 
I just stopped by a local Google Fiber kiosk this evening and asked the cablecard support question that Brian had submitted.  They showed me this posting and your response to answer my question.
 
My question to your response is how can Google Fiber not provide cablecard support?  Doesn't FCC Rule 76.1205(c) require this support?
 
Here are a couple of links to the subject...
 
 
R,
Al Rosine
Google user
11/26/13
Google user
The FCC Cable Card Rule is for Digital Cable (Signals being broadcasted through COAX via Satilite or Digital Cable Providers (TWC, COX, Comcast, and others)

Alan Thompson
5/29/15
Alan Thompson
Actually Bryce, 

The FCC "CableCard" rule is based on the Telecommunications Act of 1996:

The Law requires ALL "multichannel video programming distributors" to enable the use of 3rd party equipment to receive ALL "linear" programming they offer (i.e. all TV channels including premium and SDV except "on demand" content).

The FCC adopted the "CableCard" as the standard for terrestrial providers (which at the time were only coax based "cable TV" providers).  However, all providers are required to enable the functionality.

Both Dish Network and DirectTV had devices in beta that were designed to work with Windows Media Center, but they obtained waivers.  I saw both of these devices in demo use at local big-box stores about 10 years ago.

"that such waiver is necessary to assist the development or introduction of a new or improved multichannel video programming or other service"

I assume Google is also using a wavier to avoid having to provide cablecard or similar compatibility.  Google really needs to get with Ceton and/or SiliconDust to help them develop a WMC/Tivo/etc. compatible solution.
5/29/15
Expert - Rising Star
TK
Bryce is correct. 

Google Fiber is an IPTV provider using internet technology to deliver television service. CableCARDs were meant to decrypt the QAM signals coming from an RF source to authorized users.

CableCARDs were the FCC's way of trying to introduce more competition to the cable companies set top box market, and allow consumers to purchase their own rather than pay rental fees.
The idea never really took off like they thought it would, the only company that seemed to make them work correctly was TiVo.

Technology jumped ahead of the CableCARD and we were give Apple TV, ROKU, and Chromecasts among others.

Eventually, I'm sure the FCC will roll out plans for a new device that will include IPTV providers, and whatever future technology that is developed in the meantime.
 
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