FAQ for Student Information System (SIS) integration for teachers

This article is for teachers.

To use the SIS integration features, all teachers must have one of the following:

  • A Google Workspace for Education Plus license
  • A Teaching and Learning Upgrade license

Starting July 9, 2024, you must have one of these licenses in order to use the grade export feature.

Important: SIS integration is available with numerous partners. Other SIS partnerships are in development. Learn about SIS integration partnership status.

Learn more about SaaS supportability.

Here are some common questions about SIS integration features.

General SIS troubleshooting

What if a student in my class isn’t found in my SIS?
A student needs to have the same email address in Classroom and your SIS. If you’re not sure how to check this, ask your Google Workspace for Education administrator.
What if I can’t link my Classroom class to the SIS?
  • Check that the primary teacher’s email address in the SIS is correct. The email address should match the Google Workspace for Education email address for Classroom.
  • Make sure you’re listed as the primary teacher for the class in your SIS. Only the primary teacher in the SIS can link a Classroom class.
  • Confirm that your admin connected Classroom to your SIS.

Tip: If you have SIS options on your Classroom Settings page, your admin sets up the connection.

Link to class

Grade export status & troubleshooting

How do I check the date and time of my last grade export?
  1. Go to classroom.google.com and click Sign In.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. On the class card, click Open gradebook .
  3. On the "Grades" page, next to "SIS export", click the Down arrow .
    Last export
    The date and time of last export show on the menu.
  4. Optional: For more details, click Last export details.
How do I know if an export was successful?

After an export finishes, you can check the SIS Export Details report.

  1. Go to classroom.google.com and click Sign In.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. On the class card, click Open gradebook .
  3. Next to "SIS export", click the Down arrow and then Last export details.
  4. Optional: Review the SIS Export Details report and fix any errors.
How can I fix export errors?

Important: Grades must be in a returned state. Draft grades don't export to your SIS.

Step 1: Open your SIS Export Details report

  1. Go to classroom.google.com and click Sign In.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. On the class card, click Open gradebook .
  3. Next to "SIS export", click the Down arrow and then Last export details.

Step 2: For each item that failed to export, ensure the following and try exporting again:

  • The classwork due date is in the current SIS grading period.
  • The students’ Classroom email addresses match their email addresses in the SIS.
  • The classwork title is not too long.
How do I know when an export finishes?

You can check if an export is finished or still in progress.

  1. Go to classroom.google.com and click Sign In.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. On the class card, click Open gradebook .
  3. When an export is in progress, on the "Grades" page, the "SIS export" button shows "Exporting" and you see "Export in progress".
    Export in progress
  4. Optional: To check when the last export finished, next to "SIS export", click the Down arrow and then Last export details.
Learn how to fix duplicate grades
  1. Check your SIS gradebook for the original assignment.
  2. In the SIS, delete the original assignment.
  3. Sync again.

If you’re unsure which assignment to delete:

  1. In the assignment workflow, change the name of the assignment.
  2. Sync.
  3. Check your SIS gradebook for the renamed assignment.
  4. In the SIS, delete the original assignment.
  5. Sync again.

Tip: To avoid duplicate grades when you relink a class, delete the assignment in the SIS then export grades.

What if my assignment ends up in the wrong grade category in the SIS?
To determine the supported SIS grading categories and other additional requirements, read the SIS FAQ page.

Availability

Which SISs are supported?
We support Infinite Campus, Skyward SMS 2.0 (SaaS customers only), Skyward Qmlativ, Follett Aspen, and PowerSchool. Learn more about SIS partnerships that are in development.
Learn about SIS integration partnership status
SIS Status
Infinite Campus Available to Infinite Campus users with a Campus Learning License. If you don't have a Campus Learning License, please contact your SIS support to learn more.
Skyward SMS 2.0 Available for school districts that use Skyward SMS 2.0 with the LMS API license. If you don't have an LMS API license, please contact your SIS support to learn more.
Skyward Qmlativ Available for school districts that use Skyward Qmlativ with the OneRoster® API license. If you don’t have a OneRoster® API license, to learn more, contact your SIS support.
Follett Aspen Available for school districts that use Aspen version 6.2 or above.
PowerSchool SIS For the best user experience, we recommend using PowerSchool SIS version 24.5.1.0 or above.

Your SIS may not be listed. We continue to partner with select OneRoster compliant SIS’s. To express interest in participation in a future pilot, complete the SIS integration interest form.

If your SIS is not OneRoster compliant, use the Classroom API for integration features instead. Learn about the Classroom API.

Important: If you submit the form, this does not guarantee participation or integration.

What are the SIS integration features?

We support the ability for teachers to:

  • Import student rosters, co-teachers, grading categories, and grading periods
  • Export grades

Related articles


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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