Transfer your number between Google Voice and Google Fi

You can have a Google Fi and a Google Voice number in the same account.

Transfer your Google Voice number to Fi

If you want to port your Google Voice number to your Google Fi service, select that option when you sign up for Google Fi.

Important: Remember to unlock your Google Voice number.

Learn more about how to prepare to transfer your number to Google Fi

How long does the transfer take?

The transfer begins when you activate service on your phone. Transfers from Google Voice can take up to 24 hours. In the meantime, you can use your original phone and number for calls and texts. Calls to your Google Voice number continue to be forwarded.
If your transfer takes longer than 24 hours: contact a Google Fi expert.

If you can’t transfer your Google Voice number

If you have problems transferring your number to Google Fi, contact a Google Fi expert. Keep in mind that some Google Voice numbers can’t be transferred to Google Fi.

If you have Sprint integration with Google Voice

Sprint integrated numbers can't port from Google Voice. However, Sprint customers can still sign up for Fi.

Google Fi doesn’t work with Google Voice accounts that have Sprint integration. For more support, contact Sprint.

Move your number back to Google Voice while keeping a Fi number

You can have a Google Fi and Google Voice number in the same account. To move your Fi number back to Google Voice and get a new Fi number, follow these steps.

Prepare to move your number:

  • During this process, your current Google Fi number moves back to Google Voice. You get the option to choose a new number for your Google Fi account.
  • The process to move the number back to Google Voice can take 24 hours.

If you have Hangouts integrated with Google Voice in the same Google account as Fi

If you have both a Google Voice and a Google Fi number in the same Google Account, Hangouts will switch to working with your Fi number, and will no longer be associated with Google Voice.

Important: You must download the Google Voice app to continue to be notified of Google Voice calls and texts on mobile.

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