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GFiber new customer with packet loss - is this normal? Hey all, I'm new to Google Fiber (having used AT&T fiber before) and to my surprise I'm getting abou…
0 Updates 0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes
Threats to bill me me $100 for unreturnded router Moved away and canceled service. As instructed by the installer two years ago, I left the router beh…
0 Updates 0 Recommended Answers 3 Replies 0 Upvotes
Billing issue Billing issue for the latest update 
0 Updates 0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes
Fast, if it works Is there a back up hotspot offered by GFiber for the frequent outages? I have the 5 gig plan, super …
0 Updates 0 Recommended Answers 1 Reply 1 Upvote
Billing issue Hi team, Facing the issue for the last three months
0 Updates 0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes
Internet is down Would like hopeful eta
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Looking to get fiber ran in my new subdivision. Existing vault across the street We talked to a representative of Google fiber, a senior PMT, around 8 months ago about getting fiber…
0 Updates 0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes
Wi-Fi password received help please send Wi-Fi password received help please send 
0 Updates 0 Recommended Answers 1 Reply 8 Upvotes
I can't seem to connect to my wi-fi printer. I have changed the network from at&t to google but it s I can't seem to connect to my wi-fi printer. I have changed the network from at&t to google but it s…
0 Updates 0 Recommended Answers 1 Reply 0 Upvotes
Why do you charge me when my account is cancelled and I have a negative balance? I cancelled my service in February. I had a negative balance and I was still charged for service. No…
0 Updates 0 Recommended Answers 1 Reply 0 Upvotes
It says “Reset router settings” inside a red oval. The words are red and the oval is red. I’m trying to troubleshoot what my stupid Google fiber is so slow. The test is usually green and hap…
0 Updates 0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes
speedtest.net shows 890mbph download and 900mbph on a 3 gig plan using ethernet whats wrong? Am I doing something wrong?
0 Updates 0 Recommended Answers 1 Relevant Answer 1 Reply 0 Upvotes
I forgot my wifi password I tried to find ways to hack it
0 Updates 0 Recommended Answers 1 Reply 3 Upvotes
Not able to make payments I've tried every possible way in communication to fix my account so I can make payments before it ca…
0 Updates 0 Recommended Answers 1 Reply 0 Upvotes
Billing issues Hi team, I am facing billing issue
0 Updates 0 Recommended Answers 0 Replies 0 Upvotes
I want to connect Chromcast to firestick so that I can cast from phone. The Chromcast was connect to previous device that I no longer have. When I try to cast from phone, i…
0 Updates 0 Recommended Answers 1 Reply 0 Upvotes
Billing issues Hi team, Billing issues for the last three months 
0 Updates 0 Recommended Answers 1 Relevant Answer 3 Replies 0 Upvotes
I paused my account for 60 days and lost my account and my prepaid 1 year plan. I paid for 1 year GF plan upfront. Then after 3 month I decided to pause my service. The customer se…
0 Updates 0 Recommended Answers 5 Replies 1 Upvote
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