FAQ for SIS grade export

This article is for teachers and administrators.

The student information system (SIS) grade export feature is available for the these partners:

  • Infinite Campus users with the Campus Learning License
  • Skyward version 2.0 users with the LMS API license

Learn more about SIS export availability. Other SIS partnerships are in development

Here are some common questions about grade export to your SIS.

Grade export status

How do I check the date and time of my last grade export?
  1. Go to classroom.google.com and click Sign In.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. On the class card, click Open gradebook "".
  3. On the "Grades" page, next to "SIS export", click the Down arrow "".
    Last export
    The date and time of last export show on the menu.
  4. Optional: For more details, click Last export details
How do I know if an export was successful?
After an export finishes, you can check the SIS Export Details report.
  1. Go to classroom.google.com and click Sign In.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. On the class card, click Open gradebook "".
  3. Next to "SIS export", click the Down arrow ""and then Last export details.
  4. Optional: Review the SIS Export Details report and fix any errors.
How can I fix export errors?

Step 1: Open your SIS Export Details report

  1. Go to classroom.google.com and click Sign In.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. On the class card, click Open gradebook "".
  3. Next to "SIS export", click the Down arrow ""and then Last export details.

Step 2: For each item that failed to export, ensure the following and try exporting again:

  • The classwork due date is in the current SIS grading period.
  • The students’ Classroom email addresses match their email addresses in the SIS.
  • The classwork title is not too long.
  • The classwork post time is within the current SIS grading period. Troubleshoot SIS grade reports.
How do I know when an export finishes?
You can check if an export is finished or still in progress.
  1. Go to classroom.google.com and click Sign In.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. On the class card, click Open gradebook "".
  3. When an export is in progress, on the "Grades" page, the "SIS export" button shows "Exporting" and you see "Export in progress".
    Export in progress
  4. Optional: To check when the last export finished, next to "SIS export",  click the Down arrow ""and then Last export details.   

Availability

Who can connect an SIS to Classroom?
Administrators can connect Classroom to the SIS.
To use SIS grade export, your school or institution:
After admins set up the connection, teachers can link their Classroom classes and export grades to the SIS. Only the teacher listed as the primary teacher in the SIS can link the class.    
Which SISs are supported?
We support Infinite Campus and Skyward 2.0 (SaaS customers only). Other SIS partnerships are in development.

Google Workspace for Education

Why do I need a Google Workspace for Education account to use SIS Grade export?
The connection between the SIS and Classroom is managed by a Google Workspace for Education admin. The connection can't be set up without a Google Workspace for Education account.
How much is a Google Workspace for Education account? 

Help and feedback

How can I get more help with SIS grade export?
For support with your student information system (SIS), contact your SIS support team. 
For Google Workspace for Education support options, go to Contact Google Workspace support.
Important: Support is only available if your district uses a Software as a Service (SaaS) solution that your SIS provider fully hosts and manages.
How can I provide feedback about SIS grade export?
  1. Go to classroom.google.com and click Sign In.

    Sign in with your Google Account. For example, you@yourschool.edu or you@gmail.comLearn more.

  2. In the lower-left corner, click Help ""and then Report issue or request feature.
  3. Enter your feedback and click Send.

Infinite Campus FAQ

Which version of Infinite Campus is compatible with grade export?

Google Classroom supports grade export for districts that run a SaaS solution that Infinite Campus fully hosts and manages. Grade export is not available for districts with servers managed by non-SIS providers.

Non-SIS providers:

  • Infinite Campus software that runs through on-premise deployment
  • Cloud deployments that Infinite Campus doesn’t manage
  • District-hosted deployments that run across multiple organizations and admin groups

Important: Infinite Campus doesn’t control the maintenance and configuration of servers managed by non-SIS providers. Firewalls, query throughput and latency differences, and other factors may vary between deployments, which Google Classroom is unable to support.

What are the requirements for grade export to Infinite Campus?
  • Grade export to classes in the SIS relies on the email address field for students, so a valid Google Workspace for Education email address is needed for successful export.
  • Infinite Campus will assign a default grade category for all assignments. You can adjust this grade category later in Infinite Campus.
  • Assignment titles are truncated to 50 characters when they are imported into the SIS.
  • Co-teachers from outside your Google Workspace for Education domain can’t export grades.
  • All assignments must have a due date and be within the grading period set up in Infinite Campus.
Where can I find more support?

Skyward FAQ

Which version of Skyward is compatible with grade export?

Your school districts can use grade export if you:

What are the requirements for grade export to Skyward?
To use grade export with Skyward SMS 2.0:
  • All assignments must have a due date within the SIS grading period.
  • Assignment titles and their due dates must be unique in a class to avoid duplicates.
  • Instructors must have returned grades on the Classroom Grades page.
  • Linking existing Classroom classes to classes in the SIS relies on the email address field for students. Valid Google Workspace for Education email addresses are required and must match the email addresses in the SIS. 
Important: Co-teachers from outside your Google Workspace for Education domain can’t export grades from your class.
Where can I find more support?
For questions regarding setup via the Skyward portal, please contact your Customer Support Team at Skyward. 

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